iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%95+13.4Replies to reviews 7%57+4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 104 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 63%
4.9★★★★★237 Google reviews · 24 photos
98%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the convenience of the mobile service, noting that groomers are punctual, communicative, and skilled at handling anxious or difficult pets. Positive reviews highlight detailed grooming results, including nail trimming and bathing, while mentioning fair pricing for the work provided. However, a small number of low-star reviews criticize the business for missed appointments, incomplete services, and rude communication from the owner when addressing billing or scheduling errors.
Google rating: 4.9 out of 5 from 237 reviews (98% five-star).
Reviews on this page: 237 Google reviews (214 with written comments, 64 with photos).
Owner responses: the business replied to 14% of reviews.
Most recent review: October 4, 2026.
Service: Mobile Dog Groomer serving Glendale, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
The Valley Mobile GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Valley Mobile Grooming: 94/100 on this factor. Category median: 89.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Valley Mobile Grooming: 90/100 on this factor. Category median: 86.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Valley Mobile Grooming: 95/100 on this factor. Category median: 95.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Valley Mobile Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Valley Mobile Grooming: 57/100 on this factor. Category median: 60.C
57
Bar = this company · dark tick = category median.
Star ratings
237 Google reviews we collected
4.9of 5
5 stars23398%
4 stars00%
3 stars00%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 214 written reviews
97%praise
Praise29997%
Complaints93%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price431%
Reasonable646%
Overpriced00%
Not sure323%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9130%
Staff & attitude7123%
Would recommend5418%
Speed & response4113%
Communication237%
Price & value155%
Honesty & trust134%
What customers talk about
We read 214 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have a Samoyed with a thick double coat - Megan took her time, did an amazing job trimming the dense fur and she paid attention to detail.”
“…l to say BRIANNA you have the absolute worse customer service your a horrible person couldn’t even apologize or approach the situation with care I wil…”
“Most importantly, she was so sweet to my dog and had the best loving energy towards her.”
“orse groomer place to ever take come and do services BRIANNA was very rude when it come to servicing my shitzu puppy she claims my dog bit her but for…”
“If you are looking for a mobile groomer, I HIGHLY recommend The Valley Mobile Grooming.”
“Even payment is quick and easy, which adds to how seamless the entire experience is.”
“The groomer was 10 minutes late.”
“Scheduling appointments is incredibly simple, communication is ALWAYS excellent, and everything is organized and professional.”
“I may even consider not doing a full groom every time, not because it wasn’t worth it, but I have a large breed so he is a costly little joker🤣.”
“She is so sweet, patient, kind, and clearly has a genuine love for the dogs she works with.”
People customers mention
Shepherd5 reviews
Karen5 reviews
Sky4 reviews
Groomers4 reviews
Bella3 reviews
Pomeranian3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BBrandon6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Lee was great ! On time & very friendly. Made my dog comfortable and he smelled soooo good afterwards 😅🥰 ! 10 out of 10 ! I will be returning ! I may even consider not doing a full groom every time, not because it wasn’t worth it, but I have a large breed so he is a costly little joker🤣. ABSOLUTELY RECOMMENDED !!!!!
Not sure
MMikeLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
PeeWee Looks great thank you so much. The Valley Mobile Grooming Rocks. Breanna never met PeeWee and knocked it out the park, took great care of PeeWee she is so cute. Awesome job. Again Killed it. Bella (Breanna) is awesome.
MMeganLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Megan at the Valley Grooming was amazing! I have a Samoyed with a thick double coat - Megan took her time, did an amazing job trimming the dense fur and she paid attention to detail. Most importantly, she was so sweet to my dog and had the best loving energy towards her. Our next appt for grooming will be booked with Megan here!
Great price
WWild6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They are great and I rely on their expertise and help to keep my little buddy looking and feeling her best. - Jessica Cady
Not sure
PPaisley11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had such a great experience with The Valley Grooming! Our pup came out smelling SO good, looking fresh and clean, with the cutest little bandana! 🐾 His nails were trimmed, and the whole appointment only took about 45 minutes. Having a mobile groomer come right to our home made the whole experience so convenient…
Reasonable price
JJennifer3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I wanted to try a different grooming experience for my senior dog after poor experiences at Petsmart. The mobile service was extremely convenient, and my dog looked so relaxed when she was done. Not to mention, they did a great job on her overall trim and bathing.
Lee was great ! On time & very friendly. Made my dog comfortable and he smelled soooo good afterwards 😅🥰 ! 10 out of 10 ! I will be returning ! I may even consider not doing a full groom every time, not because it wasn’t worth it, but I have a large breed so he is a costly little joker🤣. ABSOLUTELY RECOMMENDED !!!!!
Price assessment: Not sure
M
Mike WalkerLocal Guide · 18 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
PeeWee Looks great thank you so much. The Valley Mobile Grooming Rocks. Breanna never met PeeWee and knocked it out the park, took great care of PeeWee she is so cute. Awesome job. Again Killed it. Bella (Breanna) is awesome.
Response from the owner · a year ago
Thank you so much! We’re really grateful for your kind words. Shana loved taking care of PeeWee, can’t wait to see you both again!
M
Megan DankertLocal Guide · 20 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Megan at the Valley Grooming was amazing! I have a Samoyed with a thick double coat - Megan took her time, did an amazing job trimming the dense fur and she paid attention to detail. Most importantly, she was so sweet to my dog and had the best loving energy towards her. Our next appt for grooming will be booked with Megan here!
Price assessment: Great price
W
Wild Thing Yoga AZ6 reviewsiTotal number of Google reviews Wild has written across all businesses on Google Maps, not just this one.
We had such a great experience with The Valley Grooming! Our pup came out smelling SO good, looking fresh and clean, with the cutest little bandana! 🐾 His nails were trimmed, and the whole appointment only took about 45 minutes. Having a mobile groomer come right to our home made the whole experience so convenient and stress-free. We’ll definitely be booking again! 🤍
Price assessment: Reasonable price
E
Emily RachalLocal Guide · 12 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️
I cannot say enough amazing things about The Valley Mobile Grooming! I have used one other mobile groomer in the past, but unfortunately, the experience was not good at all. Finding The Valley Mobile Grooming has been such a relief and a completely different experience from start to finish.
They make the entire grooming process so easy, convenient, and stress-free. Scheduling appointments is incredibly simple, communication is ALWAYS excellent, and everything is organized and professional.
My little yorkie can definitely be feisty and he HATES the dryer….so finding someone who is patient, gentle, and truly caring with him means everything to me. Every groomer we’ve had has treated him with so much care, but I have to give an extra special shoutout to Breanna — she is AMAZING! She is so sweet, patient, kind, and clearly has a genuine love for the dogs she works with. Knowing that my dog is in such good hands gives me so much peace of mind.
The results are always incredible! He comes back looking absolutely adorable, clean, fresh, and perfectly groomed every single time. Even payment is quick and easy, which adds to how seamless the entire experience is.
The Valley Mobile Grooming truly goes above and beyond. Their customer service, communication, convenience, professionalism, and the care they show their animals are honestly unmatched. Breanna is an absolute gem, and I am so grateful to have found a company I can completely trust with my little guy.
If you are looking for a mobile groomer, I HIGHLY recommend The Valley Mobile Grooming. They have absolutely earned every one of these five stars and then some! ❤️🐾
Price assessment: Reasonable price
J
Jennifer (Jen)3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I wanted to try a different grooming experience for my senior dog after poor experiences at Petsmart. The mobile service was extremely convenient, and my dog looked so relaxed when she was done. Not to mention, they did a great job on her overall trim and bathing.
S
Shelly Dubose7 reviewsiTotal number of Google reviews Shelly has written across all businesses on Google Maps, not just this one.
