Google reviewers rate The Video Factory five out of five stars based on twenty-three reviews. Clients frequently highlight the company's punctuality, professional communication, and competitive pricing for services including event coverage, video editing, and emergency AV support. Recurring themes describe the team's ability to meet tight deadlines, provide creative problem-solving, and deliver high-quality final products for weddings, corporate shoots, and personal projects. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 23 reviews (96% five-star).
Reviews on this page: 23 Google reviews (22 with written comments).
Owner responses: the business replied to 39% of reviews.
Most recent review: June 27, 2026.
Service: Video Production Company serving Margate, Florida.
Data from Google, last updated November 1, 2026.
Star ratings
23 Google reviews we collected
5.0of 5
5 stars2296%
4 stars14%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
100%praise
Praise37100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1541%
Speed & response616%
Would recommend616%
Quality & results514%
Honesty & trust38%
Communication13%
Price & value13%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Laura at The Video Factory is a skilled professional.”
“On time, ready with recommendations on scene, wardrobe and coached us on how to present our statements.”
“I would 100% recommend her with your precious valuable videos.”
“Laura from The Video Factory did an amazing job recording and taking pictures at our event.”
“In all honesty, it's among one of our best-shot videos this year.”
“Laura was so easy to work with and did a super job!”
“Her pricing is also very competitive!”
People customers mention
Laura9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We flew in from Vancouver for a Drumeo production shoot in Deerfield Beach. The morning of, one of our ATEM Mini Extremes failed, and Laura came through without hesitation. She picked up our call at 9:00 AM, had her switcher on-site within two hours, and made it happen on zero notice. Without that piece of gear, we wouldn’t have been able to monitor and route video the way the shoot required. Laura saved the day, plain and simple.
Response from the owner · 4 months ago
Thank you, Joshua. I’m so happy to have met such a talented group of artists!
T
Toni78556 reviewsiTotal number of Google reviews Toni7855 has written across all businesses on Google Maps, not just this one.
Terrific! Professional! Talented! Capturing emotions and the moment ! A pleasure to work with!
Most recently we asked Laura to create a video, overlay footage with multiple sources. The end product prepared and showcased was better than I could have anticipated.
H
Heather Appell8 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Laura was such a pleasure to work with for my mom's 70th birthday! She captured everything so beautifully! I would absolute recommend using her services.
Y
Yvonne Demsky1 reviewiTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Laura from The Video Factory did an amazing job recording and taking pictures at our event. My husband and I thought she was fabulous and accommodating. She did a very professional job. Thank you, Laura!
R
Ray CallahanLocal Guide · 67 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Needed video testimony for national nutrition company and she did not disappoint. On time, ready with recommendations on scene, wardrobe and coached us on how to present our statements.
Great work ethic and expertise. Will rehire as needed!
C
Cindy May1 reviewiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Laura was very cooperative, efficient and punctual!!
She did a fantastic job of getting all the comments from my guests for my 90th BD party.
The finished video was 1 hour and 40 minutes longs and perfectly synchronized!!
Carl Slutz
Response from the owner · a year ago
Thank you Carl! I was so happy to be there! Let’s prepare for the next big one! 😁❤️
D
David Tucker17 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
