Divorce lawyer · Chicago Heights, IL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%78+54Reliability 31%49+15.1Experts Score= 69Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 57 divorce lawyersiPosition by Experts Score among all companies we track in this category. · better than 34%
4.7★★★★★23 Google reviews · 10 photos
91%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the firm 4.7 out of 5 based on 23 reviews, with the owner responding to 39 percent of them. Clients frequently praise the legal team for their direct communication, responsiveness, and ability to simplify complex divorce and custody proceedings. While most feedback highlights the staff's professionalism and thoroughness, a minority of low-star comments cite instances of perceived rudeness or judgmental behavior during initial consultations.
Google rating: 4.7 out of 5 from 23 reviews (91% five-star).
Reviews on this page: 23 Google reviews (19 with written comments).
Owner responses: the business replied to 39% of reviews.
Most recent review: January 16, 2026.
Service: Divorce Lawyer serving Chicago Heights, Illinois.
Data from Google, last updated November 3, 2026.
Score profile vs other divorce lawyers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
The Walters Law Group, Ltd.Divorce Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Walters Law Group, Ltd.: 78/100 on this factor. Category median: 81.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Walters Law Group, Ltd.: 49/100 on this factor. Category median: 72.C
49
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Walters Law Group, Ltd.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
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Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
4.7of 5
5 stars2191%
4 stars00%
3 stars00%
2 stars29%
1 star00%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
92%praise
Praise3692%
Complaints38%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1128%
Would recommend1128%
Speed & response615%
Quality & results513%
Communication38%
Honesty & trust25%
Price & value13%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Todd demonstrates exceptional skill and expertise in his field.”
“The gentleman I spoke to for my "consultation" was rude, assuming and judgemental.”
“Walters Law Group came highly recommended by a family member, and they absolutely lived up to expectations.”
“His extensive experience is evident in his ability to effectively defend his clients, providing a seamless and efficient process.”
“I feel extremely grateful that I found Todd Walters to represent and led me thorough my complicated ,difficult divorce for many years.”
“Todd and Cindy were exceptional in their communication throughout the entire process, always keeping me informed and responsive to my questions.”
“Walters is very professional, reliable, and knowledgeable .”
“…dd's loyalty to his clients and his ability to help them get what is fair and right.…”
People customers mention
Todd10 reviews
Cindy8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
HHectorLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Todd demonstrates exceptional skill and expertise in his field. His extensive experience is evident in his ability to effectively defend his clients, providing a seamless and efficient process. Unlike many others, Todd personally addresses inquiries, ensuring a personalized approach. Thank you, Todd, for your outstanding work.
EE1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Mr. Walters is very professional, reliable, and knowledgeable . The whole team truly cared about my case and made everything easier. I’m grateful for the excellent work. Thank you very much for all of your work!
NNikki5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I cannot say enough good things about Todd, Cindy & staff at The Walters Law Group. They made the divorce process so simple for me. Todd & Cindy did all the hard work & my divorce was finalized extremely quick. Everyone was so kind & helpful. Highly recommend!
KKristen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Walters Law Group came highly recommended by a family member, and they absolutely lived up to expectations. Todd and Cindy were exceptional in their communication throughout the entire process, always keeping me informed and responsive to my questions.
What impressed me most was Todd's approach - he provided clear…
MM4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
This was hands down one of thee best attorney offices I've ever experienced for my divorce. I have high anxiety and If you've ever gone through a divorce, its very stressful and not a pleasant experience. I'm glad Todd, Cindy and the entire staff made it bearable one for me. If you're in need of a great attorney,…
LLaura5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Had a consultation with Todd concerning a divorce. He answered all my questions, and explained everything I needed to know in detail. Had to postponed going forward with my divorce because of some unfortunate circumstances. Todd was very understanding. And told me that if there was anything I needed don't hesitate…
Todd demonstrates exceptional skill and expertise in his field. His extensive experience is evident in his ability to effectively defend his clients, providing a seamless and efficient process. Unlike many others, Todd personally addresses inquiries, ensuring a personalized approach. Thank you, Todd, for your outstanding work.
E
E S1 reviewiTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
Mr. Walters is very professional, reliable, and knowledgeable . The whole team truly cared about my case and made everything easier. I’m grateful for the excellent work. Thank you very much for all of your work!
N
Nikki Del Rey5 reviewsiTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
I cannot say enough good things about Todd, Cindy & staff at The Walters Law Group. They made the divorce process so simple for me. Todd & Cindy did all the hard work & my divorce was finalized extremely quick. Everyone was so kind & helpful. Highly recommend!
K
Kristen Neal3 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Walters Law Group came highly recommended by a family member, and they absolutely lived up to expectations. Todd and Cindy were exceptional in their communication throughout the entire process, always keeping me informed and responsive to my questions.
What impressed me most was Todd's approach - he provided clear guidance and valuable feedback while also ensuring my long-term interests were protected, not just the immediate matter at hand. His extensive knowledge and experience were evident at every turn. You can tell he really knows his stuff.
I've now used Walters Law Group twice, and both experiences have been excellent. I wouldn't hesitate to recommend them to anyone needing legal services.
M
M W4 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
This was hands down one of thee best attorney offices I've ever experienced for my divorce. I have high anxiety and If you've ever gone through a divorce, its very stressful and not a pleasant experience. I'm glad Todd, Cindy and the entire staff made it bearable one for me. If you're in need of a great attorney, tou can't go wrong hire them. Every chance I get, I recommend them to anyone within the illinois area.
J
Jason3 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Had a consultation with Todd concerning a divorce. He answered all my questions, and explained everything I needed to know in detail. Had to postponed going forward with my divorce because of some unfortunate circumstances. Todd was very understanding. And told me that if there was anything I needed don't hesitate to call him. I Would highly recommend The Walter's law group.
M
Maria DeaconLocal Guide · 18 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
I feel extremely grateful that I found Todd Walters to represent and led me thorough my complicated ,difficult divorce for many years.
Many intricated and sensitive aspects were involved unfortunately in my divorce case.
Professional, knowledgeable, reliable and very supportive,Todd and his wonderful assistant Cindy,were always prepared to approach any situation remarkably, from the very beggining.
Quick responsive to all my calls/emails was another positive aspect and Todd's advice invaluable.
My expectations and trust were always met with them.
I'd highly recommend Todd Walters Law Group to anyone seeking a responsible, compassionate and effective attorney,a dedicated team close to you in those difficult times you need!
G
Gary BurnsLocal Guide · 52 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
This office never heard of this person, never represented this person and never spoke to this person. Perhaps they are referring to a different law office, but not ours.
J
Jessica Castro2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
I DO NOT recommend Walter Law. The gentleman I spoke to for my "consultation" was rude, assuming and judgemental. If you are a female ....this is not your attorney. He did however return my money so I gave him 2 stars instead of one. Good luck to anyone going thru the divorce process!!
Then post the recording and let the people be the judge.....
And an eye roll...really??? So professional.
