All the employees are very friendly and helpful. The physical therapist I had was very knowledgeable about full knee replacements. On my first visit I was very nervous and had high anxiety because I just had knee surgery 5 days prior but I when I left my anxiety was gone and I was a lot more at peace because all my questions were answered and I felt I was heard.
Therapeutic Associates Gateway Physical Therapy
Therapeutic Associates Gateway Physical Therapy at a glance
Reviewers highlight knowledgeable therapists who provide detailed recovery plans and effective hands-on care for post-surgical and chronic conditions. Patients appreciate the welcoming front desk staff and the facility's clean environment. However, lower-rated reviews cite significant wait times for initial appointments, limited access to senior therapists, and complaints regarding rude receptionist interactions and strict no-show fee policies.
- Google rating: 4.8 out of 5 from 173 reviews (90% five-star).
- Reviews on this page: 173 Google reviews (115 with written comments, 1 with photos).
- Owner responses: the business replied to 17% of reviews.
- Most recent review: October 12, 2026.
- Service: Physical Therapist serving Springfield, Oregon.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
I had several weeks of PT a year ago with Aubrey. I have had neck issues for years and tried other PT and many other options that didn't work. She was amazing and gave me the tools to take care of my neck going forward. I highly recommend Aubrey and Therapeutic Associates.
The Staff here was amazing!! They really take the time to focus and help you achieve your goals in the recovery process. Kelly was fantastic and gave me a plan each week that helped me tremendously. Thank you for all your hard work.
The team at the Harlow Rd location is fantastic! I’ve had a couple issues addressed here over the past year or so, and everyone has always been extremely kind and helpful! Initial check was efficient, and the front desk staff are always very welcoming. The PT team is great at encouraging people to keep challenging themselves without pushing them too far past their limits. I just finished my second round of PT and I’m not hoping for a third, but I wouldn’t have any second thoughts about returning here if needed. Huge shout out to Sterling, Joshua, Austin, and Cameron for providing me the knowledge and resources so I can continue to keep up the exercises at home :)
My son's team of PT’s was fantastic! Highly skilled, caring, invested and involved. They were able to really pinpoint his injury and taught my son basic stretches that improved his recovery, as well as smart technique. But they also discussed whole body care (mental, diet and rest). They were playful and were able to get my 14 yr old son to interact. Shout out to Cameron, Sterling, Josh G and Austin! Thank you!!!
Kelly Finney is an exceptional physical therapist and has gone above and beyond to support my recovery. Outstanding staff. Highly recommend them.
Therapeutic Associates Gateway provided the best physical therapy I’ve experienced to date. I arrived barely able to walk and stand up from a chair. After several months of treatment, I walked out of my last session feeling like I was in my 20s again. Thank you to Tiernan, Austin and Joshua for all you did!
Wonderful Therapists and staff, clean tables and equipment, nicely air conditioned. Most important, I feel much better! Highly recommend
Therapeutic Associates is a wonderful physical therapy establishment. The people are outstanding, Holly and Ella at the desks work very hard at keeping things flowing , accommodating people, and are friendly and helpful when the schedule doesn’t work out. My daughter and I have been going there for the last two years for different injuries. Josh worked with my Physical therapist Tiernan, And, he is a lot of fun. Experienced comfortable. And keeps you going with his jokes. Sometimes he exercises right along with you. Austin, who I have also worked with And, my daughter has extensively Is excellent as well. Makes you feel relaxed and comfortable while he counts the exercises for you. Interesting and fun to talk to. This group helps you working towards your goals in a clean and friendly environment., I highly recommend them To anyone in need of physical therapy
It was very positive & I felt good about the exercises
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Business details
- Address: 445 Harlow Rd #120, Springfield, OR 97477
- Phone: (541) 736-8870
- Website: therapeuticassociates.com
- Service area: Springfield, OR