Eric Bruce2 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery helpful
TheraPhysical
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 114 therapistsPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 94 Google reviews · 2 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
6%reviews answered by the owner
Oct 2026latest review
TheraPhysical at a glance
Google reviewers rate TheraPhysical five stars based on ninety-four reviews, with the owner responding to six percent of them. Patients frequently cite the staff's professionalism, friendliness, and ability to provide individualized attention without rushing. Common services include treatment for back, neck, and vestibular issues, as well as post-surgical recovery. Reviewers also note the facility's cleanliness, convenient parking, and accommodating scheduling. No significant criticisms appear in the provided excerpts, which are exclusively five-star ratings.
- Google rating: 5.0 out of 5 from 94 reviews (99% five-star).
- Reviews on this page: 94 Google reviews (86 with written comments, 1 with photos).
- Owner responses: the business replied to 6% of reviews.
- Most recent review: October 14, 2026.
- Service: Therapist serving Woodland Park, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other therapists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TheraPhysical: 99/100 on this factor. Category median: 90.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TheraPhysical: 98/100 on this factor. Category median: 88.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TheraPhysical: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
94 Google reviews we collected
- 5 stars9399%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 86 written reviews
- Praise105100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5956%
- Would recommend2827%
- Quality & results99%
- Speed & response44%
- Communication22%
- Price & value22%
- Honesty & trust11%
What customers talk about
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The rest of the staff specifically Cassandra and Emily are super sweet and it's obvious how much everyone cares about their patients.”
“…ing from back pain until I started getting therapy at this location,I highly recommend this place…I would like to thank all the staff,Ramon ,Emily and…”
“…ming to this place I’m able to do things around the house…keep up the good work 👏…”
“The next day my neck was looser- the massage really helped me and my wrist pain was better the following day and even better two days later.”
“TheraPhysical provides an A+, first-class experience with top-notch physical therapists and a communicative front desk.”
“I highly recommend as I was recommended my own self to come here and it is well worth it.”
“You can tell they genuinely love what they do and want to see you get better.”
People customers mention
- Maggie 5 reviews
- Magdalena 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I have been working with Maggie and Ramon before my surgery and now on my post up recovery. They are both exceptional! The rest of the staff specifically Cassandra and Emily are super sweet and it's obvious how much everyone cares about their patients. Highly recommend !
Claudia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I been suffering from back pain until I started getting therapy at this location,I highly recommend this place…I would like to thank all the staff,Ramon ,Emily and Maggie for their expertise in this field,ever since I started coming to this place I’m able to do things around the house…keep up the good work 👏
Rosann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ramon is the best! I walked in with a neck injury & therapy has helped TREMENDOUSLY!!! If you need some PT, this is the place!!!
kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very good people. They know what they’re doing, helped me feel better the first week of seeing them.
Sylvia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Hello! Am one of the patient of TheraPhysical team and they did amazing and wonderful job on me. I recommended this place and you gonna love them one only because they are the BEST therapist but they are very helpful and friendly.
Karolina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Amazing team! Helped me recover from a massive muscle spasm and neck pain. They gave me a lot of tips and exercises. They have good schedule and they are very accomodating!
Photos
Customer reviews
5.0 ★★★★★ 94 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Nicole Hoyt4 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been working with Maggie and Ramon before my surgery and now on my post up recovery. They are both exceptional! The rest of the staff specifically Cassandra and Emily are super sweet and it's obvious how much everyone cares about their patients. Highly recommend !
Response from the owner · 3 weeks ago
Thank you for your kind words Nicole.
Bolivia Perez1 reviewTotal number of Google reviews Bolivia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent experience. And the staff very professional and kind.
Response from the owner · 3 weeks ago
Thank you Bolivia!
Claudia Otalora4 reviewsTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI been suffering from back pain until I started getting therapy at this location,I highly recommend this place…I would like to thank all the staff,Ramon ,Emily and Maggie for their expertise in this field,ever since I started coming to this place I’m able to do things around the house…keep up the good work 👏
Response from the owner · 3 weeks ago
Thank you Claudia.
Rosann Rosario2 reviewsTotal number of Google reviews Rosann has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRamon is the best! I walked in with a neck injury & therapy has helped TREMENDOUSLY!!! If you need some PT, this is the place!!!
Response from the owner · 3 weeks ago
Thank you Rosann!
kevin Garcia5 reviewsTotal number of Google reviews kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good people. They know what they’re doing, helped me feel better the first week of seeing them.
Sylvia Padilla1 reviewTotal number of Google reviews Sylvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHello! Am one of the patient of TheraPhysical team and they did amazing and wonderful job on me. I recommended this place and you gonna love them one only because they are the BEST therapist but they are very helpful and friendly.
Response from the owner · 6 months ago
Thank you Sylvia!
henry calderon3 reviewsTotal number of Google reviews henry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSon las mejores gracias a todas
E C15 reviewsTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best!
Karolina Siewior6 reviewsTotal number of Google reviews Karolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing team! Helped me recover from a massive muscle spasm and neck pain. They gave me a lot of tips and exercises. They have good schedule and they are very accomodating!
Business details
- Address: 1030 McBride Ave, Woodland Park, NJ 07424
- Phone: (973) 339-9913
- Website: theraphysical.com
- Service area: Woodland Park, NJ