THIS. Creative Space (SALON) logo

THIS. Creative Space (SALON)

Hair salon · Vacaville, CA

5.0 ★★★★★ 383 Google reviews · 24 photos
99%five-star reviews
46%reviews answered by the owner
Oct 2026latest review

THIS. Creative Space (SALON) at a glance

Google reviewers rate this Vacaville hair salon five stars based on 383 reviews, highlighting consistent praise for the clean, welcoming atmosphere and friendly, attentive staff. Clients frequently mention specific services like haircuts, coloring, extensions, and eyebrow treatments, noting that stylists communicate effectively and respect client preferences. While most feedback is positive, a small number of low-star reviews criticize the quality of specific hair results and describe negative interactions with the owner, contrasting with the generally positive experiences reported by the majority.

  • Google rating: 5.0 out of 5 from 383 reviews (99% five-star).
  • Reviews on this page: 383 Google reviews (372 with written comments, 85 with photos).
  • Owner responses: the business replied to 46% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Beauty Salon serving Vacaville, California.

Data from Google, last updated November 2, 2026.

Star ratings

383 Google reviews we collected

  • 5 stars38099%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 372 written reviews

  • Praise51897%
  • Complaints173%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude16731%
  • Would recommend11121%
  • Quality & results9818%
  • Honesty & trust8015%
  • Communication377%
  • Speed & response265%
  • Price & value163%

What customers talk about

We read 372 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is incredibly professional with such a warm heart.”
  • “Overall, I’m so happy with my experience and would absolutely recommend this salon to anyone looking for a fresh cut, beautiful color, or a new style.”
    “Phoebe is truly one of a kind, and I cannot recommend her enough!”
  • “Michelle does an amazing job with my hair, and I’m so thankful to have found her.”
    “I came to her with ORANGE streaks… it was horrible.”
  • “I really appreciate having someone I can trust with my hair!”
  • “…e somehow knew exactly what I wanted without me even having to fully explain it!…”
  • “You immediately feel welcomed and are greeted with the friendliest faces and uplifting energy!”
    “…bly talented, but she has a rare gift for grounding you, helping you slow down, breathe, and reconnect to the present moment when everything feels hea…”
  • “She definitely made the experience worth it, shes such a great, Heartfelt person who made me feel comfortable and heard !”

People customers mention

  • Phoebe 103 reviews
  • Daisy 26 reviews
  • Kat 17 reviews
  • Maddie 14 reviews
  • Jen 13 reviews
  • Alyssa 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 383 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Miriah Camacho2 reviewsTotal number of Google reviews Miriah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

the first time i met phoebe, i could tell that THIS was something special, and im not talking about all the hard work and dedication that she poured into creating the space. phoebe is someone who thrives off enlightening others & her business is purely based off that. she pours so deeply into others and her work is a result of that. amazing results every time. The business itself is phonomeal but her and her staffing are reason i continue to return, i’ve never been to a salon where ive gotten along with everyone so well. I wish her the best in her future endeavors 🩵

  • Price: $200+
Kim Luna7 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First off - the feeling when you walk into THIS is thee best . You immediately feel welcomed and are greeted with the friendliest faces and uplifting energy! I’ve been coming here for over a year and have still received that same energy each time. Phoebe is amazing , she knows what I like and always out does herself ! She’s efficient , personal , and makes you feel so comfortable and confident. Her assistants are awesome as well! Sometimes I do have to bring my daughter and it has never been an issue and she always makes her feel so special! Mind you - there was a time my daughter decided to pretend her comb was a curling iron! So we had an SOS situation and Phoebe literally said “ bring her in now” and when we arrived her and her team of available people jumped in and helped get it out without having to cut her hair ! Made me so emotional how willing these amazing humans were and the patience they had with her in such a scary time for her as she was sink nervous they were going to have to cut her hair . Love you all forever ! So grateful for THIS!

  • Services: Blowouts, Haircut, Hairstyling, Balayage
  • Atmosphere: Relaxing, Energetic, Modern, Cozy
  • Maintenance: Pristine
Response from the owner · a day ago

Kim!! THIS is exactly why I created THIS. Creative Space! Thank you for taking the time to write such a beautiful review and the best photos of your experiences with us. That same welcoming energy after a year means EVERYTHING! When I opened THIS. Creative Space in Downtown Vacaville, California, I didn’t want to create just another hair salon. After 15 years specializing in custom blonding, balayage, lived-in color, grey blending, haircuts and major hair transformations, I wanted to build a space where beautiful hair and caring for people went hand in hand. I wanted a luxury hair salon in Vacaville that felt warm, modern, energetic, relaxing and comfortable. A place where you’re greeted with kindness, where your stylist knows you, where your time matters and where every person who walks in feels like they belong. Not just a salon. A creative space. A community. And Kim, you described exactly what I’ve spent years working to create! I always say luxury isn’t just about how beautiful your hair looks when you leave. Luxury is how we make you feel while you’re here. It’s listening to what you want, creating customized hair color that works for your lifestyle, and respecting the time you choose to spend in our chairs. As a hairstylist and salon owner, I know how busy life gets for working women and moms. That’s why I’ve spent years refining my blonding techniques, building efficient systems and working alongside my assistants to deliver beautiful, lasting hair without making clients spend their whole day at the salon. Whether it’s a custom blonde, dimensional balayage, lived-in hair color, grey blending, haircut or blowout, I want the experience to feel personal and effortless. BUT YOUR DAUGHTER!! I will never forget that day! When you told me she had gotten her comb tangled in her hair pretending it was a curling iron, my answer was simple: BRING HER IN NOW! We were going to figure it out together. Watching our team jump in, work patiently and help get that comb out without cutting her hair is one of those moments that reminds me why THIS matters. She was scared. You were worried. And none of us saw an inconvenience. We saw a little girl who needed help and a mom who trusted us. That’s what a salon family should be. I want every child who comes into THIS. Creative Space to feel safe, special and welcome, and I want every parent to know they’re surrounded by people who care. Being a hairstylist is so much more than doing hair. We get to be part of birthdays, weddings, big changes, everyday routines and sometimes the little emergencies that become memories forever. The relationships are why we show up. I’m especially grateful you recognized my assistants. They work so hard, and I couldn’t be prouder of the independent hairstylists, colorists, blonde specialists and assistants who make our Downtown Vacaville salon what it is. We believe in education, teamwork, kindness and supporting one another. No one person creates the feeling you described. It takes a whole team choosing to care every single day. I want THIS. Creative Space to be known for exceptional custom blonding, balayage, grey blending, dimensional hair color, haircuts and an incredible luxury salon experience in Vacaville. But even more than that, I want people to remember how they were treated here. The smiles, conversations and confidence. The way our team shows up when someone needs us. THIS stands for Trusting, Healing, Inspiring and Succeeding. Those words aren’t just our name. They’re what I hope people experience in this space, whether it’s their first appointment or they’ve been part of our salon family for years. Kim, thank you for trusting me with your hair, for loving my assistants, for sharing your photos and for letting us be part of your daughter’s story. Your support means more than you know. We love you both, and I am so grateful you are part of THIS family. I built a hair salon. Together, we’re building something so much bigger. THIS is why

Ashley Sanford3 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phenomenal. Not only was Madisen lovely to be around, but I gave her full control on the cut and color and she did not disappoint. Will be coming back for her again. 💕

  • Price: $200+
  • Services: Haircut, Hairstyling, Service not listed
  • Atmosphere: Energetic, Modern, Cozy
  • Maintenance: Pristine
Bianca KieferLocal Guide · 20 reviewsTotal number of Google reviews Bianca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I will recommend 💕Andrea💕 ANY day. I absolutely love her and her work.💗 She really focuses on what her client's want and need. She's realistic about what will work for you, but will go with what you want. She understands it's your hair and your look, and respects that. She is incredibly professional with such a warm heart. You can tell she's experienced and respectful by the way she carries herself. I have bleached my own hair prior, including this past time. For those who are familiar, when you bleach your own hair it doesn't always go as expected. Everything was pretty rushed and uneven, top half was in better condition but about a level 8-9, bottom half done by a friend (who wanted to practice on my hair) at a level 7-8. I didn't want to mess with it anymore because 1) I am an amateur and 2) trying to bleach your own hair in a mirror is so hard. Needless to say, she did her magic and wow. I love it! Her assistant was also such a sweetheart. Great team. 100% would recommend. I already have my next appointment set up.

  • Price: $200+
  • Services: Service not listed
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Pristine
Gretchen Ward1 reviewTotal number of Google reviews Gretchen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time lightening my hair and Phoebe was amazing. I was nervous about my hair not feeling as soft and turns out there was nothing to worry about. Thank you, Phoebe! Highly recommend :)

Araceli BenceLocal Guide · 11 reviewsTotal number of Google reviews Araceli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would highly recommend THIS salon in Vacaville! Michelle does an amazing job with my hair, and I’m so thankful to have found her. She takes the time to listen to what I want, understands my needs, and puts so much care into her work. She is so attentive and makes me feel comfortable and taken care of every visit. I really appreciate having someone I can trust with my hair! The salon is super nice and clean, and I love that they’re open on Sundays—it works so well with my busy work schedule. Thank you, Michelle, for always taking such great care of me and my hair!

  • Price: $180–200
  • Services: Haircut, Service not listed
  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Araceli, thank you so much for this beautiful review and for supporting THIS. Creative Space! I absolutely love hearing how well Michelle takes care of you! She puts so much heart into her work, and making her clients feel comfortable, heard and beautiful is exactly what we want every person to experience at our salon. We have such an amazing team of talented hairstylists here in downtown Vacaville, and I’m so grateful you found your person in Michelle! We also love being able to offer Sunday hair appointments Thank you for recognizing the cleanliness, atmosphere and care we put into our space. We appreciate you choosing THIS and supporting Michelle throughout these years

Keri Tauriac1 reviewTotal number of Google reviews Keri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ I’ve been with Phoebe since THIS was just a dream, and it’s been amazing to watch her not just talk about her vision, but actually bring it to life and build something so beautiful. Phoebe has created something truly unique that you just don’t find in other local salons. Her creativity and passion go far beyond doing hair. She has put so much thought and effort into creating an elevated experience from start to finish, and it shows. One of my favorite things about coming in is simply sitting in my chair and watching the magic happen around me. I’m always in awe of the incredible hair transformations taking place in the chairs around me. What I also admire is how much Phoebe invests in teaching, mentoring, and building up her assistants. The way her team works together and the flow of the entire salon is like a well-oiled machine. You can see how much time and effort she has put into making it all come together. It’s been really special watching Phoebe turn her dream into what THIS is today. She should be incredibly proud of what she’s built. It’s so much more than just getting your hair done, and I love how good my hair always looks ❤️

Response from the owner · 2 weeks ago

Keri I love you thank you for supporting me so much!!!! This one means so much to me because you’ve been here since THIS. was just an idea and you’ve watched it all come to life! Thank you for seeing not just my work behind the chair, but the heart and intention I’ve put into creating THIS. Creative Space. Building a salon in Vacaville where artists can grow, learn, support each other and create beautiful hair has been one of the most rewarding things I’ve ever done. I love that you get to experience all of it every time you’re in my chair. Thank you for believing in me, supporting my dream and being part of THIS. from the very beginning. So grateful for you!

Jasmine Gonzalez6 reviewsTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I genuinely cannot say enough amazing things about Phoebe!!! From the moment I walked into the salon, she made me feel safe, beautiful, heard, and truly cared for. Finding a hairstylist who genuinely understands you and your vision is so special, and Phoebe somehow knew exactly what I wanted without me even having to fully explain it! She cut my hair SO beautifully and toned it to absolute perfection. Her attention to detail, talent, and knowledge are truly unmatched. She takes the time to listen, offers the BEST hair advice, and makes you feel completely comfortable and confident throughout the entire experience. What makes this experience even more special is how she made me feel when I left. I walked out feeling genuinely beautiful, and honestly, I haven't felt that way in such a long time. I don't think she realizes just how much that meant to me. I am beyond grateful to have found her. 🥹❤️ And can we talk about the salon itself?! The space is absolutely GORGEOUS! From the welcoming atmosphere to the delicious snacks and drinks, every little detail makes you feel pampered and taken care of. The hair products they carry are also INCREDIBLE!!! Truly some of the best products I have ever used on my hair! I even purchased a candle from the salon, and it smells SO amazing that I use it in my home every single day! It's so rare to find a place where you love not only the results but the entire experience. This salon is officially my new hair home, and I will forever be coming back! Phoebe, thank you for making me feel beautiful again, for listening to me, and for being so incredibly talented and kind. You have no idea how much of an impact you've made on me. I absolutely LOVE YOU, PHOEBE!!! ❤️ If you're looking for a hairstylist who genuinely cares about you, understands your hair, and makes you feel like the most beautiful version of yourself, PLEASE go see Phoebe. You will not regret it!!!

  • Price: $200+
  • Services: Blowouts, Haircut, Hairstyling, Balayage
  • Atmosphere: Relaxing, Energetic, Cozy
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Okay, THIS one made me emotional!!! Thank you SO much for taking the time to write this and share your experience. You have no idea how much your words mean to me! After 15 years behind the chair, the biggest compliment will always be how someone feels when they leave my chair. Beautiful hair is obviously the goal, but making women feel heard, comfortable, confident, and genuinely cared for is what I love most about what I do. When I opened THIS. Creative Space in downtown Vacaville, I wanted to create more than just another hair salon. I wanted a space where people actually look forward to their appointments, feel welcomed the second they walk in, and leave feeling even better than when they arrived. I’m so happy you love your haircut, toner, and all the little details of your experience, right down to our hair products and candles! It makes me so happy knowing you felt the love we put into THIS. every single day. Thank you for trusting me with your hair and for reminding me why I love being a hairstylist so much. I absolutely LOVE YOU TOO!!! Can’t wait to have you back in my chair!

Vona Fe Hoeft1 reviewTotal number of Google reviews Vona has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrea has been cutting and coloring my hair for many years! She’s amazing! Also, the salon has great vibes from the environment to staff/client interactions.

Response from the owner · 2 weeks ago

Thank you so much, Vona!!! Andrea is such an incredible artist, and we are so lucky to have her at THIS. Creative Space! I love that you’ve trusted her with your haircuts and color for so many years. And hearing that you love the energy and interactions between our artists and clients means everything to me! That’s exactly the environment I wanted to create when I opened our salon. Thank you for being part of THIS. and supporting Andrea and our salon

Miah Gutierrez2 reviewsTotal number of Google reviews Miah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ive been getting my hair done with pheobe probably over 5 years at this point and ive never left unhappy. I am obsessed with my hair every single time!!! These are my most recent photos and omgggg I’m obsesseddddd. Pheobe and her crew have always treated everyone with respect and love every single time I walked in. My mom even goes here now and is so obsessed with her hair every time. My hair is so healthy and the maintenance is so easy.

  • Services: Blowouts, Haircut, Hairstyling, Balayage
  • Atmosphere: Relaxing, Modern
  • Maintenance: Well-kept
Response from the owner · 2 weeks ago

Miah!!! From high school to nursing school!!! I’m so proud of you and everything you’re accomplishing! THIS is what I love most about doing hair. It’s so much more than hair. It’s the relationships, the conversations, and getting to be part of so many different stages of life! From all our blonde transformations and balayage appointments to now toners, blowouts, and ALL the layers!! I love that we’ve been able to change your hair with your lifestyle while keeping it healthy and low-maintenance! Thank you for sharing you mama with me too! So grateful!! Thank you for trusting me all these years and for supporting THIS. Creative Space in downtown Vacaville. So grateful for you and your family! I can’t wait to see what we do next. I’m really proud of you

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