Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Reviewers highlight the company's punctuality, efficiency, and professional handling of heavy items like furniture and appliances. Customers frequently note fair pricing, clear communication, and the crew's care in protecting property during moves and donations. While the majority of feedback is positive, isolated one-star reviews cite unprofessional and unfriendly behavior during customer service interactions as a recurring issue.
Data from Google, last updated November 9, 2026.
228 Google reviews we collected
Phrases our text analysis found in 207 written reviews
How often each topic comes up in the written reviews
We read 207 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“These men were professional, hard-working, careful and efficient.”
“Very efficient again, professional, and personable.”
“…also didnt damage anything in my house the move was done in 1 hour I highly recommend them if you have stuff to move in a timely manner.…”
“Lee and Rudy did an outstanding job and were very considerate of our home.”
“They showed up on time, gave a fair price with no surprises, and cleared everything out way faster than I expected.”
“They communicated well, arrived promptly, and were very professional.”
“If you’re looking for reliable, honest, and hardworking junk removal company .”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 228 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They did a good job in moving a washer and dryer from my home in Raleigh to a friend's home in Durham. Very efficient. The next day, they moved a TV and stand from the home in Raleigh to another home in the Durham area, without incident. Very efficient again, professional, and personable. Recommend highly.
Arrived one time and was so nice and helpful. Made moving a lot less stressful! Will definitely use their services again!
Thank you, Amanda. Moving is stressful enough on its own, so we are glad the day went a little easier with our help. We look forward to working with you again.
These men were professional, hard-working, careful and efficient. They successfully navigated hallways and stairs with very heavy furniture without a scratch. Highly recommend.
Rachael, thank you for the great review and recommendation! We are glad that you were pleased with our service.
These guys get the job done with respect and efficiency.
Jerry, thank you for the great review!
Three Brothers were great to work with when coordinating a large furniture donation to Habitat. They communicated well, arrived promptly, and were very professional. Would recommend!
Deborah, thank you for the great review! We are glad we could help.
Arrived on time, very professional (but friendly), loaded things quickly. Very good experience with this company!
Susan, thank you for the 5 star review! Glad you had a great experience with our service
Im on a time schedule 📅 im haveing work done to the house I had alot of stuff to be moved bed,s ,dressers, out side furniture, the movers came and were quick also didnt damage anything in my house the move was done in 1 hour I highly recommend them if you have stuff to move in a timely manner.
Thank you, Joe, for sharing how smoothly your move went. Getting beds, dressers, and outdoor furniture all moved within an hour, without any damage, speaks volumes about the team's efficiency and care. We're happy the timing worked out perfectly for your schedule, and we appreciate the recommendation.
Spoke with a guy who was very unprofessional and not very friendly when it comes to customer service!! Don't bother!!!!
We’re sorry you felt that way. You called us after 9PM and asked if this was a business. Once we understood you were looking for junk removal, we responded, “Yes how can we help you?” You then stated that we had a bad attitude and ended the call. After seeing your review, we also attempted to contact you directly to better understand your concerns and to see if there was anything we could do to make the situation right but unfortunately we were unable to reach you. With 200+ customer reviews, we’re confident our reputation and customer service speak for themselves. We also noticed an identical review was left for another local junk removal company just two days ago, so we’ll allow those reading this to draw their own conclusion. Speaking of those reading this — mention this review when booking with Three Brothers and receive 20% OFF your junk removal service. Come experience our customer service for yourself!
Great service. Movers showed up on time and ready to take the donation. They confirmed the time and place the morning of the pick up. They were friendly and professional. I would use them again. Shout out to Lee!
Thank you for your feedback. We're glad the pickup went smoothly and the team was punctual, friendly, and professional. We'll be sure to pass along your shout-out to Lee. We appreciate your support.
Movers were on time and friendly. Would definitely recommend.
Thank you, Steven, for your 5 star review! We're glad you had a great experience with our Junk removal service. We appreciate your recommendation and look forward to helping you with your next move.
Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts