Joanne Herda
Review from Google · view on GoogleMolly is very kind and professional
Three Rivers Dermatology
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%94+26.5Replies to reviews 8%28+2.3Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 27 dermatologistsPosition by Experts Score among all companies we track in this category. · better than 69%
4.9 ★★★★★ 1,198 Google reviews · 10 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review
Three Rivers Dermatology at a glance
Google reviewers rate Three Rivers Dermatology 4.9 out of 5 based on 1198 reviews. Patients frequently praise the staff's professionalism, punctuality, and thorough examinations, noting that appointments start on time and providers communicate effectively regarding skin concerns. However, some low-star reviews criticize unresponsive communication, such as unanswered calls and missing follow-up explanations, along with perceptions of rushed or dismissive bedside manner during visits.
- Google rating: 4.9 out of 5 from 1,198 reviews (97% five-star).
- Reviews on this page: 1,198 Google reviews (800 with written comments, 3 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: October 28, 2026.
- Service: Dermatologist serving Beaver Falls, Pennsylvania.
Data from Google, last updated October 28, 2026.
Score profile vs other dermatologists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Three Rivers Dermatology: 96/100 on this factor. Category median: 90.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Three Rivers Dermatology: 94/100 on this factor. Category median: 86.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Three Rivers Dermatology: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Three Rivers Dermatology: 28/100 on this factor. Category median: 71.D
28
Bar = this company · dark tick = category median.
Star ratings
1,198 Google reviews we collected
- 5 stars1,16697%
- 4 stars151%
- 3 stars10%
- 2 stars30%
- 1 star131%
Praise vs complaints
Phrases our text analysis found in 800 written reviews
- Praise1,22598%
- Complaints222%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude52542%
- Speed & response20917%
- Would recommend20116%
- Quality & results18915%
- Communication1038%
- Honesty & trust171%
- Price & value30%
What customers talk about
We read 800 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional & easy to talk with when examining.”
“Very disappointed in the bedside manner of the dermatologist - dismissive of my concerns and also rude to her assistant.”
“Right on time with scheduled appointment Dr Mclain and assistance are pleasant and very skilled.”
“I highly recommend Three Rivers Dermatology, and Dr.”
“Med express doesn't know my skin issue history and this was extremely unprofessional, haven't been back since, nor recommend them to anyone anymore.”
“Maclain always provides thorough exams and has a great personality.”
“Horrible practice and communication.”
“She took the time to inspect everything carefully, explained what she was looking for as she went, and answered all of my questions with complete conf…”
“Trust her to keep me in good heath for years to come.”
“It took two months to get an appointment which I felt was reasonable due to covid19 as well as being a specialty.”
People customers mention
- Molly 69 reviews
- Berke 58 reviews
- Leah 27 reviews
- Burke 27 reviews
- Greco 19 reviews
- Damon 17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Always Molly does the best job with watching over skin problem areas. Learned well from the start from Dr. Ira Cohen & handles my issues in the same manner. Very professional & easy to talk with when examining. Trust her to keep me in good heath for years to come.
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Right on time with scheduled appointment Dr Mclain and assistance are pleasant and very skilled. Would highly recommend
RobiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Jess was amazing!! Had the best facial with her today. I can’t wait for my next appt!
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very professional, very friendly staff, and excellent care. I highly recommend Three Rivers Dermatology, and Dr. Damon McClain.
R10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
From the time I walked into the clinic everyone was exceptional. I was seen promptly right after I arrived and was examined and treated with top notch medical professionalism.
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
The Staff and Molly are very kind. I appreciate the time given to me and Molly has always taken the time to review my concerns and any questions I have.
Photos
Customer reviews
4.9 ★★★★★ 1,198 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
David Reisz3 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways Molly does the best job with watching over skin problem areas. Learned well from the start from Dr. Ira Cohen & handles my issues in the same manner. Very professional & easy to talk with when examining. Trust her to keep me in good heath for years to come.
Laura SchislerLocal Guide · 88 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Maclain always provides thorough exams and has a great personality.
John Hankey8 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRight on time with scheduled appointment Dr Mclain and assistance are pleasant and very skilled. Would highly recommend
Robia AblakLocal Guide · 25 reviewsTotal number of Google reviews Robia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJess was amazing!! Had the best facial with her today. I can’t wait for my next appt!
Jack McGowan2 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional, very friendly staff, and excellent care. I highly recommend Three Rivers Dermatology, and Dr. Damon McClain.
R J10 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrom the time I walked into the clinic everyone was exceptional. I was seen promptly right after I arrived and was examined and treated with top notch medical professionalism.
Bob Williams3 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Staff and Molly are very kind. I appreciate the time given to me and Molly has always taken the time to review my concerns and any questions I have.
Bruce Chamovitz9 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional, friendly, never felt rushed
Phyllis Stedford5 reviewsTotal number of Google reviews Phyllis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThree Rivers Dermatology is expedient, efficient and best of all, caring! You are seen promptly. The examinations are thorough, and you are treated with care and concern. They are absolutely the best! I travel 30 minutes to there instead of a substandard dermatologist that is 5 minutes away.
Business details
- Phone: (412) 262-4911
- Website: threeriversdermpgh.com
- Service area: Beaver Falls, PA