I sought EMDR therapy from this business upon being stalked while working at a behavioral health hospital. I was open about my background during intake. Instead of providing me trauma therapy, the counselor decided to challenge a lesser-important issue, insist I need medication to seek treatment for it, and suggest a misdiagnosis. I’m pretty sure he was receiving supervision at the time, so I think it’s on the business. Turns out, I didn’t need medication to clear up the lesser-important issue, it worked out naturally because I had already worked on it as much as I could. Since seeking out and being denied trauma-intensive therapy from Thrive, my health declined and I faced scrutiny from law enforcement rather than any support. I’m not saying I needed trauma therapy to be able to respond to this crisis, but I am saying the lack at the time weakened the belief that I was being truthful about how serious the issue was, and implied I was trying to make it look worse than it was for selfish reasons. A lot has happened since then, because I refused to give up on myself. It was nothing from this business that has provided to my resourcefulness or well-being. It was traumatic to me.
Thrive Therapy
Thrive Therapy at a glance
Google reviewers rate Thrive Therapy 4.8 out of 5 based on 52 reviews, with the owner responding to 44 percent of them. Clients frequently praise the practice for its welcoming atmosphere, compassionate staff, and effective individual, couples, and group therapy services. Positive feedback highlights the professionalism and knowledge of the clinicians, while specific criticisms mention billing errors resulting in unexpected out-of-pocket charges and a lack of responsiveness to follow-up calls.
- Google rating: 4.8 out of 5 from 52 reviews (96% five-star).
- Reviews on this page: 52 Google reviews (50 with written comments).
- Owner responses: the business replied to 44% of reviews.
- Most recent review: July 29, 2026.
- Service: Therapist serving Phoenix, Arizona.
Data from Google, last updated October 26, 2026.
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Customer reviews
Reviews from Google, shown as published (original wording, unedited).
In my interactions with Thrive Therapy they have been kind, thoughtful, and professional. Thrive has a knowledgeable, supportive, and helpful team of therapy experts.
Thanks for the kind words!
Groups at Thrive Therapy are such a great resource to have - particularly those with Lauren!
We do sure love our groups! Thanks, Caitlin :)
Great experience at Thrive Therapy!! Shea is awesome at what she does and really made it a safe and comfortable environment to talk. I highly recommend it 👍👍👍😀😀
Thanks, Mario! Shea is great
Amazing experience! Shea really knows her craft, and it shows. 10/10, highly recommend!
Thank you!!!
Cayla is an amazing therapist! She and the other amazing therapists at Thrive have amazing knowledge and expertise that can help a wide variety of people as well as couples! 10 out of 10 recommendation!
Cayla is certainly one of a kind!
Shea is awesome!
Truth.
Love this place, the workers are amazing and very welcoming! Shea is an amazing therapist, definitely would refer her
Much appreciated!
Cayla B is an amazing therapist. I would recommend her to anyone seeking help.
Yep, so would we!
Couldn’t recommend Thrive therapy more! Everyone is so nice and compassionate!
Thanks, Kirsten!
Business details
- Address: 4545 E Shea Blvd Ste 100, Phoenix, AZ 85028
- Phone: (602) 529-6557
- Website: thrivetherapyphx.com
- Service area: Phoenix, AZ