Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate Thriveworks Counseling & Psychiatry Austin 4.7 out of 5 based on 58 reviews, with the owner responding to 60 percent of feedback. Patients frequently praise the staff for being attentive, professional, and helpful in creating personalized treatment plans, while noting that the intake process offers transparent pricing. However, low-star reviews highlight recurring issues with billing errors, including unauthorized subscription charges and overcharges, as well as instances of therapists missing appointments without prior notification.
Data from Google, last updated November 13, 2026.
58 Google reviews we collected
Phrases our text analysis found in 49 written reviews
How often each topic comes up in the written reviews
We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Todd is professional, compassionate, and empathetic!”
“I have only had 2 visits, my therapist Amanda, who I highly recommend, has developed a plan which I am greatly confident will lead to my emotional hea…”
“We have only had our first meeting with her, but she asked all the right questions and was very genuine.”
“His knowledge, subtlety, and attention to detail serves him well.”
“The intake process is very detailed and offers transparent pricing.”
“They have overcharged me over $1000”
“Counselor communicates well, explained her own background in counseling, understood what my issues were and listened.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 58 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Todd is professional, compassionate, and empathetic!
Hi Cheyenne! Thank you for your amazing review. We are so happy to hear about your positive experience with your therapist and we’re excited to support you on your path forward.
A genuine pleasure. Talking to someone who recognizes my own 'earned' life experience, from all the way back in the 1960s, made it a very productive time. Family relationships get complicated, but my counselors advice sounds promising. I am feeling safer, and happier, about our future together.
Hi, thank you for your feedback! We are glad to know your session felt productive and that you felt recognized and supported, and it's encouraging to hear you feel safer and more hopeful about the future. We look forward to continuing to support you.
I liked the therapist. There was some confusion on where appt was set. It would be helpful if address was included with appt text
Hi Melissa! Thank you for your amazing review. We are so happy to hear about your positive experience with your therapist and we’re excited to support you on your path forward.
We recently had an online session with Yvonne, and unfortunately, it was disappointing. She seemed rushed, interrupting us and not really listening. She was dismissive and unorganized, struggling to keep a flow. When we were seeking for professional, we look for someone to be more attentive and supportive.
Hi there, we want to thank you for reaching out and making us aware of this situation. We'd like to learn more about what happened and see what we can do to make your situation better. For privacy reasons and to best assist you, we kindly ask that you reach out to us directly at [email protected]. Please include your name, phone number, and a brief description of the issue, and we'll be happy to look into your account and figure things out together. We appreciate the chance to help.
Gay does a good job of making me feel at ease and a very good listener.
Hello Rick, we are absolutely thrilled to hear about the positive experience you’ve had with your therapist! We’re so grateful to be part of your journey.
Gay is just wonderful ! She made me feel so comfortable the minute I met her ! I look forward to having good conversations together.
Hi Linda! Thank you for your amazing review. We are so happy to hear about your positive experience with your therapist and we’re excited to support you on your path forward.
My therapy session went great. My therapist was very attentive and listen to me. I would definitely recommend.
Hello Traci, we are absolutely thrilled to hear about the positive experience you’ve had with your therapist! Your feedback is a driving force for us to continually provide exceptional support. We look forward to continuing to support you!
Great
Hi Debra! Thank you for taking the time to leave a review. We are so happy to hear about your positive experience with your therapist! We look forward to continuing to support you!
So far my daughter and I really like Claire. We have only had our first meeting with her, but she asked all the right questions and was very genuine. She was very attuned to what my daughter might need to feel comfortable in her office. My daughter suffers from chronic migraines, and Claire let her know she could dim the lights to help with that. So far we are impressed!
Hey Kelly ! Thank you for brightening our day with your kind review! We're thrilled that you had a positive experience with us and we look forward to continuing to support you!
Ms. Ade made me feel like I could be open and honest without judgement. The appointment did not feel rushed and I felt like all subjects got touched on for it only being the 1st visit and I look forward to meeting with her again.
Hello J, we are absolutely thrilled to hear about the positive experience you’ve had with your therapist! Your feedback is a driving force for us to continually provide exceptional support. We look forward to continuing to support you!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts