Thriveworks Counseling & Psychiatry Phoenix at a glance
Google reviewers rate Thriveworks Counseling & Psychiatry Phoenix 4.7 out of 5 based on 90 reviews, with the owner responding to 98% of comments. Positive feedback highlights compassionate, knowledgeable clinicians who make clients feel comfortable during therapy and psychiatry sessions. However, recurring criticisms involve billing disputes, unexpected charges for missed appointments or cancellations, and unresponsive customer service, including difficulties reaching staff for administrative issues.
Google rating: 4.7 out of 5 from 90 reviews (90% five-star).
Reviews on this page: 90 Google reviews (57 with written comments, 1 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 5, 2026.
Service: Therapist serving Phoenix, Arizona.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
90 reviews on Google
5★81
4★1
3★1
2★1
1★6
Reviews from Google, shown as published (original wording, unedited).
GZ
Gabby ZwallLocal Guide · 12 reviews
★★★★★
Charges me $280 after I canceled before 48 hours and pulled it despite the fact that I stated it was unacceptable and incorrect. Immediately after my first session. When I explained I would have to cancel the rest due to finances.
Response from the owner · a month ago
Hi Gabby, we're sorry to hear about your experience. Facing a charge you weren't expecting isn't easy to deal with, and we'd like to learn more about what happened. Please reach out to us directly at [email protected] with your name, phone number, and details of the issue. We’ll look into your account and work together from there.
Hello Allan, your review brightened our day! We're thrilled that you had a positive experience with us and we look forward to continuing to support you 😀
I highly recommend Claibourne Counseling. Their team is compassionate, professional, and genuinely dedicated to helping people. It’s clear they truly care about their clients and go above and beyond to provide support. If you’re looking for counselors who are knowledgeable, trustworthy, and invested in your well-being, Claibourne Counseling is an excellent choice.
I have great meetings with Mr. Pedraza. He makes me look at things so clearly and explains them in a way I can understand. He is very informative and knowledgeable.
Response from the owner · 4 months ago
Thank you so much Alexander for taking the time to leave this awesome review. We're delighted that you had a positive experience with us. We look forward to working with you on your journey.
Hi Belinda! Thank you for taking the time to leave a review. Your feedback inspires us to offer consistently exceptional care. We look forward to continuing to support you!
From the start it was a very easy process for someone who was very scared and anxious to begin. I've got a fantastic psychiatrist and I only wish that I had started earlier.
Response from the owner · 4 months ago
Hi Heather! Thank you for taking the time to leave a review. We're delighted that you had a positive experience with us! We look forward to working with you on your journey.
My intake with Carol W. was quite pleasant. We are off to a great start.
I was so glad to talk to Carol today, so much going on!
Response from the owner · 6 months ago
Hi Kat! We really appreciate you taking a moment to share your thoughts with us. Your feedback means so much, and we want to thanks for placing your trust in us!
