Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate Thriveworks Counseling & Psychiatry Troy 4.8 out of 5 based on 106 reviews, with the owner responding to all feedback. Clients frequently praise the counseling and psychiatry services for being welcoming, patient, and effective in addressing anxiety and depression. Recurring themes highlight good communication, flexibility with scheduling, and a comfortable environment for initial consultations. Common criticisms involve billing practices, specifically concerns about high costs before notification and strict fees for missed appointments or provider no-shows.
Data from Google, last updated November 13, 2026.
106 Google reviews we collected
Phrases our text analysis found in 82 written reviews
How often each topic comes up in the written reviews
We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My counselor Pamela is a blessing and the rest of the Thriveworks team is very helpful and responsive with logistics.”
“I'm giving 5 stars because he's helped me so much in my journey of having good mental health.”
“She is compassionate, genuine, giving and understanding.”
“Other places we’ve been to take so long to develop rapport and to get to know us but he was able to figure things out pretty quickly.”
“It was the first visit with Rosemary , she was kind and listened to both of us.”
“Crystal has done an amazing job getting my daughter to open up.”
“Horrible first impression and I’m disgusted with Thriveworks right now and incredibly disappointed.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 106 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Felt very welcomed. Useful ideas for helping to deal with the issues I am facing.
Thanks, Paul! Glad it felt welcoming and you walked away with stuff you can actually use.
Jennifer is one of the kindest people I have ever met. She really listens and connects well with our conversations.
Hi Cassandra, that kind of genuine connection is exactly what we hope for. So glad Jennifer has been that for you.
I felt very comfortable with Pamela & feel she is a “good fit” for me. I’m looking forward to working with her to help ease my anxiety & depression. There are many layers to what’s going on with me & after our first visit I feel confident that Pamela can help me.
Hi Barbara, thank you for sharing this. Glad the first visit left you feeling confident and comfortable.
Calming and welcoming. The initial conversation with the team helped me refocus.
Hi Steven! We appreciate you taking a moment to share your thoughts with us. We’re so grateful to be part of your journey.
Keith Thomas is excellent thanks for everything
Thank you so much Samuel for taking the time to leave this awesome review. We're delighted that you had a positive experience with us. We look forward to working with you on your journey.
I’m 73 years old. I’ve had several therapist in my adult life, Rosemary is one of the best. she asks the right questions. Our talks go at an easy speed.
Thank you so much Barbara for taking the time to leave this awesome review. We're delighted that you had a positive experience with us. We look forward to working with you on your journey.
Dr. Keith Thomas has made an great impression with my son and I look forward to the continued progress!
Hi Jennifer! We really appreciate you taking a moment to share your thoughts with us. Your feedback means so much, and we want to thanks for placing your trust in us!
Pamela Lavis is so good. Very helpful.
Thank you so much Robin for taking the time to leave this awesome review. We're delighted that you had a positive experience with us. We look forward to working with you on your journey.
Very patient, sympathetic, easy to confine in. Genuinely a nice person and great listener.
Hello Antoinette! We’re so happy to hear about your wonderful experience with our team! It’s feedback like yours that inspires us. We're here for you every step of the way
Very helpful and flexible with our crazy schedule.
Hi Jenn! Thank you for your amazing review—it’s feedback like yours that inspires us. We're thrilled that you had a positive experience with us and we look forward to continuing to support you!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts