Tree service · Chino Valley, AZ · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 40 wood chipping servicesiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★117 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers rate Thumb Butte Tree Service five stars based on 117 reviews, highlighting punctuality, professional communication, and reasonable pricing for tree removal, trimming, and firewise work. The owner responds to all feedback, with clients noting the team’s ability to accommodate tight schedules and provide thorough cleanup. No recurring criticisms appear in the provided excerpts, which consistently describe efficient service and safe handling of hazardous trees.
Google rating: 5.0 out of 5 from 117 reviews (100% five-star).
Reviews on this page: 117 Google reviews (109 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 2, 2026.
Service: Wood Chipping Service serving Chino Valley, Arizona.
Data from Google, last updated November 10, 2026.
Score profile vs other wood chipping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Thumb Butte Tree ServiceWood Chipping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thumb Butte Tree Service: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thumb Butte Tree Service: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Thumb Butte Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thumb Butte Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
117 Google reviews we collected
5.0of 5
5 stars117100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 109 written reviews
100%praise
Praise280100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3267%
Reasonable1633%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5620%
Would recommend5219%
Staff & attitude5118%
Speed & response5118%
Price & value4616%
Communication166%
Honesty & trust93%
What customers talk about
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their professionalism, reliability, attention to detail, and outstanding customer service set them apart.”
“Five stars all around for Micah and team and Thumb Butte Tree Service!”
“Micah was responsive, reliable and very respectful.”
“In spite of being booked out 2 weeks, he came next day and gave me an estimate and removed the tree the next week.”
“Micah and his team went above and beyond and were very reasonable in their pricing.”
“We appreciated their communication and honesty in what needed to be done.”
“I highly recommend them to anyone looking for quality service from a company that genuinely cares!”
People customers mention
Micah16 reviews
Ben8 reviews
Prescott3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Thumb Butte Tree Service for 2 kinds of job. Pick one to see what they paid and said.
Linda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Five stars all around for Micah and team and Thumb Butte Tree Service! Micah was responsive, reliable and very respectful. Scheduling the brush clearance was a bit of a challenge as our property is currently a rental and Micah worked with me to find a date that accommodated our rental schedule. When his team came to…
Great priceTree trimming & pruningTree removal
Barbara13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Micah and crew removed a huge ponderosa pine tree next to my house that was struck by lightning. In spite of being booked out 2 weeks, he came next day and gave me an estimate and removed the tree the next week. They did a great job!
Great priceTree removal
Kobey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very professional in their work and communication. Micah and his team went above and beyond and were very reasonable in their pricing. I highly recommend!
Great priceTree removal
James3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Thumb Butte Tree Service is an exceptionally well-run company that takes pride in its work and truly values its customers. Their professionalism, reliability, attention to detail, and outstanding customer service set them apart. J.R. and Ben went above and beyond to make sure everything was done properly, and the…
Great priceTree trimming & pruningTree removalService not listed
LindaLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Micah and his team recently removed two very large trees and did a lot of other trimming for us. Since the property has a couple busy AirBNBs on it, they had tight scheduling challenges (working around availability constraints with guest arrivals). In addition to that, the weather was not cooperting either...…
Eugene11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This crew did a great job at removing a hazard after the wind storms. Fast, and affordable service. Would reccomend
Five stars all around for Micah and team and Thumb Butte Tree Service! Micah was responsive, reliable and very respectful. Scheduling the brush clearance was a bit of a challenge as our property is currently a rental and Micah worked with me to find a date that accommodated our rental schedule. When his team came to assess and give an estimate for the work, they took some great photos that he quickly provided to us for our personal use. They took great care with our property and they obviously truly care about you, your property and doing their job well.
I highly recommend Micah and Thumb Butte Tree Service. I will continue to use them for additional work.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 6 days ago
We take pride and communication with our customers just as we take every job seriously small or large. Thank you so much for considering us currently and in the future for your Firewise and tree work, Linda!
Barbara Orr13 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Micah and crew removed a huge ponderosa pine tree next to my house that was struck by lightning. In spite of being booked out 2 weeks, he came next day and gave me an estimate and removed the tree the next week. They did a great job!
Price assessment: Great price
Services: Tree removal
Response from the owner · a week ago
Thank you Barbara! Happy to assist!
Kobey Rushton2 reviewsiTotal number of Google reviews Kobey has written across all businesses on Google Maps, not just this one.
Very professional in their work and communication. Micah and his team went above and beyond and were very reasonable in their pricing. I highly recommend!
Price assessment: Great price
Services: Tree removal
Response from the owner · a week ago
Thanks Kobe! We appreciate the review and the business! Looking forward to working with you again, sir.
James Davic3 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Thumb Butte Tree Service is an exceptionally well-run company that takes pride in its work and truly values its customers. Their professionalism, reliability, attention to detail, and outstanding customer service set them apart. J.R. and Ben went above and beyond to make sure everything was done properly, and the quality of their work speaks for itself. They were hardworking, respectful, efficient, and clearly cared about making sure I was completely satisfied with the results. I highly recommend them to anyone looking for quality service from a company that genuinely cares!
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal, Service not listed
Response from the owner · 3 weeks ago
Thank you for your review sir! We always appreciate customer feedback and hope to work with you again in the future!
Linda ForbesLocal Guide · 51 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Micah and his team recently removed two very large trees and did a lot of other trimming for us. Since the property has a couple busy AirBNBs on it, they had tight scheduling challenges (working around availability constraints with guest arrivals). In addition to that, the weather was not cooperting either... their team worked in the rain on two of the days too! Throughout the entire project, they were very professional and did a fantastic job. When they were done, they cleaned up nicely too. Highly Recommended!!
Response from the owner · 3 weeks ago
Thank you for the kind review! It was a journey but Mother Nature does her thing. Keep us in mind in the future. Thanks Linda!
Eugene Markley11 reviewsiTotal number of Google reviews Eugene has written across all businesses on Google Maps, not just this one.
The team at Thumb Butte Tree Service was fantastic! When we had a tree snap and at risk of doing damage when it fell they responded quickly and removed it without damaging surrounding trees or fences. Overall their service was professional and efficient at a great price.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 4 weeks ago
Thank you for the review sir! Safety and customer satisfaction are our top priorities.
Jason SchumacherLocal Guide · 34 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
We hired Micah and his crew to remove several 80 ft tall pine trees. They did a great job we will definitely use them again in the future. His crew is very polite and easy to work with.
Price assessment: Great price
Services: Tree removal
Response from the owner · a month ago
Pleasure working with you Jason! Thank you
Seth Glessner4 reviewsiTotal number of Google reviews Seth has written across all businesses on Google Maps, not just this one.
Exceptional tree trimming and removal. Immaculate cleanup. Ben and RJ are highly professional, punctual and did an incredible job. Their knowledge of tree care is obvious. We would highly recommend them!
Price assessment: Great price
Services: Tree removal
Response from the owner · a month ago
Thank you for your time in leaving a review Mr. Smith. We give 100% for all of our customers and ensure satisfaction. Thank you for your positive review!
