Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Google reviewers rate Thunderbird Digital five out of five stars based on twenty-eight reviews, noting that the owner responds to every comment. Customers primarily use the service to convert VHS, 8mm, and other analog media to digital formats, frequently citing fair pricing, fast turnaround, and clear communication. Recurring themes include the staff's professionalism and willingness to accommodate urgent deadlines or specific technical needs, with no negative patterns evident in the provided excerpts.
Data from Google, last updated November 2, 2026.
28 Google reviews we collected
Phrases our text analysis found in 28 written reviews
How often each topic comes up in the written reviews
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent service, all work is guaranteed and is great if you have follow up questions.”
“…mily videos, but if you’re here in El Paso or the surrounding area, I highly recommend keeping it local and giving Thunderbird Digital a try.…”
“I’m not tech savvy, but his kind and thoughtful work and professionalism was truly amazing.”
“The work was done extremely quickly, the quality was great, and the price was very fair and honest.”
“Thunderbird Digital has been fantastic to work with — responsive, professional, and genuinely invested in helping their customers succeed.”
“Mo listened to what I wanted, explained their process and transferred the movie reel to a thumb drive and returned the original reel, all in less than a week.”
“This was my first experience with Thunderbird Digital and I can honestly say it was a great experience!”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 28 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service, all work is guaranteed and is great if you have follow up questions. Highly recommend, Phillip is amazing!!!
Thank you for the video project. We strive to provide the best service and technical care for all video projects.
Fantastic service from Thunderbird Digital! I recently brought in an old VHS-C cassette that my mother-in-law wanted converted to a digital format, and I couldn’t be happier with the results. The work was done extremely quickly, the quality was great, and the price was very fair and honest. There are plenty of companies online and on social media advertising services to restore and digitize old family videos, but if you’re here in El Paso or the surrounding area, I highly recommend keeping it local and giving Thunderbird Digital a try. Great service, fast turnaround, fair pricing, and a genuinely great experience. Thanks to their work, my family and I are now able to relive some very special memories that had been sitting on an old cassette for years—and now we can easily preserve and share copies with the rest of the family. Very grateful for the excellent work. I will definitely be bringing more old videos here in the future. Highly recommended!
We are happy to help you with your family videos in your time frame. It is an honor to work on these precious memories, bringing them back to life, whether on a USB or in your cloud. We take pride in the fact that our video work is the highest quality and guaranteed, all with fair prices. We look forward to seeing you next time. Thank you for your review.
I recommend Thunderbird Digital! They were able to transfer an old video from a cassette onto a USB drive. He was able to save some good memories for us!!! Also, we needed it as soon as possible and he was able to do that as well. Very good prices too! Thank you so much :)
Thank you for your review Alejandra. A small business like ours is able to meet and exceed customer video needs by working one on one with you. We appreciate the opportunity to earn your trust by delivering outstanding service and exceptional, custom video work. We keep our prices competitive by keeping our business lean. You are welcome!
Great service and nice people to work with!
Thanks Susan, we are happy to work with you on your video projects. It's always a pleasure.
Phillip was outstanding to work with. I’m not tech savvy, but his kind and thoughtful work and professionalism was truly amazing. #1 in my book. NG
Thank you Norma. We appreciate the opportunity to work on your video projects. You are #1 in our book too.
If you have old memories stuck on VHS tapes, I highly recommend taking them to Thunderbird Digital. They did an outstanding job converting my tapes to USB. The picture quality came out great, but what really stood out was how kind and welcoming the owners are. I highly recommend this Local business, they treat your family's history as their own - with the utmost care. 5/5 stars!"
Hi Carmin, Thank you so much for your fantastic review. We enjoy helping customers with their video and film transfers. Your kind words mean the world to us. We can't wait to welcome you back soon!
Thunderbird Digital provides an excellent service. I found my parents' 1964 wedding movie reel. Mo listened to what I wanted, explained their process and transferred the movie reel to a thumb drive and returned the original reel, all in less than a week. I discovered Thunderbird Digital because of the outstanding reviews, plus they are an El Paso-owned business. I highly recommend them and will give them my business again.
Rosario, it is our honor to be able to restore these valuable family videos. Thank you for your kind words. We look forward to seeing you again.
They are amazing, I had home videos I wanted digitized for me to create a video for my mom’s funeral and they did an amazing job, I highly recommend them
Thank you for the recommendation, Nassim. It is our honor and privilege to help families commemorate their loved ones with video.
Thunderbird Digital has been fantastic to work with — responsive, professional, and genuinely invested in helping their customers succeed. Phillip took the time to understand my goals, communicated clearly about the process, and delivered high-quality results. If you’re looking for a digital partner that combines creativity, technical skill, and great customer service, I highly recommend Thunderbird Digital.
ThunderBird Digital fully appreciates the variety of work customers bring to us. Whether its Film, Video, or Audio projects we strive to deliver the best results in the ever changing technical environment of media. We are especially honored when a customer takes the time to write an honest and thorough review of their own interaction with ThunderBird Digital and we look forward to assisting each customer and every project with the same care. Thank you very much.
Converted 10 of my VHS tapes successfully (even fixed a torn ribbon on one of them). Fair price and very easy to communicate with. Highly recommend!
Thank you, Sergio for selecting us to work on your video project. Repairing broken tapes is one of our specialties. We enjoyed working with you as well.
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts