Joseph ParkLocal Guide · 250 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWorst customer service in Las Vegas. Will not go back.
Tide Cleaners
4.6 ★★★★★ 1,201 Google reviews · 24 photos
83%five-star reviews
51%reviews answered by the owner
Oct 2026latest review
Tide Cleaners at a glance
Google reviewers report a 4.6/5 rating based on 1201 reviews, with the owner responding to 51% of feedback. Customers frequently praise the convenience of curbside service, prompt turnaround times, and professional staff who handle dry cleaning and laundry effectively. However, recurring criticisms involve difficulties applying discount coupons and instances of items being returned with damage or errors, such as broken buttons or stains, which some reviewers found frustrating despite management attempts to resolve the issues.
- Google rating: 4.6 out of 5 from 1,201 reviews (83% five-star).
- Reviews on this page: 1,201 Google reviews (822 with written comments, 15 with photos).
- Owner responses: the business replied to 51% of reviews.
- Most recent review: October 24, 2026.
- Service: Ironing Service serving Las Vegas, Nevada.
Data from Google, last updated November 11, 2026.
Star ratings
1,201 Google reviews we collected
- 5 stars99783%
- 4 stars756%
- 3 stars353%
- 2 stars252%
- 1 star696%
Praise vs complaints
Phrases our text analysis found in 822 written reviews
- Praise97293%
- Complaints777%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude35434%
- Speed & response25424%
- Quality & results22421%
- Price & value10310%
- Would recommend747%
- Honesty & trust273%
- Communication131%
What customers talk about
We read 822 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is always prompt, professional, and courteous, making every visit a pleasure.”
“Olivia was RUDE/DISRESPECTFUL RAISING HER VOICE AT a CUSTOMER at SOMETHING she SHOULD be ACCOUNTABLE for!”
“And the clothes are ready within 24 hours which is quite handy”
“⭐⭐⭐⭐⭐ Outstanding Service and Unbeatable Convenience!”
“Terrible customer service by the manager named Corrina.”
“They offer a great price point and easy drop off and pick area as well.”
“I picked up a very expensive, linen Anthropology blouse only to discover two holes in it – one above each cuff.”
“Highly recommend Tide Dry Cleaners for anyone who values quality and great customer service!”
“I definitely don't recommend going here if you need your clothes washed.”
“I have no complaints whatsoever and like the fact that they’re reliable!”
“They not only did not apply my coupon but lied that I was asked to wait AFTER I already showed my coupon!”
“I asked for military press and the worker didn’t know but the her co-worker knew and explained the service to her really good teachable moment”
People customers mention
- Sahara 17 reviews
- Summerlin 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.6 ★★★★★ 1,201 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Luan PhamLocal Guide · 11 reviewsTotal number of Google reviews Luan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google⭐⭐⭐⭐⭐ Outstanding Service and Unbeatable Convenience! Tide Cleaners consistently delivers exceptional service. The staff is always prompt, professional, and courteous, making every visit a pleasure. What really sets them apart is the convenience. I travel frequently for business, and I love that they can professionally clean and fold my clothes, making packing for trips incredibly easy. The drive-up service is another game changer. You simply pull your car right up to their doors, hand over your clothes, and pick them up the same way when they’re ready. You never even have to leave your car. It’s rare to find a business that combines great customer service, quality, and convenience so seamlessly. Tide Cleaners has figured it out. Highly recommend.
Response from the owner · 2 weeks ago
Thank you, Luan! Your positive experience with our drive-up service and convenient cleaning highlights exactly what we strive for. We appreciate the recommendation!
Moe Fahmy10 reviewsTotal number of Google reviews Moe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m disappointed by the repeated difficulty I’ve had trying to use your discount coupons. Each time I try to apply one, I’m given a hard time, even though the coupon was offered to customers by your company. If you don’t intend to honor your discount coupons, please don’t offer them. I hope you’ll address this and make it easier for customers to use valid offers.
Response from the owner · 2 weeks ago
Thank you for sharing your feedback. I sincerely apologize for the frustration you've experienced when trying to redeem our coupons. We certainly want our customers to be able to take advantage of the promotions we offer without unnecessary difficulty. We appreciate you bringing this to our attention and will review this with our team to help prevent similar experiences in the future.
reggie turner5 reviewsTotal number of Google reviews reggie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe customer service was excellent my items were ready sooner than expected and done with care.
Response from the owner · 4 weeks ago
Thank you for your wonderful feedback, Reggie. Knowing your items were ready ahead of schedule and handled with care means a lot to us.
Patricia JansonLocal Guide · 16 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEveryone at TIDE CLEANERS is always friendly and helpful when I am either dropping off or picking up my clothing And the clothes are ready within 24 hours which is quite handy THANK EACH OF YOU!!
- Positive: Responsiveness
Carolyn Minor [Bryan, Roger ES]2 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a wonderful experience at Tide cleaners. Good and professional services.
Response from the owner · 4 months ago
Thank you immensely for your positive feedback, Carolyn Minor! We're thrilled to hear you had a wonderful experience at Tide Cleaners.
Carmelita Deleon3 reviewsTotal number of Google reviews Carmelita has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery helpful
Patricia Farley6 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways excellent service
Response from the owner · a month ago
Thank you, Patricia! We’re delighted to hear you consistently receive excellent service.
Michael Gonzales5 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe love the work that Tide provides and great service!!!
Response from the owner · a month ago
We're excited to hear that you love the work Tide provides and appreciate the great service! Thank you for your feedback.
Jeff Neagle11 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service
Response from the owner · a month ago
Great service! We greatly appreciate your positive feedback. Thank you for taking the time to share your experience with Tide Cleaners.
Business details
- Address: 10010 W Sahara Ave, Las Vegas, NV 89117
- Phone: (702) 228-1370
- Website: my.tidecleaners.com
- Service area: Las Vegas, NV