Reviewers of Tide Turners Plumbing in Dallas, TX, frequently cite punctuality, professional communication, and fair pricing as key aspects of their experience. Customers describe efficient services ranging from drain cleaning and leak repairs to water heater installations and remodels, noting that staff often explain issues clearly. The primary criticism involves administrative oversights, specifically a failure to provide invoices after service, and isolated reports of rude phone interactions during emergency calls.
Google rating: 4.9 out of 5 from 238 reviews (97% five-star).
Reviews on this page: 238 Google reviews (159 with written comments, 4 with photos).
Owner responses: the business replied to 59% of reviews.
Most recent review: October 10, 2026.
Service: Plumber serving Dallas, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
238 reviews on Google
5★230
4★4
3★1
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
Jon Rydberg3 reviews
★★★★★
Cleaned shower pipes, unclogged shower drain. They were professional and efficient in their work. David was a pro.
Price assessment: Reasonable price
Price: $1–200
Services: Shower repair
Response from the owner · a week ago
Thank you, Jon, for your great review! We're glad David provided professional and efficient service getting your shower drain flowing again. We appreciate you trusting Tide Turners Plumbing™ and look forward to serving you again! :)
Tide Turners was great, they did an awesome job in a short amount of time!
Response from the owner · 3 weeks ago
Hi Richard! I wanted to personally thank you for choosing Tide Turners Plumbing™. We truly appreciate your business and are here anytime you need us. You have a lovely home, and it was a pleasure being able to help. Thank you again for trusting our team!
— Jason
Tide Turners Plumbing™
Here to Set Things Right.™
Hi! It was such a pleasure having the opportunity to come out to your home and service your plumbing system. Thank you for trusting Tide Turners Plumbing™!
David & Robert were great, appreciate their help! Used them on reverse osmosis set up.
Response from the owner · 3 weeks ago
A reverse osmosis system is one of the best ways to get cleaner, better-tasting water right from your kitchen sink! 💧 Great for drinking, tea, pasta, cooking, and more. Plus, filtered water can help reduce mineral buildup on dishes and fixtures.
Thank you for trusting Tide Turners Plumbing™ and allowing us to install your new system. We truly appreciate the opportunity to serve you!
Knowledgeable about an exterior leak and quick to repair.
Price assessment: Reasonable price
Price: $2,000+
Services: Plumbing pipe repair, Faucet repair
Response from the owner · 3 weeks ago
Hi Jaynelle! I’m so thankful our team was able to locate your plumbing leak, provide you with repair options, and fix the source of the problem. Hopefully, we Turned the Tide for you! 🌊 Thank you for trusting Tide Turners Plumbing™!
Excellent service! They were quick to respond, attentive, and professional throughout the entire process. They identified the problem right away and got it fixed in no time. I really appreciated the fast, efficient service and attention to detail. Highly recommend!
Thank you for calling Tide Turners Plumbing™, Ashley! We really appreciate you trusting us with your home’s plumbing. We’re glad our team was able to quickly identify the problem and get everything taken care of. Thank you for the great review and recommendation. We’re always here when you need us!
Tide Turners were extremely prompt & professional each time. They had updated gear and were great in helping identify and explain the problem that neeeded to be addressed. As great as they were, i'm hoping they did such a good job that i never have to see them again.
Hi Anton, thank you for choosing Tide Turners Plumbing™ and trusting us to work on your home’s sewer and drain system. We know plumbing problems can be unexpected, and we completely understand hoping you never have to see us again! But if you ever do have another plumbing issue, we’ll be here to help. Thank you again for the great review!
Alex showed up quickly and diagnosed our problem on the spot. He was fast, professional, and offered fair pricing with payment options. Would definitely recommend.
Response from the owner · 2 months ago
Constantine, thank you so much for your feedback! We strive to provide fast, reliable service whenever you need a plumber at your home in Dallas. We were glad we could get out quickly, get to work, and install your new water service line.
Hot, rain, sleet, or snow—you can always count on Tide Turners Plumbing™. We’ll be here when you need us, Here to Set Things Right™!
Alex from Tide Turners replaced a cracked pipe we had. Would use tide turners again.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you, Jeremy! We really appreciate you taking the time to leave us a review. We’re glad Alex was able to get the cracked pipe taken care of for you. Thank you for trusting Tide Turners Plumbing™—we’ll be here whenever you need us again!
