Our verdict: mixed — #50 of 67 HVAC contractors, better than 25%. Customers single out its track record and satisfaction; accountability is where it trails.
👍 Strengths
Track record — better than 51% of peers
Satisfaction — better than 44% of peers
👎 Watch-outs
Reliability — 35th percentile
Momentum — 34th percentile
Accountability — 16th percentile
Need a specific job done? See what customers paid and said about it here.
40 customers reviewed a a/c system repair job here and rated it 5.00★. Most paid $800–900 (category typical: $209–$880). For this job it ranks #27 of 57 HVAC contractors we track.
All 40 Google reviews tagged “A/C system repair” · showing 20
Miriam8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
David came out to fix our unit that kept disconnecting to the thermostat. He took his time and also made sure to explain the issue to me. I was very impressed with him.
HVAC system repairA/C system repairThermostat repair
Yerachmiel8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Contacted Elite Air at 8 a.m and they had their techs at the house by 11:30 They were friendly, knowledgeable and solved the issue right away and cleaned up after themselves. Would strongly recommend Elite Air.
A/C system repairService not listed+ Professionalism+ Value
Peter10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Excellent! Prompt, reasonable, effective.
All of the above. David was great.
Paid $800–900Reasonable priceA/C system repair+ Quality+ Professionalism
Chris9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I've been using their annual service plan for a couple years now. Abe was great today. Found a small leak that will save me on my gas bill. I highly recommend Tiger Air. Great service, reliable, and reasonably priced.
HVAC system repairA/C system repair+ Value
Mark4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Very professional, on time, thorough, thank you!
Reasonable priceHVAC system repairA/C system repair
Shira7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Eli of Elite Air came to repair my heating unit. He quickly diagnosed a blown transformer and installed another fuse to prevent it from recurring. I highly recommend their services!
A/C system repair+ Responsiveness+ Professionalism+ Value
Yaakov11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Moshe is a great technician. Looking out for our best interest. Super reliable and patient to diagnose the problem. Very professional. Highly recommended. I have tremendous confidence in Tiger Air!!
Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
dallasmohelLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
The servicemen at Tiger Air are the best anywhere! 👌
HVAC system repairA/C system maintenanceCleaning
SarahLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Tiger Air has been amazing! We've been using them for the last 3 years and they have been excellent, honest, professional, knowledgeable, and they come super quick! Highly recommend!
HVAC system maintenanceA/C system maintenanceA/C system repair
LynnLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Once again, Tiger Air went above and beyond. Over the weekend, we saw a leak on our ceiling. It turns out it was an issue with the air conditioner. Tiger Air tech was communicative and pleasant and fixed the problem completely. My bill was very reasonable considering all the work involved.
A/C system repair+ Responsiveness+ Punctuality+ Quality
ReubenLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Tiger Air is an amazing service! Called them up for annual AC servicing and did a fantastic job.
Specifically our Tech Byron was incredibly nice, knowledgeable and very thorough! I would highly recommend him personally.
A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Carlos2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We had our little ‘98 a/c unit give up on blowing cool air yesterday — so I decided to call up one of the best reviewed companies I could find after a quick google search. Needless to say, I made the best choice I could’ve made.
We know it’s important to replace/update our system considering its age, but since…
A/C system maintenanceInstallationA/C system repair+ Responsiveness+ Punctuality+ Quality
mark2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
On time
HVAC system repairA/C system repairRepair HVAC+ Professionalism
Derik5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Great communication skills, on time, good diagnostic skills, pleasure to work with.
A/C system repair
RabbiLocal Guide · 57 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
As always the team at Tiger Air is the only company we trust!
A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Carol3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Amazing company and technicians!! I called in an emergency and they had a tech out to my house within hours! He did a great job of taking me through the issues step by step and was able to fix my AC unit within 30 minutes! I will be calling them for future needs for sure!!!
A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Yerachmiel8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
After calling Tiger Air, someone arrived within the hour! They were able to locate the problem quickly, fix it quickly, and help prevent it from occurring again. They also advised me on how to clean out the compressor to help our unit last longer. Very cordial and polite service. Highly recommend!
A/C system repair+ Punctuality+ Quality+ Professionalism
DavidLocal Guide · 258 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Super nice and fast!!! Timely and knowledgeable help!!!
A/C system repair
Yudi3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Excellent service! They were responsive and solved my issues on their first visit!
A/C system repair+ Punctuality+ Quality+ Professionalism
JayLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Not afraid to do a much cheaper repair rather than an expensive replace that all the BigCo HVAC companies insist on doing. Everything to them is replace, not repair. With the two other companies I called, I was dealing with a farmed out call center that had no knowledge of how an HVAC system works, and did not…
Yes by most measures: 5.0★ from 502 Google reviews and an Experts Score of 39/100 (grade D), #50 of 67 HVAC contractors we track. 1.5% of reviews in the last two years were 1–2★ (category average 2%).
How much does Tiger Air and Heating charge?
Customers reported a typical bill of $305 (middle half $135–$556), 5% below the HVAC contractors median of $322.
What do customers hire Tiger Air and Heating for?
Mostly HVAC system repair (61), HVAC system maintenance (56), a/c system repair (40), a/c system maintenance (38).
Does the owner respond to complaints?
The owner replied to 29% of 1–3★ reviews (category: 63%).
