Analyzing 5,563,8795.6M ReviewsFor 15,12315.1K Experts

Experts Reviews · Company report
Tiger Air and Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Tiger Air and Heating

Dallas, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 502 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Tiger Air and Heating is better than 44% of HVAC contractors.C
44
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Tiger Air and Heating is better than 35% of HVAC contractors.D
35
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Tiger Air and Heating is better than 37% of HVAC contractors.D
37
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Tiger Air and Heating is better than 36% of HVAC contractors.D
36
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Tiger Air and Heating is better than 34% of HVAC contractors.D
34
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Tiger Air and Heating is better than 51% of HVAC contractors.C
51
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Tiger Air and Heating is better than 16% of HVAC contractors.F
16

Reviews for your job

Customers hired Tiger Air and Heating for 8 kinds of job.

Tiger Air and Heating for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 40

All 10 Google reviews tagged “Thermostat repair”

Miriam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

David came out to fix our unit that kept disconnecting to the thermostat. He took his time and also made sure to explain the issue to me. I was very impressed with him.

HVAC system repairA/C system repairThermostat repair
ChaimLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My thermostat stopped working, which can be a big issue in June in Texas! Elite arrived rapidly and fixed the problem without issue. Very professional, I'd definitely recommend!

Thermostat repair+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tiger Air has been amazing! We've been using them for the last 3 years and they have been excellent, honest, professional, knowledgeable, and they come super quick! Highly recommend!

HVAC system maintenanceA/C system maintenanceA/C system repair
Dilip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Tiger Air Heating for doing awesome job every time. We highly recommend this company for new and current residential and commercial HVAC and Plumbing help. They will show up in any weather conditions and you can count on them.

Customer photo from Dilip's review
Ductless heating & A/C servicesHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
JosephLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing job! The techs were professional and efficient, highly recommend!

Install thermostatThermostat repair+ Responsiveness+ Punctuality+ Quality
Randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you for your help!

A/C system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Professionalism
Danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Elite Air does excellent work, we highly recommend him!

HVAC duct & vent repairRepair HVACThermostat repair+ Responsiveness+ Punctuality+ Quality
Danny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Thermostat repair+ Quality+ Professionalism+ Value
Dilip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Rima1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system repairThermostat repair+ Responsiveness+ Punctuality+ Professionalism

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair61$192–$955
HVAC system maintenance56$37–$292
A/C system repair40$209–$880
A/C system maintenance38$54–$441
Repair HVAC18$236–$840
Heating system repair12$228–$1.6k
Heating system maintenance12$54–$292
Install AC11$1.5k–$3.2k

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