Customers frequently cite punctuality, clear communication, and reasonable pricing as key positives, noting that technicians often arrive on time and explain repairs thoroughly. However, lower-rated reviews highlight concerns regarding diagnostic accuracy and warranty policies, with some customers reporting that issues recurred shortly after service or that they were charged for incomplete repairs. The company maintains a 4.8 rating from 407 reviews and replies to seventy percent of feedback.
Google rating: 4.8 out of 5 from 407 reviews (93% five-star).
Reviews on this page: 407 Google reviews (361 with written comments).
Owner responses: the business replied to 70% of reviews.
Most recent review: October 13, 2026.
Service: Dishwasher Repair Service serving Chicago, Illinois.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.8
★★★★★
407 reviews on Google
5★380
4★11
3★1
2★5
1★10
Reviews from Google, shown as published (original wording, unedited).
DM
Darah Merk2 reviews
★★★★★
They came right away!! Fixed problem with dishwasher. No issues!!! Thank you!
Price assessment: Reasonable price
Price: $300–350
Services: Dishwasher repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thanks for the review Darah! You can always expect us Tiger-fast and done right the first time. 🐯
Alex from Tiger Appliance is completely wonderful, polite, friendly, knowledgeable, and explained the issue clearly. The fix resolved the problem. They did a great clean up. It was a completely positive experience! I would call them again!
Price assessment: Reasonable price
Price: $300–350
Services: Washing machine repair
Response from the owner · 11 months ago
Glad we’ve earned your repeat business Lisa. We strive to do awesome work every single time.
My washing machine wouldn't spin or drain. Tiger dispatched a repairman (Alberto) for same-day service. Alberto was professional, courteous, and proficient. He solved the issue.
THANK YOU ALEX!
This was the serviceman that came to my building. After looking at everything and checking out a few more, he gave me an honest assessment of everything that needed to be done in order to get my dryer back to maximum efficiency.
I will follow his instructions and will tackle everything soon.
Price assessment: Reasonable price
Price: $100–150
Services: Dryer repair
Repair wait time: 0–1 hr
Response from the owner · a month ago
Thanks for the roaring review Cecil. Alex is great! Good luck with the new dryer vent project.
Our tech was super friendly and speedy with our oven repair. After the job he was kind enough to check out my ice machine that’s been giving me trouble and gave some pointers on how to get it going again. I will definitely be using these guys again in the future.
We were so concerned about our dryer because we would have hated to have to replace and send it to a landfill and Alex was so incredibly knowledgeable and efficient. They were able to repair at a more than fair cost. No worries on replacement, the landfill growing, and we will definitely be using their services regularly.
Price assessment: Great price
Price: $400–450
Services: Washer/dryer repair
Repair wait time: 1–2 hr
Response from the owner · a month ago
Glad to become your neighborhood go-to pros Ed. Thanks for the fantastic review.
“I had been having an issue with my refrigerator for a long time. A technician came out and fixed it within just a few minutes. I’m very satisfied with the excellent service from Tiger!
Price assessment: Reasonable price
Price: $100–150
Services: Refrigerator/freezer repair
Response from the owner · 2 months ago
Gracias Vilma! Excellent service is the Tiger way.