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Tiger's Landscape & Construction

Landscape designer · University Place, WA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%83+12.6Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 22 retaining wall contractorsPosition by Experts Score among all companies we track in this category. · better than 48%
5.0 ★★★★★ 24 Google reviews · 20 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
Sep 2026latest review

Tiger's Landscape & Construction at a glance

Customers describe services including irrigation repair, winterization, paving, and full yard redesigns. Recurring themes highlight punctual arrival, clear communication, and reasonable pricing compared to other bids. Reviewers note the team cleans up equipment and addresses issues promptly. No low-star reviews are present in the provided excerpts to indicate common criticisms.

  • Google rating: 5.0 out of 5 from 24 reviews (100% five-star).
  • Reviews on this page: 24 Google reviews (22 with written comments, 3 with photos).
  • Owner responses: the business replied to 21% of reviews.
  • Most recent review: September 16, 2026.
  • Service: Retaining Wall Contractor serving University Place, Washington.

Data from Google, last updated October 27, 2026.

Score profile vs other retaining wall contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction97Reliability94Craft & service–Value83Momentum100Replies to reviews–Satisfaction: 97 (median 96)Reliability: 94 (median 94)Value: 83 (median 99)Momentum: 100 (median 100)
This companyRetaining Wall Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger's Landscape & Construction: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger's Landscape & Construction: 94/100 on this factor. Category median: 94.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger's Landscape & Construction: 83/100 on this factor. Category median: 99.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger's Landscape & Construction: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–

Bar = this company · dark tick = category median.

Star ratings

24 Google reviews we collected

  • 5 stars24100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 22 written reviews

  • Praise6197%
  • Complaints23%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1117%
  • Staff & attitude1117%
  • Speed & response1016%
  • Would recommend1016%
  • Communication813%
  • Price & value711%
  • Honesty & trust610%

What customers talk about

We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If something was slightly wrong they jumped right on it and fixed it.”
  • “Hard working, kind, down to earth and accommodating.”
  • “Communication was clear, timelines were respected, and any questions we had were addressed promptly.”
  • “…communicative, and truly invested in delivering quality work, I would absolutely recommend Tiger Landscape and Construction.…”
  • “We never felt rushed or brushed off — he listened carefully and offered thoughtful suggestions that improved the final result without pushing us in di…”
  • “It’s so much better than I imagined and they were affordable up front and honest!”
  • “We are impressed with their professionalism, integrity, and efficiency.”

People customers mention

  • Jim 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Miranda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Can’t recommend them enough. Hard working, kind, down to earth and accommodating. Irrigation repair, beautiful yard design, and paving is perfect.

Great price
CLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We are thankful for people like Jim, Zach, & Joseph. Jim assessed our yard and made a plan, then all of them worked hard everyday to give us a new sprinkler system for our front, side, and back yards. If something was slightly wrong they jumped right on it and fixed it. After they were finished they cleaned up all…

Customer photo from C's reviewCustomer photo from C's reviewCustomer photo from C's reviewCustomer photo from C's review
Reasonable price
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I had a sprinkler system installed by some other people and less than a year later had a nasty leak in my sprinkler system. Tiger fixed quickly and well, showing me where old parts were used by the last guys! His repair has been great. No problems now for a long time! I also had them winterize and unwinterize my…

Customer photo from Mary's reviewCustomer photo from Mary's review
Candy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jim & his crew did a fabulous job on our landscape! Replaced grass with artificial turf in our front yard & replaced grass with a rock garden & pathway in the backyard. He knows his craft. I highly recommend them!!

RyanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Called them for a winterization. They worked with my schedule and got me taken care of. They walked me through the entire process. Very helpful team. Plus, the price can't be beaten. Recommended!

Abbe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Working with Jim and his Tiger landscaping crew has been a wonderful experience— from collaborating on ideas/design to execution in a way that quickly transformed our side yard into a beautiful and functional outdoor space. Jim is a great communicator; very reliable and professional. Our gorgeous yard (new flagstone…

Customer photo from Abbe's reviewCustomer photo from Abbe's review

Photos

Customer reviews

5.0 ★★★★★ 24 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Miranda Faulkner2 reviewsTotal number of Google reviews Miranda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Can’t recommend them enough. Hard working, kind, down to earth and accommodating. Irrigation repair, beautiful yard design, and paving is perfect.

  • Price assessment: Great price
C HLocal Guide · 60 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are thankful for people like Jim, Zach, & Joseph. Jim assessed our yard and made a plan, then all of them worked hard everyday to give us a new sprinkler system for our front, side, and back yards. If something was slightly wrong they jumped right on it and fixed it. After they were finished they cleaned up all the yard and their equipment. We are impressed with their professionalism, integrity, and efficiency. Update: we had Jim, Zach, and Joseph back to improve our side yard. It was quite ugly and we could not control the weeds. In parts we selected, they dug out lots of dirt, put down contractors’ fabric, and then covered it all with black rock. The difference is amazing.

  • Price assessment: Reasonable price
Chelsey Becker5 reviewsTotal number of Google reviews Chelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Tiger Landscape and Construction, owned by Jim, was a great experience from start to finish. Jim was attentive in a way that really stood out. From our first conversation, he took the time to understand what mattered most to us and consistently checked in to make sure the project stayed aligned with our priorities. We never felt rushed or brushed off — he listened carefully and offered thoughtful suggestions that improved the final result without pushing us in directions we didn’t want to go. He was also incredibly reliable. When he said he would be there, he was there. Communication was clear, timelines were respected, and any questions we had were addressed promptly. That kind of consistency made the whole process feel smooth and low-stress. What impressed us most was how thoughtful he was throughout the project. It wasn’t just about getting the job done — it was about getting it done right and making sure we were happy with every detail. If you’re looking for someone dependable, communicative, and truly invested in delivering quality work, I would absolutely recommend Tiger Landscape and Construction.

Response from the owner · 7 months ago

Hi! Thank you for your kind words! We are thrilled you decided to work with us we appreciate you!

Mary Platt7 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a sprinkler system installed by some other people and less than a year later had a nasty leak in my sprinkler system. Tiger fixed quickly and well, showing me where old parts were used by the last guys! His repair has been great. No problems now for a long time! I also had them winterize and unwinterize my sprinklers this last season and I was super happy with the work. Once I get my ideas sorted out I will certainly be asking them to come update the layout of my sprinkler system. So friendly and kind. Definitely recommend! Over one year later still holding strong!

Candy Eilertson10 reviewsTotal number of Google reviews Candy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim & his crew did a fabulous job on our landscape! Replaced grass with artificial turf in our front yard & replaced grass with a rock garden & pathway in the backyard. He knows his craft. I highly recommend them!!

Ryan LaMarLocal Guide · 25 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called them for a winterization. They worked with my schedule and got me taken care of. They walked me through the entire process. Very helpful team. Plus, the price can't be beaten. Recommended!

Abbe Salk5 reviewsTotal number of Google reviews Abbe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Jim and his Tiger landscaping crew has been a wonderful experience— from collaborating on ideas/design to execution in a way that quickly transformed our side yard into a beautiful and functional outdoor space. Jim is a great communicator; very reliable and professional. Our gorgeous yard (new flagstone path, stone patio, sod and ground cover planting, irrigation) were completed all within the quoted timeframe and amount. We highly recommend Jim/Tiger Landscaping, and would work with him again.

Christine O'Connell5 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service and attention to detail. Final result was fabulous and better than we envisioned!

Olalla Bible Church2 reviewsTotal number of Google reviews Olalla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are fantastic. They were very competitive in their bid and stayed tight to it. They did exactly what we needed and offered suggestions to improve the design and save money. They work fast and hard and make beautiful creations in their landscaping. We also had some drainage issues and they designed a very good and efficient system to make sure the water flowed to where it was supposed to go.

Wendy Bone9 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work, very professional and knowledgeable. They went the extra mile in repairing my irrigation system!

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Business details