Google reviewers rate Tile Masters KC 4.9 out of 5 based on 94 reviews, with the owner replying to 52% of them. Customers frequently praise the company's professionalism, punctuality, responsive communication, and fair pricing for services like kitchen backsplashes, bathroom remodels, and floor installations. Positive feedback highlights the quality of work and the clean job sites. However, a few low-star reviews criticize specific projects for poor sealing and finishing, while others mention high labor costs and limited tile selection options.
Google rating: 4.9 out of 5 from 94 reviews (96% five-star).
Reviews on this page: 94 Google reviews (81 with written comments, 1 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: September 5, 2023.
Service: Tile Contractor serving Kansas City, Missouri.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
94 reviews on Google
5★90
4★1
3★0
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
YC
Yung ChuckLocal Guide · 13 reviews
★★★★★
Doug your a great man . But your crew did a horrible job on our house so I'm going to just say what Stuart my father is scared to tell you. You guys did a terrible job. Nothing sealed. Windows ain't sealed properly. Sliding glass door isn't sealed . Didn't even paint the new trim . And we did this as a favor for you. You robbed my father and you know it . Sincerely Charles J Morris. Ill post all this terrible work and expose you if this is how you do business. Stop using people to make hype videos . Your work is trash these are all bogus friends of the business reviews. Y'all no the drill .
I was quoted $30k+ for 2,000 sq ft just for labor and I've already removed the previous tile. Make them give you are price per square feet over the phone before they arrive, so they don't give you a bid (ballpark) based on your home.
Tile Masters was great to work with. Both Alex and Louis were responsive, professional, and produced quality work. We used them to replace fireplace tiling. End result turned out beautifully! Would use again and highly recommend.
Fantastic work. Redid my entire kitchen backsplash in 3 days. No mess leftover. Pricing was very fair and everybody was very professional. Would recommend to anybody.
Alex Rex was very easy to work with and very attentive to our needs for this project also he was very accommodating when we needed to make a change in scheduling....the tile installer for our project Gustavo was very professional and did an absolutely beautiful job with the installation!!!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
I had a great experience hiring Tile Masters for my shower/tub remodel. The staff was helpful in assisting me with tile and grout selection, efficient in scheduling the project, and skilled in executing the work. The crew was professional and left my house clean each day. I really appreciated how Tile Masters stands behind their work. The crew missed one small step in their process during the initial installation. Someone from the company came back to my house and fixed it immediately. This is a good honest company and I'm glad I got to work with them. I now have a beautiful master bath I actually enjoy using!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Plumbing fixture installation, Tile work replacement
Very easy to work with and responsive to all communications. They quickly scheduled our tile installation. Everyone was very professional and the job was done quickly and with quality work.
Tile Masters was very professional and detailed when installing our job. I was given helpful advice when choosing tile for the space. They explained the differences in tile,?prices, care, and type of pattern that would look best in the desired area. I would recommend them to anyone. We are extremely pleased with the look!
