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Tino's Tree Service

Tree service · Shelbyville, KY

4.8 ★★★★★ 94 Google reviews · 24 photos
95%five-star reviews
98%reviews answered by the owner
Oct 2026latest review

Tino's Tree Service at a glance

Customers frequently cite professional conduct, efficient cleanup, and reasonable pricing for tree removal and storm damage services. Many reviewers highlight quick response times for emergency calls and same-day estimates. However, a recurring criticism involves missed appointments without prior notice, leading to dissatisfaction with communication and reliability.

  • Google rating: 4.8 out of 5 from 94 reviews (95% five-star).
  • Reviews on this page: 94 Google reviews (92 with written comments, 21 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 10, 2026.
  • Service: Tree Planting Service serving Shelbyville, Kentucky.

Data from Google, last updated November 12, 2026.

Star ratings

94 Google reviews we collected

  • 5 stars8995%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star44%

Praise vs complaints

Phrases our text analysis found in 92 written reviews

  • Praise24898%
  • Complaints52%

Topic share

How often each topic comes up in the written reviews

  • Speed & response5421%
  • Price & value5120%
  • Would recommend4919%
  • Staff & attitude4618%
  • Quality & results3413%
  • Communication125%
  • Honesty & trust73%

What customers talk about

We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They came promptly the next morning to remove the tree and grind the stump.”
  • “They are very reasonably priced and overall customer service was excellent!”
  • “I will use Tino’s for any future tree service needed and I highly recommend them.”
  • “Very professional from the estimate thru the actual services.”
  • “Professional, good price, and got the job done very efficiently and cleaned up really well.”
  • “Staff were courteous and answered all my questions during a difficult time.”
  • “…he things that stuck out to me with Tino’s is that the team seemed to genuinely enjoy each other’s company and worked really well together.…”

People customers mention

  • Pedro 6 reviews
  • Tinos 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 94 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Philip Golden6 reviewsTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super professional. Did a great/safe job on removing some dead branches on a large tree in our backyard. Quick and efficient work. Would recommend!

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
SIMONE FITZ-GIBBONLocal Guide · 35 reviewsTotal number of Google reviews SIMONE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Call to say they would be over in about an hour or two. NO SHOW, NO CALL!

Response from the owner · a month ago

We sincerely apologize for this, it is completely unacceptable and not the experience we want for our customers. Please reach out to us directly so we can make this right!

larry holtLocal Guide · 23 reviewsTotal number of Google reviews larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quality of work and price acceptable. Do not pay cash and expect a receipt. Someone is not paying taxes. Asked for it at the time of payment. He (Pedro) said he would email it. I’ve emailed him twice and “crickets “.

mark thompson13 reviewsTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a little trouble getting something in writing but finally did. The work they did was excellent. Would definitely recommend

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
Response from the owner · a month ago

Thank you for the feedback, Mark. We’re glad to hear the work met your expectations, and we appreciate you bringing up the paperwork issue as well. Your recommendation means a lot to us.

Timothy Welker1 reviewTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional from the estimate thru the actual services. I will use Tino’s for any future tree service needed and I highly recommend them.

  • Price assessment: Reasonable price
  • Services: Tree stump grinding, Tree removal
Response from the owner · a month ago

Thank you for the thoughtful review, Timothy. We’re happy to hear everything went smoothly from start to finish, and we truly appreciate your recommendation and trust in us for future tree service needs.

Ruth Dorsey1 reviewTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and did exactly what I wanted 👏

Response from the owner · 2 months ago

Thank you for the great feedback! We’re glad to hear everything was handled professionally and exactly how you wanted.

Sherri SampsonLocal Guide · 17 reviewsTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My mom's tree split in half during a recent storm. Tino's was working nearby, and we asked for an estimate. The crew showed up the same day and went to work. The crew worked hard to get tree down and then cleaned up. Fair price. Excellent experience. Highly recommend Tino's Tree Service.

Response from the owner · 2 months ago

Thank you for the kind review. We’re glad our team could help quickly, get the tree taken down safely, and leave everything clean. We appreciate your recommendation and support.

Bobbi Richardson2 reviewsTotal number of Google reviews Bobbi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an emergency with part of our tree falling on the house. He came out on a Sunday and gave us an estimate. Tuesday they showed up bright and early and by 10:30 am the entire tree was gone. They were so awesome! I would highly recommend using them! Even left me some mementos upon request.

Response from the owner · 2 months ago

Thank you for sharing this wonderful feedback. We’re glad we could respond quickly in an emergency and get the job done so efficiently. We appreciate your recommendation and are happy you were pleased with everything, including the keepsakes.

Todd Dedas3 reviewsTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tinos Tree service provided excellent response time to the recent storm damage. Came on a Sunday evening to remove limbs that were on a vehicle and cleared a path to the front door. They came promptly the next morning to remove the tree and grind the stump. Staff were courteous and answered all my questions during a difficult time. They are very reasonably priced and overall customer service was excellent!!

  • Price assessment: Reasonable price
  • Services: Tree stump grinding, Tree removal
Response from the owner · 2 months ago

Thank you, Todd. We’re glad we could respond quickly and help out during such a tough time. We appreciate your kind words about our team, pricing, and service.

xXBenderXxLocal Guide · 60 reviewsTotal number of Google reviews xXBenderXx has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Owner corrected a problem with the service, thank you for correcting the service.

  • Price assessment: Overpriced
  • Services: Tree stump removal, Tree removal
Response from the owner · 2 months ago

Thank you for giving us the opportunity to address the issue. We’re glad we were able to correct the problem, and we appreciate your understanding.

Tino's Tree Service on Google Maps →

Business details