iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%94+14.3Craft & service penalty82−1.8Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 67 lawn care servicesiPosition by Experts Score among all companies we track in this category. · better than 61%
4.9★★★★★106 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers highlight efficient landscaping, lawn maintenance, and cleanup services, praising punctual arrivals, thorough work, and reasonable pricing. Positive feedback frequently mentions clear communication, advance text notifications, and responsive scheduling for both routine care and emergency repairs. The owner replies to seventy percent of reviews, maintaining a 4.9 rating from 106 customers. One isolated criticism noted an incomplete job with a lack of communication, though this stands out against the generally positive sentiment regarding reliability and professionalism.
Google rating: 4.9 out of 5 from 106 reviews (98% five-star).
Reviews on this page: 106 Google reviews (92 with written comments, 7 with photos).
Owner responses: the business replied to 70% of reviews.
Most recent review: November 2, 2026.
Service: Lawn Care Service serving Memphis, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other lawn care services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
Tio's Lawn Service LLCLawn Care Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tio's Lawn Service LLC: 96/100 on this factor. Category median: 92.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tio's Lawn Service LLC: 96/100 on this factor. Category median: 91.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tio's Lawn Service LLC: 82/100 on this factor. Category median: 98.A
82
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tio's Lawn Service LLC: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tio's Lawn Service LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.
Star ratings
106 Google reviews we collected
4.9of 5
5 stars10498%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
97%praise
Praise15097%
Complaints53%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price956%
Reasonable744%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4026%
Speed & response3825%
Staff & attitude2415%
Price & value1812%
Would recommend1812%
Honesty & trust106%
Communication75%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I am very satisfied with the excellent job of clean up sodium g of my back yard.”
“My grass was terrible tall because my former lawn man quit with no notice.”
“He and his team worked efficiently and meticulously to make my yard perfect.”
“From the start, Carlos was knowledgable, kind and professional.”
“at a price of course but it was a reasonable price!”
“I recommend to anyone needing quality work at a reasonable price.”
“Carlos at Tio Lawn Service is a high integrity individual.”
“Communication of visit was very prompt, associate arrived on-time and did a phenomenal job on the project.”
People customers mention
Carlos5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Mark7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wish I could give Carlos and his crew 10 stars. From the start, Carlos was knowledgable, kind and professional. He did a big landscaping job on my house and it turned out perfectly. He and his team worked efficiently and meticulously to make my yard perfect. Will definitely be reaching out to him for all of my landscaping and lawn care needs!
Donna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am very satisfied with the excellent job of clean up sodium g of my back yard. I highly reccomend.
Great price
Erica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Absolutely the best.Very Professional and the work was amazing.Will definitely be using them for future projects
K2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Communication of visit was very prompt, associate arrived on-time and did a phenomenal job on the project. My property has never looked better.
Great price
EricaLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Tio's did a great job with yard, tree and gutter clean up at our new home. We'd previously used their biweekly yard services at our last home and will continue using their services.
KaTrina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very well pleased with the work these guys did on my lawn.. it was how I asked, cleaned up and even things I didn’t include was done.. at a price of course but it was a reasonable price!!
Wish I could give Carlos and his crew 10 stars. From the start, Carlos was knowledgable, kind and professional. He did a big landscaping job on my house and it turned out perfectly. He and his team worked efficiently and meticulously to make my yard perfect. Will definitely be reaching out to him for all of my landscaping and lawn care needs!
Response from the owner · a week ago
Hi Mark! What a wonderful review to read. I'm really happy your big landscaping project turned out so well. It was truly a pleasure making your yard beautiful.
Donna Cobb2 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Michelle, thanks so much! We're glad you loved the work.
Erica Plybeah HemphillLocal Guide · 72 reviewsiTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Tio's did a great job with yard, tree and gutter clean up at our new home. We'd previously used their biweekly yard services at our last home and will continue using their services.
Response from the owner · 2 months ago
Hi Erica! It's wonderful to hear we could help with your new home's clean up. We truly appreciate your continued trust in our services!
Stussy Dollarz1 reviewiTotal number of Google reviews Stussy has written across all businesses on Google Maps, not just this one.
Very well pleased with the work these guys did on my lawn.. it was how I asked, cleaned up and even things I didn’t include was done.. at a price of course but it was a reasonable price!!
Response from the owner · 2 months ago
We're so glad you're pleased with the work on your lawn! We always aim to deliver great results at a fair price.
