Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Tire Kingdom 4.9 out of 5 based on 1368 reviews, with the owner responding to 75% of comments. Customers frequently praise the shop for quick service, friendly staff, reasonable pricing, and helpful assistance with tire rotations, patches, and battery replacements. However, lower-rated feedback highlights issues with improper tire mounting, over-inflation damage, and billing discrepancies regarding free service coupons, indicating occasional lapses in technical accuracy and policy enforcement.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,368 Google reviews we collected
Phrases our text analysis found in 1,076 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,076 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mr Rj was really helpful and the job was done really quick.”
“The person who served me was extremely arrogant and only wanted things done his way, as if the money and the car belonged to him.”
“Great service by both associates attending to my work at this location as well as the manager .”
“A couple days later my tire was still leaking air, so I went back and they couldn’t find the problem.”
“The service was also very far within an hour I was done.”
“I truly appreciate their service and highly recommend this place!”
“I paid for two patches and tipped, and they still missed a basic step, so I wouldn’t recommend this place based on my experience.”
“Efficient service, timely and at a reasonable cost without telling me I needed to do 1000 things I did not need to do.”
“It seems very expensive to me.”
“We really appreciate their honesty, kindness, and willingness to help us when we needed it.”
“Not very transparent stay far away!”
“He got my vehicle taken care of right away, explained everything clearly, and had me back on the road in no time with total peace of mind.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Tire Kingdom for 8 kinds of job. Pick one to see what they paid and said.
Excellent customer service. Attentive Staff. Very Professional. Reasonably priced.
Quickest service and handled professionally thanks to Charles and his super cool 😎 team . Thanks guys.
Had a Free tire rotation coupon. Was told at the store that it’s only for those who purchase tires there which is not true and got charged for it. Had to contact customer service for a refund. It was not much but I don’t appreciate when people take advantage of the customers
Great place, Rj was amazing best customer service i have seen in a while. Roosevelt is an amazing tech. Definitely gonna keep coming here for my services
Excellent service! I brought my car in today for an oil change and had a great experience. I want to give a special thanks to Roosevelt and Charles for their kindness, professionalism, and excellent customer service. They were very friendly and helpful throughout the entire process. I truly appreciate their service and highly recommend this place! 😊
De verdad me salvaron el día, iba camino al trabajo y se me metido un tornillo en el caucho, si no fuera por ellos no hubiera podido ir a trabajar, agradecido con ag y Julien, me salvaron el día
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 197 | — |
| Oil change | 65 | — |
| Wheel alignment | 32 | — |
| Brakes | 23 | — |
| Battery | 13 | — |
| General repairs | 8 | — |
| Steering & suspension repair | 7 | — |
| Air & cabin filter replacement | 5 | — |
4.9 ★★★★★ 1,368 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very Helpful and gave free diagnosis. Highly recommend.
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Mr Rj was really helpful and the job was done really quick. Great jobl
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Great service, quick and friendly
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Amazing
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Excellent customer service. Attentive Staff. Very Professional. Reasonably priced.
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Quickest service and handled professionally thanks to Charles and his super cool 😎 team . Thanks guys.
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Best place ever
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Had a Free tire rotation coupon. Was told at the store that it’s only for those who purchase tires there which is not true and got charged for it. Had to contact customer service for a refund. It was not much but I don’t appreciate when people take advantage of the customers
Thank you for sharing your experience, I Stark. I'm sorry to hear about the misunderstanding with the tire rotation coupon and the inconvenience it caused you. We would like to address this issue and ensure it doesn't happen again. Please reach out to us at 914-984-2500, Option #2, so we can assist you further. Consumer Solutions
Excellent service. Quick and friendly
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Great place, Rj was amazing best customer service i have seen in a while. Roosevelt is an amazing tech. Definitely gonna keep coming here for my services
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
