Google reviewers rate Titan Air Conditioning & Heating 4.9 out of 5 based on 283 reviews, with the owner responding to 53 percent of them. Customers frequently praise the company for punctuality, clear communication, fair pricing, and professional service during repairs and installations. However, some low-star reviews criticize the business for overcharging for parts, failing to properly diagnose issues, and engaging in aggressive upselling tactics during maintenance visits.
Google rating: 4.9 out of 5 from 283 reviews (95% five-star).
Reviews on this page: 283 Google reviews (209 with written comments, 5 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: October 23, 2026.
Service: Heat Pump Installation Service serving Winter Garden, Florida.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
283 reviews on Google
5★270
4★7
3★2
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
JT
Jan Tynes10 reviews
★★★★★
Drew and Ezra did a fantastic job job on our replacement of ductwork under our house. The were timely and efficient and honest. 5 star review for sure. I will definitely refer to others!
Response from the owner · 19 hours ago
Replacement of ductwork under your house was handled by Drew and Ezra, who were timely, efficient, and honest. We appreciate your five-star review and that you would recommend us to others. We will share your comments with Drew and Ezra so they know their approach was noticed.
Next day repair of critter damage on exterior was fast, extremely courteous and professional. Mini-split AC system was up and running immediately.
Positive: Quality, Professionalism, Value
Services: HVAC system repair
Response from the owner · a week ago
Storm damage repair was completed quickly and thoroughly. We appreciate you noting the speed and thoroughness of the repair and will share your feedback with the crew. We are glad we could get your system back in service after the storm. Your feedback helps our team improve response to storm related issues.
Tech Abreau was here on time and serviced the A/C unit and checked out everything outside and the thermostat settings inside and replaced the capacitor. He also gave me an estimate on cleaning the vents in the house. He was very nice and efficient while getting everything completed. Thank you very much.
Price assessment: Reasonable price
Price: $200–400
Services: A/C system maintenance, A/C system repair, Service not listed
Response from the owner · 2 days ago
Servicing your A/C unit, Tech Abreau arrived on time, checked the outdoor components and thermostat settings, and replaced the capacitor. He also provided an estimate for vent cleaning. We appreciate you noting his efficiency and courtesy. We will pass your comments along to Abreau and the team.
HVAC replacement. Provided a great price and a quick response. Installers were friendly and on time and communicated well.
Price assessment: Great price
Price: $2,000+
Response from the owner · 3 days ago
HVAC replacement, we appreciate you noting the quick response and great price. The installers being friendly, on time, and communicating well reflects the level of service we aim for, and we will share your comments with the crew so they know their approach worked. Thank you for leaving a review.
I won’t use anyone else for our HVAC needs. The Titan team really is amazing and professional!
Price assessment: Great price
Price: $400–600
Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, A/C system repair
Response from the owner · 2 weeks ago
For your HVAC needs, we appreciate you choosing Titan and noting our team was professional. Hearing you will not use anyone else is powerful feedback and we will pass it to the crew so they know their workmanship was noticed. We value your trust and will continue to support your HVAC needs.
Prompt, efficient service. Polite well trained technicians and fair pricing. I’ve been dealing with them for years and strongly recommend this company and it’s people.
Services: HVAC system repair
Response from the owner · 3 weeks ago
Prompt, efficient service and polite, well trained technicians, thank you, Ernest. We appreciate your years of loyalty and recommendation, and we’ll continue offering fair pricing and dependable service you can count on.
We appreciate you noting our techs’ professionalism and that you enjoyed the service. Your feedback helps us keep the crew focused on clear, professional work. Thanks for taking the time to share this.
I’m super impressed with the quality of service and the professionalism. I will definitely be using Titan again.
Price assessment: Reasonable price
Price: $400–600
Response from the owner · 3 weeks ago
Quality and professionalism stood out, Jennifer, thank you. We're glad our team delivered what you expected and appreciate you saying you'll use Titan again. Thanks for choosing us.
Wow, so responsive. I have worked with and contacted other HVAC companies. Titan was accommodating to my busy schedule. New system installed within 3 days. It would take me 3 days to get other companies to just look at the project.
