Debra Gleason4 reviews
Very professional was taken care of quickly
- Price assessment: Not sure
- Services: Service not listed
Review from Google · view on Google
TLC Animal Hospital
TLC Animal Hospital at a glance
Reviewers frequently praise the compassionate care, thorough examinations, and professional demeanor of the veterinary staff, noting that patients often receive detailed explanations and effective treatments for various conditions. The clinic handles a wide range of species and procedures, including emergency care and surgeries, though walk-in patients typically experience waits of up to two hours. A recurring criticism involves poor phone responsiveness, with multiple complaints about long hold times, unanswered calls, and reliance on an automated assistant for scheduling and cost inquiries.
- Google rating: 4.7 out of 5 from 1,364 reviews (86% five-star).
- Reviews on this page: 1,364 Google reviews (1,021 with written comments, 90 with photos).
- Owner responses: the business replied to 77% of reviews.
- Most recent review: October 25, 2026.
- Service: Veterinary Dentist serving El Paso, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★1,364 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Rosanne Allen7 reviews
I love TLC, Dr. Lara is the best. Staff are all nice, friendly and helpful, especially Letty and Megan.
- Price assessment: Reasonable price
- Services: Service not listed
Response from the owner · 3 months ago
Thank you so much for sharing your kind words, Rosanne. It’s wonderful to hear how much you appreciate Dr. Lara and the team, especially Letty. We truly appreciate your trust in TLC Animal Hospital!
Review from Google · view on Google
Andrew Lial4 reviews
Do not come here to get your pets cremated. Unless you don’t mind waiting a month to get them back.
Review from Google · view on Google
Ava Kishpaugh5 reviews
Brought my new (stray) kitten in for vaccines. Waited about 2 hours as a walk in which was to be expected. Dr Ramirez was great. Exam was done in the room then my pet was taken for bloodwork and vaccines.
- Price assessment: Great price
Response from the owner · a week ago
We appreciate you choosing TLC Animal Hospital for your kitten’s care. Thank you for your patience with the wait as a walk-in, and it’s wonderful to hear that the exam and treatment went smoothly. We’re glad Dr. Ramirez provided excellent care and that your pet received attentive service during the visit. Your feedback means a lot to our team.
Review from Google · view on Google
Sophia Jackson8 reviews
I absolutely love this clinic, I am so glad to have found it. Dr.Lara has been great with our pup, and I plan to bring my two cats in as well. I feel like all of staff has been super kind, and has answered any and all questions, and really put me and my husband at ease as new dog owners. An added bonus is the military discount on Tuesday!!! I would definitely recommend Dr.Lara and the clinic as a whole!
- Price assessment: Great price
Response from the owner · a week ago
It means a lot to know you felt welcomed and well-supported by our entire team. Thank you for trusting TLC Animal Hospital with your pup and for sharing these kind words. We're grateful you plan to bring your two cats in, and we appreciate you mentioning the military discount as well. Your feedback encourages us to keep providing the attentive care and reassurance that new pet owners need.
Review from Google · view on Google
Ruly DiazLocal Guide · 53 reviews
I felt well n love having my bunnies get check n knowing they were going to take care of them n all my questions were answered promptly I'm so satisfied with the service n treatment my bunnies got.
- Price assessment: Reasonable price
- Services: Exotic animals
Response from the owner · Edited 2 weeks ago
It is wonderful to hear your bunnies received such attentive care and that all of your questions were answered clearly. Thank you for trusting TLC Animal Hospital and for sharing your satisfaction with the service and treatment your pets received. We appreciate your kind words.
Review from Google · view on Google
David Gonzalez1 review
Great place they took very good care of my dog it only took about 12 hours for my dog to recover completely from the dental procedure.Veterinary is an excellent person and he loves Flautas from juaritos 🤭😁👌
- Price assessment: Reasonable price
- Services: Service not listed
Response from the owner · 2 weeks ago
It is wonderful to hear your dog recovered so quickly after the dental procedure. Our team is grateful for your trust, and we appreciate your kind words about the care you received at TLC Animal Hospital. Thank you for sharing this, David, and for bringing a bit of humor about the veterinarian's taste for Flautas!
Review from Google · view on Google
sreyno018 reviews
My female cockatiel was very sick with an egg binding infection and metal poisoning. I felt that she was on her last leg and was so distraught. The bird vet there and the staff was so understanding and really put my cockatiel Feathers first. They saved her life and only charged me for the fluids and were so positive. My Feathers is still with us today and she is going strong!!! Thank you so much! I trust all my parrots to TLC.. the title means what it says!!!
Response from the owner · a year ago
Thank you so much for the great review of TLC Animal Hospital! We are happy we could help with Feathers!
Review from Google · view on Google
Carmen Althoff3 reviews
My cat has a broken jaw, I had taking him to his regular vet but they ended referring us to TLC hospital. We will switch to the new vet hospital. They’re very professional and knowledgeable
Response from the owner · 2 weeks ago
Carmen, we appreciate you sharing your experience and your trust in us during such a difficult time for your cat. It means a lot to know you found our team at TLC Animal Hospital to be professional and knowledgeable. Thank you for choosing us to care for your pet.
Review from Google · view on Google
Olga Zubia3 reviews
I will highly recommend TLC to family and friends because they go beyond the norm to make the experience favorable.
- Price assessment: Overpriced
Response from the owner · 3 weeks ago
It means so much to us that you would recommend TLC Animal Hospital to your family and friends. We're grateful for your trust and glad to hear our team was able to make your experience a positive one. Thank you for sharing your feedback and allowing us to care for your pets.
Review from Google · view on Google
Business details
- Address: 1851 Lee Trevino Dr, El Paso, TX 79936
- Phone: (915) 592-6200
- Website: tlcvetelpaso.com
- Service area: El Paso, TX