Todd Nichols Studios | Todd Nichols Photography logo

Todd Nichols Studios | Todd Nichols Photography

Photographer · Meridian, ID

4.9 ★★★★★ 220 Google reviews · 24 photos
95%five-star reviews
79%reviews answered by the owner
Oct 2026latest review

Todd Nichols Studios | Todd Nichols Photography at a glance

Todd Nichols Studios holds a 4.9 out of 5 rating from 220 reviews, with the owner responding to 79 percent of feedback. Customers frequently praise the team for their patience, kindness, and ability to capture high-quality portraits of pets and families. However, several low-star reviews criticize the lack of upfront price transparency, noting that complimentary promotional sessions often lead to unexpected costs for fine art prints and digital files.

  • Google rating: 4.9 out of 5 from 220 reviews (95% five-star).
  • Reviews on this page: 220 Google reviews (218 with written comments, 37 with photos).
  • Owner responses: the business replied to 79% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Pet Photographer serving Meridian, Idaho.

Data from Google, last updated November 2, 2026.

Star ratings

220 Google reviews we collected

  • 5 stars21095%
  • 4 stars21%
  • 3 stars10%
  • 2 stars42%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 218 written reviews

  • Praise33297%
  • Complaints103%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11634%
  • Would recommend6920%
  • Quality & results6218%
  • Honesty & trust309%
  • Speed & response268%
  • Price & value216%
  • Communication185%

What customers talk about

We read 218 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were patient while I looked through the images, gave me their professional opinions, helped me think through what would work in our home, and gav…”
  • “I’ve seen their work and know how beautiful it is, and I recommend their customer service too!”
    “I cannot recommend Todd Nichols Photography highly enough.”
  • “I had such a great experience taking my little boy in for pictures.”
    “We received our box today and I looked over them and noticed the sloppy photoshop where you can still the lead used to pose our dog.”
  • “From the beginning, they were warm, accommodating and genuinely enjoyable to work with.”
  • “Since I traveled all the way from Salt Lake City they made sure I was able to see the photos and pick out my artwork on the same day as the photo session.”
  • “…fine art style photography and canvases and their price point seems fair for how well done of a job they did with the photos, and how high quality th…”
    “…hey were both nice but we had zero warning about how much the actual prices were, which were thousands for a handful.…”
  • “Instead, she thoughtfully answered my questions and explained their process.”

People customers mention

  • Julie 126 reviews
  • Nampa 4 reviews
  • Instagram 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 220 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tyler Elmore
Review from Google · view on Google
★★★★★

Todd and Julie are amazing to work with. They really made sure that Ava and I had the best experience and another great memory! They were beyond generous and invested in it all.

Response from the owner · a day ago

Tyler, thank you for this lovely note. We are so glad Ava and you felt supported and that the session gave you another meaningful memory. Your praise for our team’s generosity and commitment means a lot, and we look forward to the chance to work with you again.

Shelby Greene4 reviewsTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Todd and Julie were so warm and welcoming. They helped make my nervous dog feel at ease and took beautiful pictures of him.

  • Services: Pet photography
Response from the owner · 2 days ago

Shelby, we really appreciate your kind words. We're so glad Todd and Julie helped your dog relax and that you love the photos. It was a pleasure to capture these moments, and thank you for trusting us.

Lindsay Donahue1 reviewTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great experience!! Getting all 3 dogs to look at the camera was amazing! I’ll cherish these photos forever!

  • Price assessment: Reasonable price
  • Services: Pet photography
Response from the owner · 3 days ago

Lindsay, thank you for the wonderful feedback! We had a great time with your three pups and are so happy the photos will be keepsakes. It was a joy to capture them all looking at the camera, and we appreciate you trusting us with these memories.

Troy Haagenson5 reviewsTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Todd and Julie are some of the best people on the planet and their photography work is off-the-charts fantastic!

  • Services: Senior class photography
Response from the owner · 2 weeks ago

Thank you Troy! We always love working with you and your family! Thank you for trusting us with these precious milestones! ❤️ We love you guys! Love- Todd and Julie

Jennifer Haagenson2 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I loved how excited Todd got when he was capturing spectacular photos of my daughter for her senior portraits. Todd and Julie made her authentically feel like a beautiful queen! You can’t get better than these guys!!

Response from the owner · 2 weeks ago

Jennifer, thank you for the wonderful review. We're so happy Todd's excitement and Julie's supportive approach helped your daughter feel like a queen during her senior portraits. We appreciate you choosing us to capture this milestone and for sharing such enthusiastic praise.

Christine LamczykLocal Guide · 30 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I waited until I had gone through the experience before writing this review because I had some reservations along the way—and that context matters. We connected with Todd and Julie after they were looking for senior pets to photograph. We have two Shih Tzus, Stella and Fiona, and what began as an opportunity to capture them became a family session with my husband and me as well. From the beginning, they were warm, accommodating and genuinely enjoyable to work with. Todd is incredibly talented behind the camera, and Julie was right there paying attention to all the little details you don’t necessarily think about when you’re being photographed. After our session, but before my viewing/purchasing appointment, I started reading their online reviews. Several negative ones raised concerns about pricing, the purchasing process, digital images and feeling pressured during the reveal. I’ll be candid: I became skeptical. Enough so that I reached out to Julie with a list of questions. I wanted to understand the investment, how the digitals worked and my options before looking at photographs I knew I’d be emotionally attached to. I was very upfront about why I was asking. I told Julie I had read the reviews and that I do much better with transparency than surprises or high-pressure sales situations. She could easily have become defensive. She didn’t. Instead, she thoughtfully answered my questions and explained their process. We went back and forth until I understood the pricing and digital collection. By the viewing appointment, I understood that this is a portrait-art experience, not simply a traditional session where you pay a fee and automatically receive digital files. I’ll admit I still walked in a little guarded. That disappeared quickly. Todd and Julie were just as warm and gracious during the viewing. They were patient while I looked through the images, gave me their professional opinions, helped me think through what would work in our home, and gave me space to make my own decisions. It felt collaborative rather than transactional. I never felt hurried or pressured, and I genuinely appreciated their advice. The photographs were beautiful, particularly what Todd captured of Stella and Fiona. There is something different about seeing professionally created portraits of your little family versus pictures sitting in your phone. The appointment I had been most apprehensive about ended up being one of the loveliest parts of the experience. Prospective clients should understand that their finished artwork is an investment. This is not inexpensive photography, and there’s nothing wrong with saying that plainly. Ask questions, understand the options, and decide what has value to you. I’m glad I asked mine beforehand because I could focus on the photographs rather than wondering what was coming next. I work in HR, so I’m very familiar with reviews and how differently people can experience the same company or situation. A review reflects one person’s perspective at one point in time—it doesn’t necessarily tell the whole story. Ironically, I had to remind myself of that here. The negative reviews gave me legitimate questions, but I needed to have the experience myself before deciding what I thought. I’m very glad I did. I can only speak to our experience, and ours was excellent. I especially appreciate how gracious Julie was with my direct concerns. She knew I had read the negative reviews and was skeptical, yet she met me with patience and transparency. So, from someone who went from excited, to skeptical, to probably asking Julie more questions than she ever anticipated 😂, and ultimately right back to excited again—I’m genuinely glad I formed my own opinion. We now have beautiful digital images of our little family, and I can’t wait to see the finished artwork. I’m incredibly grateful to Todd and Julie for capturing Stella and Fiona and this chapter of our family so beautifully.

  • Services: Pet photography
Response from the owner · a month ago

Christine, it was a complete pleasure working with you and your family. We adore you all. Thank you for sharing such a thoughtful and detailed review. We appreciate you asking questions up front and are glad the clear answers helped you feel comfortable before the viewing! It was a joy to photograph Stella and Fiona and to collaborate on selections that suit your home! We excited to see how it looks! We are honored you chose us to capture this chapter of your family. With Love, Julie & Todd

Jenine Heistermann4 reviewsTotal number of Google reviews Jenine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t say enough wonderful things about my experience. Todd and Julie are truly exceptional, professional, kind, and so genuine in the way they connected with both me and my senior dog. From the moment we arrived, they made everything feel relaxed and easy, which meant so much. The photos are exceptional and I get to keep the memories of the best dog ever for a lifetime. Thank you both!!

  • Price assessment: Reasonable price
  • Services: Pet photography
Response from the owner · a month ago

Jenine we are so glad you will have your sweet babys artwork to rememebr her forever! You are both so precious to us. Thank you for the kind words! We cant wait to see you again! With Love- Julie & Todd

Breena Watkins5 reviewsTotal number of Google reviews Breena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got a complimentary photo shoot for my senior chi with a 300 plus credit, and I wasn't bothered by the refundable 100 deposit hold. I like supporting local businesses and the shoot was fun, and they were both nice but we had zero warning about how much the actual prices were, which were thousands for a handful. Me and my husband were both shocked, and weren't given much chance to talk about how we felt, we weren't offered digital photos only as well. We had to use our refundable 100 AND the 300+ credit for the one photo, which was the smallest and still cost OVER 100 dollars. Honestly, for how much we spend for our senior chi to live the best life with us, and how much they seemed to care, we're absolutely just stunned and honestly, heartbroken. It felt embarrassing, demeaning a bit for how much we were being taught on "art" and all their "packaged deals" for that day only. My little man has a limited time on this earth, not from just age, but physical abuse/neglect from previous owners. So I can't express enough for how me and my husband felt extremely heartbroken for how everything turned out with zero warning. Edit-I also want to state their payment plans were ridiculous still, thousands, I had reached out personal email talking to the owner and they were in a sense avoiding or in denial. My heart still hurts I still couldn't get more than one picture. If you can afford them, that's great, but for any pet parent they know how much their fur babies are, especially senior ones. I'll post my email when I can.

  • Services: Senior class photography
Response from the owner · 6 months ago

Hi Breena, Thank you so much for taking the time to share your honest feedback. We’re happy that you had fun at the session! We are genuinely sorry that the experience did not meet your expectations and truly empathize with how much your sweet senior puppy has been through in the past. To clarify, we did share the expected price range with you over the phone before you booked the session, and we want to be very clear that there is never any obligation to purchase. Our goal is always to create beautiful artwork that feels right for each family’s heart and budget. While our heirloom wall art pieces are an investment, we do offer artwork options at many different price points which include digital images. We truly care about you and your sweet senior puppy. Please reach out if you'd like to talk further. With warmth and appreciation, Todd Nichols Studios

Megan Frickey3 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a photo shoot scheduled for my senior dogs, but unfortunately one of them passed away just before having the opportunity to meet with Todd and Julie. These folks were so kind and understanding when I had to cancel our photo shoot. Really they have been amazing from the very first phone call. I’ve seen their work and know how beautiful it is, and I recommend their customer service too! Thanks again for all of your love Julie and Todd.

  • Services: Pet photography
Response from the owner · a month ago

Our heart goes out to you Megan! 💔I know how much your sweet baby girl means to you🐾🐾! I know she was well loved and knew it! We hope to meet you when the time is right and very much appreciate the very kind words, thank you so much! 💞With Love, Julie & Todd

Gabrielle Chavez8 reviewsTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have never experienced such wonderful customer service in my life! These guys are so professional, so good with animals and so very kind and patient. I do not have enough good things to say. I had such a great experience taking my little boy in for pictures. They communicate very well and I was just astounded by the professionalism as well as them being so friendly and sweet. If I could give 10 Stars I would! Highly recommend! You won't regret it

Response from the owner · a month ago

Gabrielle, we are so grateful for your glowing review. It means a lot that us to have helped make your little boy's photoshoot relaxed and enjoyable! We absolutely adore your little man! Thank you for recommending us so highly, we look forward to seeing you again, with Love, Julie & Todd

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