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Toms Classic Auto Interior

Upholstery shop · Somerset, TX · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%69+47.8Reliability 31%66+20.3Experts Score= 68Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 23 upholstery repair servicesPosition by Experts Score among all companies we track in this category. · better than 18%
4.7 ★★★★★ 26 Google reviews · 16 photos
92%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
Sep 2026latest review

Toms Classic Auto Interior at a glance

Customers frequently highlight fast turnaround times, reasonable pricing, and high-quality upholstery work on classic vehicles and modern cars. Positive reviews often mention friendly service and the ability to match specific colors or fabrics. However, low-star feedback indicates dissatisfaction with workmanship, specifically citing issues with seat cover appearance, improper windshield seal installation, and adhesive application errors that resulted in paint damage.

  • Google rating: 4.7 out of 5 from 26 reviews (92% five-star).
  • Reviews on this page: 26 Google reviews (18 with written comments, 2 with photos).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: September 21, 2026.
  • Service: Upholstery Repair serving Somerset, Texas.

Data from Google, last updated October 28, 2026.

Score profile vs other upholstery repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction69Reliability66Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 69 (median 87)Reliability: 66 (median 82)Momentum: 100 (median 100)
Toms Classic Auto InteriorUpholstery Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Toms Classic Auto Interior: 69/100 on this factor. Category median: 87.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Toms Classic Auto Interior: 66/100 on this factor. Category median: 82.B
66
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Toms Classic Auto Interior: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 26.–
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Bar = this company · dark tick = category median.

Star ratings

26 Google reviews we collected

  • 5 stars2492%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star28%

Praise vs complaints

Phrases our text analysis found in 18 written reviews

  • Praise2296%
  • Complaints14%

Topic share

How often each topic comes up in the written reviews

  • Quality & results835%
  • Speed & response522%
  • Staff & attitude417%
  • Price & value417%
  • Would recommend29%

What customers talk about

We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “does great work on the classic vehicles I have taken to him for interior work!”
  • “Great fast service!”
  • “The work was fantastic the confert of the seat verry nice awsome #1 for any apolstry defently a costomer fir life”
  • “He stands by all he's work, his prices are very reasonable,and he makes it a point to get to know his customer's.”
  • “Definitely recommend Toms, great prices for great products.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

AustinLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came to Tom’s Auto Interior to replace the leather on my center console lid for my F150. The lid came out great! I was a walk in and they had a color that was almost an identical fit. I was super pleased with the way it came out! They even replaced my cushion underneath. Great fast service! Great prices! 👍

Customer photo from Austin's reviewCustomer photo from Austin's review
Gilbert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Now that l look at the work that was done l feel for the price l paid l should of received new seat covers. The seats didn't look new. They said they had to remove windshields to do the head liner, well the installation of of the windshield seal didn't seal . The wasn't snap back correctly. The tacking adhesive…

ALocal Guide · 367 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been using Toms for a few years now....does great work on the classic vehicles I have taken to him for interior work! Definitely recommend Toms, great prices for great products.

Customer photo from A's reviewCustomer photo from A's review
RavenLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great customer service. Does great at replacing our vinyl/leather booths. Also works extremely quick!!

Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service and fast turnaround. I took them my 72 chevelle back seat and they took great care of it

JarvisLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom is excellent to work with and they do an excellent job. You may want to question the bid, taxes aren't normally included.

Photos

Customer reviews

4.7 ★★★★★ 26 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Austin LopezLocal Guide · 29 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came to Tom’s Auto Interior to replace the leather on my center console lid for my F150. The lid came out great! I was a walk in and they had a color that was almost an identical fit. I was super pleased with the way it came out! They even replaced my cushion underneath. Great fast service! Great prices! 👍

Gilbert Aguilar4 reviewsTotal number of Google reviews Gilbert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Now that l look at the work that was done l feel for the price l paid l should of received new seat covers. The seats didn't look new. They said they had to remove windshields to do the head liner, well the installation of of the windshield seal didn't seal . The wasn't snap back correctly. The tacking adhesive was a mess, they didn't even put tape and the adhesive was on the paint. Then was rushing me for the money when my car wasn't ready. Beware.

A ARCHULETALocal Guide · 367 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been using Toms for a few years now....does great work on the classic vehicles I have taken to him for interior work! Definitely recommend Toms, great prices for great products.

Raven LondonoLocal Guide · 31 reviewsTotal number of Google reviews Raven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service. Does great at replacing our vinyl/leather booths. Also works extremely quick!!

Randy Henderson1 reviewTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and fast turnaround. I took them my 72 chevelle back seat and they took great care of it

Jarvis MooreLocal Guide · 97 reviewsTotal number of Google reviews Jarvis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tom is excellent to work with and they do an excellent job. You may want to question the bid, taxes aren't normally included.

Levanuel GoetheLocal Guide · 213 reviewsTotal number of Google reviews Levanuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sweet dreams are made here. While the facility appears small. Apparently giants work here. The quality of their work is top tier. The interaction between customer and provider could not be topped. From the work i saw in progress to eye popping photos of completed products.This business will be in business 100 yeats from now.

Abdul ShihabLocal Guide · 44 reviewsTotal number of Google reviews Abdul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

they are very professional! highly recommended

Ernest GuzmanLocal Guide · 32 reviewsTotal number of Google reviews Ernest has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great fast service. Excellent work

eric linkenhoker5 reviewsTotal number of Google reviews eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The work was fantastic the confert of the seat verry nice awsome #1 for any apolstry defently a costomer fir life

Toms Classic Auto Interior on Google Maps →

Business details