Video production service · Nashville, TN · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 92 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★147 Google reviews · 20 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Tone Films | Nashville Video Production Company at a glance
Google reviewers rate Tone Films five stars based on 147 reviews, with the owner responding to 93 percent of feedback. Clients frequently cite professional videography, high-quality editing, smooth transitions, and effective color grading. Recurring themes include clear communication, intentional direction, and hospitable collaboration during production. The provided excerpts contain no low-star reviews or specific criticisms, focusing exclusively on positive assessments of the video skills and service quality.
Google rating: 5.0 out of 5 from 147 reviews (100% five-star).
Reviews on this page: 147 Google reviews (137 with written comments, 4 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: September 22, 2026.
Service: Video Production Company serving Nashville, Tennessee.
Data from Google, last updated October 29, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
This companyVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tone Films | Nashville Video Production Company: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tone Films | Nashville Video Production Company: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tone Films | Nashville Video Production Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
5.0of 5
5 stars147100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 137 written reviews
98%praise
Praise12698%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3628%
Staff & attitude3124%
Quality & results2822%
Communication1310%
Speed & response129%
Honesty & trust54%
Price & value32%
What customers talk about
We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My guy makes nice, high quality promo videos, the transitions were crisp and high quality, would recommend.”
“I can't recommend them enough.”
“Incredibly professional, intentional, and hospitable!”
“I was contracted by Tone Films for a project in Nashville and had a great experience!”
“Very clear expectations and an incredibly hospitable and encouraging collaboration.”
“Very reliable, punctual, and extremely professional!”
“I highly recommend to anyone looking for a skilled and reliable videographer with beautiful footage as the outcome to hire Andrei and his team for your event!”
“Price was reasonable and video was outstanding.”
People customers mention
Andrei11 reviews
Videographer3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
HHunter1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had a great experience with Tone Films! Incredibly professional, intentional, and hospitable! Very grateful for being contracted to work with them!
SSamrah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I would say the colour is really good grading and his video skills are very good and exceptional!
HHunter1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was contracted by Tone Films for a project in Nashville and had a great experience! High quality leadership and direction for how the event was going to go. Very clear expectations and an incredibly hospitable and encouraging collaboration. Very grateful for Tone Films!
SSantiago2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The videography is great. The energy, transitions, and shots in the video were great
RRonNeria1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Bro’s video skills are pretty phenomenal, and he approved my photo. 10/10 skills and service.
ЖЖанет2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The videos are sooo good! 😍
I absolutely love the editing, and the coloring is beautiful. Everything looks so aesthetic and natural at the same time.
Amazing work! 🤍
Had a great experience with Tone Films! Incredibly professional, intentional, and hospitable! Very grateful for being contracted to work with them!
Response from the owner · 2 weeks ago
Hunter, thank you so much for the kind words and the photos from set. Having you on the crew was a pleasure, and we always make sure there are refreshments on set and that everyone working with us is looked after. Being hospitable to the people who help us create is a big part of what we want this Nashville video production company to stand for.
Andrei, Tone Films
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Samrah Osman3 reviewsiTotal number of Google reviews Samrah has written across all businesses on Google Maps, not just this one.
I would say the colour is really good grading and his video skills are very good and exceptional!
Response from the owner · 2 weeks ago
Samrah, we really appreciate you noticing the color grading. A lot of care goes into getting the look of every frame right, and it means a lot when that shows. Thank you for supporting our Nashville video production company!
Andrei, Tone Films
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Hunter Ward1 reviewiTotal number of Google reviews Hunter has written across all businesses on Google Maps, not just this one.
I was contracted by Tone Films for a project in Nashville and had a great experience! High quality leadership and direction for how the event was going to go. Very clear expectations and an incredibly hospitable and encouraging collaboration. Very grateful for Tone Films!
Response from the owner · 2 weeks ago
Thanks Hunter, it was great working alongside you on the Nashville project. Clear expectations and good direction help an event run smoothly for everyone, and keeping the crew fed and well cared for matters just as much to us. We are grateful you collaborated with our Nashville video production company and hope to see you on set again soon.
Andrei, Tone Films
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Sophia Balasubramanian1 reviewiTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
High quality videographer! Hire him if you’re in Nashville
Response from the owner · 2 weeks ago
Thank you, Sophia, for the recommendation. Hearing that people would point others our way is the best compliment a Nashville video production company can get. We are glad you took the time to share it.
Andrei, Tone Films
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Matthew Young1 reviewiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Very talented videographer, had great production. Would recommend.
Response from the owner · 2 weeks ago
Matthew, thanks for the generous review and for recommending us. We put a lot into every production, so it is great to hear that came through. Reviews like this encourage our Nashville video production company to keep raising the bar on every project.
Andrei, Tone Films
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Aaron Wang1 reviewiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
great videography!!! good music and great intrusive promotional videos
Response from the owner · 2 weeks ago
Aaron, glad the promotional videos landed so well with you! Pairing the right soundtrack with strong visuals is something our Nashville video production company takes seriously. Thanks for leaving a review.
Andrei, Tone Films
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Ethan Lijin3 reviewsiTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
very cool videos. excellent editing and transitions with smooth coloring
Response from the owner · 2 weeks ago
Thank you, Ethan! Smooth transitions and clean color are details we obsess over in the edit, so it is great to hear they stood out. Your support means a lot to everyone at our Nashville video production company.
Andrei, Tone Films
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Layla2 reviewsiTotal number of Google reviews Layla has written across all businesses on Google Maps, not just this one.
Super epic video! Great editing and makes me want an Alani !
Response from the owner · 2 weeks ago
Layla, love hearing that the Alani video made you want one! That is exactly the reaction a good promo should spark, and our Nashville video production company is happy the editing hit the mark. Thanks so much for the review.
Andrei, Tone Films
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Santiago Martinez2 reviewsiTotal number of Google reviews Santiago has written across all businesses on Google Maps, not just this one.
The videography is great. The energy, transitions, and shots in the video were great
Response from the owner · 2 weeks ago
Santiago, thank you for calling out the energy and the shots. Building that kind of momentum through camera work and transitions is what we aim for on every project at our Nashville video production company. We are grateful you took a moment to write this.
Andrei, Tone Films
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Nathaniel White1 reviewiTotal number of Google reviews Nathaniel has written across all businesses on Google Maps, not just this one.
Appreciate the kind words about our filming, Nathaniel! Every shoot is a chance for this Nashville video production company to sharpen the craft, and we are glad it showed.
Andrei, Tone Films
