Customers frequently praise the company for punctual arrivals, clear communication of service options, and fair pricing for complex electrical repairs and installations. Recurring themes include professional conduct, detailed explanations of work performed, and efficient handling of both residential and commercial projects. However, low-star reviews highlight concerns regarding high costs for minor repairs, instances of work failing code inspections, and unauthorized religious proselytizing during home visits.
Google rating: 4.9 out of 5 from 401 reviews (97% five-star).
Reviews on this page: 401 Google reviews (353 with written comments, 13 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
JM
jeanne marie smith2 reviews
★★★★★
Great experience with Topline electric. Bobby was immediately<br>at the local business in Farmington to replace a electrical panel.<br>He inspected the panel and found the problem. He ordered the<br>new panel and next day Bobby and Zach showed at 7am to replace it. They explained what was happening. Bobby gave updates when work would be finished. They were friendly and<br>very helpful also very knowledgeable. The area was left clean<br>after job completion. They did a outstanding job in a timely<br>manner. Thank you Bobby and Zach.<br><br>Jeanne Smith Express Laundry Farmington Mn
Excellent experience at every stage, from the initial visit and project planning, to the multi-tiered options for service, the work and installation, and the clean-up. Helpful staff, explained options, respectful of our home and professional in all interactions. Would 100% recommend Topline Electric and would utilize their services again. Thank you to Sam, Bobby, and Zach for all of your excellent work!
Response from the owner · 2 weeks ago
Thank you, Hillary, for such a detailed review. We're glad the planning and options made sense and that the crew left things clean and respectful of your home. We'll pass your thanks along to Sam, Bobby, and Zach, they'll appreciate hearing it.
My wife and I bought our dream house a month or so back and we absolutely love it, only problem was it had an old Federal Pacific panel in it. We called Top Line and they gave us a estimate that was very fair. Jared Hook, Zach Jaszczak, and Bobby Mikkelson did fantastic work and not only gave us a panel that is not a fire hazard (like the old one was) but upgraded our service as well and installed a whole home surge protector. They did fantastic work and the city inspector even said that when work is done this cleanly it really makes his job easy. I'll definitely call them for any major electrical work in the future and would recommend them to anyone without hesitation.
Price: $4,000–4,500
Services: Electrical panel replacement or upgrading
Response from the owner · 2 weeks ago
Congratulations on the new house, Jeff! Swapping out that old Federal Pacific panel for a safer setup and adding whole home surge protection is a great way to start things off right. We'll let Jared, Zach, and Bobby know you were happy with the work, and glad the inspector gave it a nod too.
Excellent experience with Top Line Electric! They are professional, knowledgeable and efficient. Sam provided three package options, making it easy to choose the right solution. Jared the electrician was outstanding at installing our sub-panel and generator interlock kit. Erik runs an amazing business where quality workmanship and customer service truly stand out. Highly recommend Top Line Electric!
Price assessment: Reasonable price
Services: Electrical wiring installation, Electrical panel replacement or upgrading, Electrical wiring repair, Service not listed
Response from the owner · 2 weeks ago
Thank you, Kerry, for the detailed review! We'll let Sam, Jared, and Erik know how much you appreciated the panel options, the sub-panel and interlock kit install, and the overall service. Glad we could help get your home ready for backup power.
Sam came out and did a very thorough inspection and was very kind and clear and helpful with the estimate. Bobby came to do the work and did a great job and was also very helpful and patient in explaining things to me and my wife. Both Sam and Bobby are great and we are very happy!!
Price assessment: Reasonable price
Price: $1,500–2,000
Services: Fan installation, Electrical inspections, Installation, Electrical panel replacement or upgrading, Electrical outlet & switch installation
Response time: 1–2 hr
Response from the owner · 2 weeks ago
Thank you, Rob! We'll let Sam know you appreciated his thorough inspection and clear estimate, and we'll pass along your kind words to Bobby for taking the time to explain things to you and your wife. So glad you're happy with the work.
Ryan and Zach did a great job and are very friendly. Showed me and explained everything they completed.
Price assessment: Great price
Price: $1,000–1,500
Services: Electric car charger installation
Response time: 1–2 hr
Response from the owner · 2 weeks ago
Thanks, Greg! We'll let Ryan and Zach know you appreciated them walking you through everything they did. Glad they could leave you with a clear picture of the work.
We had Top Line replace outdoor light fixtures for our associations consisting of 111 fixtures<br>Zach was very efficient, friendly and knowledgeable. I would highly recommend them. Erik was very helpful as well. A job well done in a timely fashion.<br>We were more than pleased.<br><br>.
Response from the owner · 2 weeks ago
Thank you, Carol! Replacing all 111 fixtures for your association is no small job, and we're glad Zach kept things efficient and knowledgeable throughout. We'll let him and Erik know how pleased you were with the timely work.
Sam came out and did the install. Very friendly and professional. He did a great job, walked me through how to connect my backup generator and which breakers to turn on and off when required. He treat my property as if it was his. I hoghly recommend Sam and Top Line Electric.
Price assessment: Reasonable price
Price: $2,000–2,500
Services: Installation, Service not listed
Response time: 0–1 hr
Response from the owner · 2 weeks ago
Thank you, William! We'll let Sam know how much you appreciated him walking you through the generator setup and breaker instructions. Glad he took such good care of your property while he was there.
Bob did a great job. I told him we lost a lot of electronics at our cabin to a close lightening strike. He recommended a surge protector for our panels. I agreed and he got them and installed them and replaced a bad breaker. Great job
Price assessment: Great price
Price: $500–1,000
Services: Electrical panel repair, Electrical panel replacement or upgrading
Response time: 0–1 hr
Response from the owner · 2 weeks ago
Thank you, Scott! Losing electronics to a lightning strike is never fun, so we're glad Bob could get surge protection on your panels and take care of that bad breaker too. We'll pass along your kind words to him.
Bobby Mickkleson did a beautiful job! He explained everything he did and cleaned up thoroughly after finishing the job. I really enjoyed working with him.
Services: Electrical wiring repair, Electrical power restoration
Response from the owner · a month ago
Thank you so much for the great review! We’re glad Bobby took the time to explain everything clearly and made sure everything was cleaned up once the job was complete. We really appreciate you choosing Topline Electric and taking the time to share your experience!
