Charlene DillonLocal Guide · 260 reviewsTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a great job.
Top Notch Autocare LLC
5.0 ★★★★★ 389 Google reviews · 22 photos
98%five-star reviews
10%reviews answered by the owner
Oct 2026latest review
Top Notch Autocare LLC at a glance
Customers consistently praise the shop for honest pricing, thorough diagnostics, and clear communication that avoids unnecessary repairs. Reviewers highlight fast turnaround times, friendly staff, and convenient amenities like loaner cars or rides. While most feedback is positive, a minority express skepticism about potential cost overruns or confusion regarding ownership changes.
- Google rating: 5.0 out of 5 from 389 reviews (98% five-star).
- Reviews on this page: 389 Google reviews (326 with written comments, 2 with photos).
- Owner responses: the business replied to 10% of reviews.
- Most recent review: October 31, 2026.
- Service: Auto Repair Shop serving Tucson, Arizona.
Data from Google, last updated November 3, 2026.
Star ratings
389 Google reviews we collected
- 5 stars38298%
- 4 stars31%
- 3 stars31%
- 2 stars10%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 326 written reviews
- Praise74099%
- Complaints81%
Topic share
How often each topic comes up in the written reviews
- Quality & results19126%
- Staff & attitude13618%
- Honesty & trust11816%
- Price & value10915%
- Speed & response8111%
- Would recommend669%
- Communication476%
What customers talk about
We read 326 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service, Farrah is very responsive and helpful and it’s great to be able to discuss the issue with your car directly with Chris so there is no m…”
“This shop is woman owned and super she is so friendly and helpful.”
“Their personal service is much easier than a dealership run-around, and I trust their work to be correct and complete.”
“Top Notch is timely and does excellent work at a fair price.”
“Im so glad I found this shop after moving to Tucson- after a few repairs at other shops that were overpriced or impersonal, finding Top Notch was a godsend.”
“Farrah gave me a diagnosis within an hour and her husband had completed the job by the end of the same day.”
“My mother in law recommend them to me from previous work on her VW and minivan.”
“Farrah is kind, patient, and thoroughly explained everything I had questions about.”
People customers mention
- Farrah 36 reviews
- Chris 36 reviews
- Uber 5 reviews
- Subaru 5 reviews
- Repair 4 reviews
- Brown 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 389 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Stylis TLocal Guide · 30 reviewsTotal number of Google reviews Stylis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI'm so blessed to have found top notch. They are so honest and very friendly.I recommend a hundred percent their services. Also very affordable.
- Price assessment: Great price
- Services: Oil change
Susanna Eden3 reviewsTotal number of Google reviews Susanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat folks got me back on track with my FIAT 500X. Their personal service is much easier than a dealership run-around, and I trust their work to be correct and complete.
- Price assessment: Reasonable price
- Services: Service not listed
L T9 reviewsTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast fair and friendly service. Will come back again.
- Price assessment: Reasonable price
Cole Wyckoff3 reviewsTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSolid work and great people. Took my Chevy express in for a few things. They got right on it for me!
- Price assessment: Reasonable price
- Services: Steering & suspension repair, Oil change, Service not listed
Christopher Campisano2 reviewsTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, Farrah is very responsive and helpful and it’s great to be able to discuss the issue with your car directly with Chris so there is no miscommunication of what is happening. Top Notch is timely and does excellent work at a fair price. Highly recommend without any hesitation.
- Price assessment: Great price
- Services: Service not listed
'Krystal Angolano7 reviewsTotal number of Google reviews 'Krystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you for your prompt service. Looking forward to being a continuing customer.
- Services: Oil change
Harman SheraLocal Guide · 8 reviewsTotal number of Google reviews Harman has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend Top Notch. Thorough and on-time service.
- Price assessment: Reasonable price
- Services: Air & cabin filter replacement, Steering & suspension repair, Brakes
Pamela Slavin1 reviewTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service as always! I refuse to take my truck anywhere else because I truly appreciate work they do, as well as the customer service.
- Price assessment: Reasonable price
- Services: Battery
Landon Swanson8 reviewsTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis shop is woman owned and super she is so friendly and helpful. Its hard to find a shop that is honest in this economy. Like all shops they found a lot to fix on my vehicle but were honest about the severity of each repair and in which order to have the repairs done told me which repairs could be done together to save money. They found some things that a specialty shop messed up which allowed me to go back to the other shop before my warranty was up on their repair, saved me some serious money by catching those. Last but not least they gave me a delicious soda and candy while I waited. This place is a gem!!!
- Price assessment: Reasonable price
- Services: Auto engine diagnostic, Air conditioning, Oil change, Service not listed
Business details
- Address: 5265 E Pima St, Tucson, AZ 85712
- Phone: (520) 203-8485
- Website: topnotchautocarellc.com
- Service area: Tucson, AZ