Google reviewers report a 4.9-star average from 312 reviews, with the owner responding to 31 percent of them. Customers frequently praise punctual appointments, clear communication, fair pricing, and thorough diagnostics for appliances like dishwashers, washers, and dryers. However, several low-star reviews describe unresolved repairs, unexpected charges, and poor coordination with home warranty providers that resulted in denied coverage or additional costs.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Quick appraisal of the problem, parts came in a timely manner and install appointment soon followed.
Top Tier Appliance Repair did a great job fixing my dishwasher, washing machine, and dryer! It’s such a relief to have everything working properly again. I really appreciate their work and would definitely call them again for future repairs. Highly recommend!
Quick & tidy! Very professional
Mike did a great job working on my dishwasher. He showed up on time, was very professional, ordered the parts and kept me informed. Thank you, Mike!
Mike and his helper were great. Only took him minutes to figure out what was wrong. Will ask for him in future along with recommending him to friends.
Noticed the problem and solved it!
Mike is excellent at his job. Timely, very knowledgeable, extremely fair. And personable. I would recommend him to anyone interested in appliance service.
Your guy Amaury was the best. Knowledgeable, friendly, went the extra mile to explain what he did
Thanks to amari. I hope im spelling correctly. He was on time professional he figured out the problem right away. Also replaced the belt because he checked and saw it was a little stretched out. He did a thorough check on everything. He made sure it worked before he left. I feel like if any other appliances go out I have a honest reputable company I can trust will come quick and he brought the parts so the communication before he got here was great.
Prompt, courteous service from start to finish.