Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%13+2.4Value 13%91+11.4Momentum 10%18+1.8Track record 9%33+2.9Accountability 6%63+3.9Experts Score= 28Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

TopCleanVA LLC

Virginia Beach, VA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.8★ from 116 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and accountability; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.TopCleanVA LLC is better than 13% of interior cleaning services.F
13
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).TopCleanVA LLC is better than 13% of interior cleaning services.F
13
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.TopCleanVA LLC is better than —% of interior cleaning services.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.TopCleanVA LLC is better than 91% of interior cleaning services.A
91
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.TopCleanVA LLC is better than 18% of interior cleaning services.F
18
Track recordTrack record · 7% of the scoreReview volume and years with reviews.TopCleanVA LLC is better than 33% of interior cleaning services.D
33
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.TopCleanVA LLC is better than 63% of interior cleaning services.B
63

Reviews for your job

Customers hired TopCleanVA LLC for 6 kinds of job.

TopCleanVA LLC for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Pet stain & odor removal”

★★★★★ Emma · 3 weeks ago

We have have had our carpets deep cleaned 3xs by this company and every single time has been phenomenal. We have multiple heavy shedding pets and kids that loooove to make messes. He makes our carpets look brand new every single time. His rates are fantastic and cheaper than a lot of other local places and the…

Great priceCarpet steam cleaningPet stain & odor removal
★★★★★ Jaleesa · a month ago

Excellent service. He came and cleaned my carpets, dryer vents and replaced my ducts and found a mice in there! Quick, reliable and reasonable prices!

Great priceCarpet steam cleaningPet stain & odor removalHVAC duct & vent cleaning
★★★★★ Derek · 3 months ago

Max and team did a great job cleaning carpets and the house I was moving out of. Very reasonably priced and I will definitely use again if needed!

Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Dillon · 4 months ago

Had a great experience with this company! We had them clean three rooms and an 8x11 area rug. Our guy was great, breathed new life in our area rug and completely removed a really bad stain from our bedroom carpet. Offered a free deodorizer spray and was out in less than an hour. 10/10 would recommend

Paid $150–200Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
★★★★★ Grigorii · 5 months ago

TopCleanVA did an outstanding job with my carpet cleaning. The team was punctual, professional, and extremely detail-oriented. They managed to remove stains I thought were impossible to get rid of, and my carpets look and feel like new again. What impressed me most was their efficiency and care — they treated my…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Kristina · 6 months ago

Did an amazing job for me! very thorough, highly recommend!

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Heather · 8 months ago

Max did a fantastic job cleaning the carpets in our rental we moved out of! He also did an amazing job cleaning out the air ducts in the house we just bought. If I could give 10 stars I would!!

Paid $450–500Great priceCarpet steam cleaningPet stain & odor removalHVAC duct & vent cleaning

Price

$164-19% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning18$189–$404
Upholstery cleaning11$181–$327
HVAC duct & vent cleaning8—
Pet stain & odor removal7—
General carpet cleaning5$203–$310
Area rug cleaning3—

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