Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts
Most reviewers praise the store for high-quality koi at competitive prices and professional pond construction or maintenance services. Customers frequently highlight the team's punctuality, willingness to accommodate specific design requests, and strong communication throughout the project process. However, a minority of low-star reviews allege that the owner failed to listen to customer concerns and installed equipment that did not function properly upon completion.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
45 Google reviews we collected
Phrases our text analysis found in 32 written reviews
How often each topic comes up in the written reviews
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, reliable, hardworking, and clearly takes pride in his work.”
“…ted, purchase smaller Tosai, or even elite high end show koi I would highly recommend Zach.…”
“There are lots of other koi stores around people don’t need to go to him, I would not recommend him if they do go then proceed with caution.”
“But most of all they have the highest quality koi I have ever seen and at competitive prices.”
“I highly recommend Zach to anyone looking to have pond work done — excellent experience from start to finish!”
“Zach is very honest, hard working, trustworthy, & experienced.”
“Always on time .”
praise complaint · found by our text analysis, Google review wording unchanged.
Zach and the guys did a phenomenal job building my pond and they built it my way. But most of all they have the highest quality koi I have ever seen and at competitive prices.
After several discussions with Zach regarding remodeling our pond, we decided to go with him and we are happy with the work that Zach and his team did with our pond. Our pond looks bigger and beautiful and he also has good quality Koi’s at his store. Thank you, Zach and team!
Zach recently redid my pond, and I couldn’t be happier with the results. He was professional, reliable, hardworking, and clearly takes pride in his work. The pond came out beautiful and looks better than I imagined. He paid attention to every detail and made the whole process easy and stress-free. It’s hard to find…
My experience with Zach the owner was not good. I find him to be dishonest and untrustworthy he does not listen to the customers. There are lots of other koi stores around people don’t need to go to him, I would not recommend him if they do go then proceed with caution. Will try to attach pictures and videos showing…
Had a pond in my backyard done and a pondless waterfall done in the front yard. We couldn’t be more satisfied the whole crew was great to deal with and very professional. A+++
Amazing quality koi at competitive prices. Great personality from the Boss & his wife. Definitely going back.
4.6 ★★★★★ 45 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Zach and the guys did a phenomenal job building my pond and they built it my way. But most of all they have the highest quality koi I have ever seen and at competitive prices.
Have known Zach going on 2 years now. I met him when I was looking to do a filter upgrade. After meeting Zach I ended up upgrading my pond from 5k to 30k gallons. We Installed multiple rdfs, Bakki showers, & moving beds. I took a koi trip to Japan with Zach & his wife Anne last fall and plan to go again with him this fall. Nothing I can say that hasn’t already been said by others. Zach is very honest, hard working, trustworthy, & experienced. He understands elite koi keeping & husbandry and what is required to maintain a high level pond. He has a great eye and has some of the best Japanese koi in the country from the top breeders in Japan. In a niche business where things can be quite expensive, Zach has been the most fair priced in the industry. Whether you are just starting out with your first pond and looking to get started, purchase smaller Tosai, or even elite high end show koi I would highly recommend Zach.
After several discussions with Zach regarding remodeling our pond, we decided to go with him and we are happy with the work that Zach and his team did with our pond. Our pond looks bigger and beautiful and he also has good quality Koi’s at his store. Thank you, Zach and team!
Zach recently redid my pond, and I couldn’t be happier with the results. He was professional, reliable, hardworking, and clearly takes pride in his work. The pond came out beautiful and looks better than I imagined. He paid attention to every detail and made the whole process easy and stress-free. It’s hard to find someone this dependable and talented these days. I highly recommend Zach to anyone looking to have pond work done — excellent experience from start to finish!
My experience with Zach the owner was not good. I find him to be dishonest and untrustworthy he does not listen to the customers. There are lots of other koi stores around people don’t need to go to him, I would not recommend him if they do go then proceed with caution. Will try to attach pictures and videos showing skimmer too small for pond and pump running dry the moment it was installed until now. More pictures available for anyone who is interested to know more about his work and what to expect from him.
Dear Chrishe Gail, this is zach. the one you mentioned. i am very sorry that you have issue with your pond. per picture and video. it is savio skimmer and periha pump. we dont install thst skimmer for any one. and we dont install that pump for any one. i saw your post everywhere with same comment. if you try to hurt us like this is unfair for us. we just a hard working family for living here. never like to get into any nagative thing. please think.
Had a pond in my backyard done and a pondless waterfall done in the front yard. We couldn’t be more satisfied the whole crew was great to deal with and very professional. A+++
Amazing quality koi at competitive prices. Great personality from the Boss & his wife. Definitely going back.
Zach and his team are amazing pond people and have beautiful koi for your pond. I wouldn’t go anywhere else or trust anyone else with my pond !
Zachary has been servicing our koi pond for six seasons. His workers are professional and knowledgeable. The price is well worth it as our pond runs beautifully and it looks great year after year. Highly recommended!
The owner Zackary did a fantastic job building my waterfall.The price was great and he did even more than he initially said he would do.A very dependable /honest man.I'm happy I decided to have him build my waterfall.Additionally he built it in only a few days. Always on time .
Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts
