iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%81+47.5Reliability 26%56+14.6Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 77Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 72 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 11%
4.7★★★★★29 Google reviews · 16 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctuality, skilled execution, and thorough cleanup as key strengths of the company, noting minimal property damage during tree removal and trimming projects. Pricing is often described as reasonable, and staff are characterized as professional and efficient in handling storm damage and routine maintenance. A recurring criticism in low-star reviews involves a lack of communication, with instances of missed appointments and no follow-up after initial contact.
Google rating: 4.7 out of 5 from 29 reviews (93% five-star).
Reviews on this page: 29 Google reviews (21 with written comments, 4 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: August 3, 2026.
Service: Tree Service serving Waupun, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Torres Tree Service, LLCTree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Torres Tree Service, LLC: 81/100 on this factor. Category median: 93.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Torres Tree Service, LLC: 56/100 on this factor. Category median: 93.C
56
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Torres Tree Service, LLC: 97/100 on this factor. Category median: 98.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Torres Tree Service, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Torres Tree Service, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
29 Google reviews we collected
4.7of 5
5 stars2793%
4 stars00%
3 stars00%
2 stars00%
1 star27%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
98%praise
Praise4498%
Complaints12%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend1227%
Quality & results920%
Staff & attitude920%
Speed & response818%
Price & value511%
Communication24%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend them and will refer friends needing their services.”
“Torres tree service did an awesome job trimming a large tree in our front yard and removing a smaller one in back.”
“They were polite, respectful and everyone on crew kept moving and did their part.”
“Super easy to work with, fast response, and professional work.”
“Very professional, high quality work, and reasonably priced!”
“Easy to work with and great people.”
People customers mention
Eli6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Torres Tree Service, LLC for 2 kinds of job. Pick one to see what they paid and said.
TTonyLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Eli and his crew were amazing to deal with. They were polite, respectful and everyone on crew kept moving and did their part. They cared about my property doing their best to have no damage on the lawn. With their lift with flotation tires tight spots weren't a challenge and little to no lawn damage was done even…
Great price
RRachelle1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Torres tree service did an awesome job trimming a large tree in our front yard and removing a smaller one in back. Friendly, efficient and cleaned up the mess. I give them 5stars! I Highly recommend Eli and his crew!
DDavid9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mr. Torres and his highly skilled crew did a superb job trimming up our scrubs and trees. The mailman, WCI correctional staff, the City of Waupun, and lastly my home owners insurance company will be estatic that my trees and scrubs are trimmed so well. Excellent job cleaning up property when job was finished. Give…
SShannonLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Eli and his crew did an amazing job on trimming up basically all the trees in my yard today. The trees look great and I love that they clean everything up and virtually no damage to yard. Highly recommend!
JJoshua12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Eli and his guys did amazing work in cleaning up storm damage on my property. Super easy to work with, fast response, and professional work. Highly recommended.
JJohn16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Excellent job. Great crew. Did awesome work and clean-up. Highly recommend them for any job. More reasonable than most. Will use again. Thanks Eli
Eli and his crew were amazing to deal with. They were polite, respectful and everyone on crew kept moving and did their part. They cared about my property doing their best to have no damage on the lawn. With their lift with flotation tires tight spots weren't a challenge and little to no lawn damage was done even after a soaking rain vs other companies with trucks. I'd definitely recommend them.
Price assessment: Great price
R
Rachelle Dunaj1 reviewiTotal number of Google reviews Rachelle has written across all businesses on Google Maps, not just this one.
Torres tree service did an awesome job trimming a large tree in our front yard and removing a smaller one in back. Friendly, efficient and cleaned up the mess. I give them 5stars! I Highly recommend Eli and his crew!
D
David Godshall9 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Mr. Torres and his highly skilled crew did a superb job trimming up our scrubs and trees. The mailman, WCI correctional staff, the City of Waupun, and lastly my home owners insurance company will be estatic that my trees and scrubs are trimmed so well. Excellent job cleaning up property when job was finished. Give Eli a call for your tree and scrub trimming..you WONT be disappointed!
S
Shannon VerbosLocal Guide · 25 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Eli and his crew did an amazing job on trimming up basically all the trees in my yard today. The trees look great and I love that they clean everything up and virtually no damage to yard. Highly recommend!
J
Joshua Davison12 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Eli and his guys did amazing work in cleaning up storm damage on my property. Super easy to work with, fast response, and professional work. Highly recommended.
J
John Leitner16 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Thank you so much for your excellent tree removal service and the stump removal! Your crew went the extra mile on clean up and it was so greatly appreciated!! Would highly recommend your service to others! Thank you again!!
T
Tipsy007Gurlfytr2 reviewsiTotal number of Google reviews Tipsy007Gurlfytr has written across all businesses on Google Maps, not just this one.
Torres trimmed my overgrown Maple Trees this past week. They were very professional and FAST. Eli is a great person, handles his crew and cleanup in an exemplary manner. I highly recommend Torres and will have them back!!!!!!!!
L
Luis AcostaLocal Guide · 25 reviewsiTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Eli and the guys showed up nice and early and got right to work. He's always asking if there's more he can do when he's on the job and goes above and beyond. I ONLY call Eli when we need expert help!
M
Michelle AcostaLocal Guide · 13 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Eli and his crew took down several massive trees for us at our lake home. The view from the deck is now STUNNING!! Highly, highly recommend. Very professional, high quality work, and reasonably priced! Picture is before and after 🤩
