Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%96+42Reliability 19%95+17.8Value 13%98+12.3Momentum 10%34+3.4Track record 9%47+4.1Accountability 6%60+3.8Experts Score= 83Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORETotal Change Wellness Spa LLC
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 35 pool & spa services · 5.0★ from 108 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Total Change Wellness Spa LLC is better than 96% of pool & spa services.A
96
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Total Change Wellness Spa LLC is better than 95% of pool & spa services.A
95
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Total Change Wellness Spa LLC is better than —% of pool & spa services.–
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ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Total Change Wellness Spa LLC is better than 98% of pool & spa services.A
98
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Total Change Wellness Spa LLC is better than 34% of pool & spa services.D
34
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Total Change Wellness Spa LLC is better than 47% of pool & spa services.C
47
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Total Change Wellness Spa LLC is better than 60% of pool & spa services.B
60
Reviews for your job
Customers hired Total Change Wellness Spa LLC for 2 kinds of job.
Total Change Wellness Spa LLC for design
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 81%Reasonable 19%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Massage | 15 | — |
| Spa packages | 4 | — |
