Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Google reviewers rate Total Home Cleanings of Naples Florida 4.8 out of 5 based on 116 reviews, noting that the owner replied to 72% of them. Customers frequently highlight punctuality, quick communication, and thorough residential or rental cleaning services, including deep cleans and post-construction work. While many praise the team's professionalism and attention to detail, a small number of low-star reviews criticize inconsistent cleaning quality and inadequate customer service responses to complaints.
Data from Google, last updated November 2, 2026.
116 Google reviews we collected
Phrases our text analysis found in 109 written reviews
How often each topic comes up in the written reviews
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“In the short-term rental world, reliability and attention to detail make all the difference, and Daniel exceeds expectations every single time.”
“This was the worst home cleaning service I’ve ever had.”
“Daniel is phenomenal to work with—his response time is lightning-fast, and he is always so helpful and accommodating.”
“If you're in the Naples area, we highly recommend them!”
“Outstanding cleaning company, they do residential as well as office cleaning, timely, friendly and they pay attention to details.”
“The peace of mind he delivers is honestly priceless.”
“I use Google translate to make sure we communicate well.”
“Great price, prompt, excellent service and spotless cleaning - we couldn't ask for more.”
“Trying to help the rest of you from being ripped off!”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 116 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Highly recommend for my airbnb business. The owner is very involved and they are super consistent!
I’ve been using Total Home Cleaning for a couple years now at all my rentals. Dan is very involved in the business and I rely on them to make my life easier. Highly recommended
Thanks Derek. We appreciate the feedback and the business! Cheers to more years of success!
Great residential cleaning company. They were fast and very professional. They don’t use harsh chemicals house smelled great, but not too chemically. Highly recommend will be definitely using again.
Can't be happier with the women who started cleaning my home. Whenever they come the check to make sure what I want cleaned. They are punctual, friendly and do a great job. I use Google translate to make sure we communicate well.
Daniel and his team at Total Home Cleanings of Naples Florida are absolutely outstanding. He consistently goes above and beyond for all of our short-term rental properties. From making sure everything is spotless to handling the small but critical details—like ensuring the trash is taken in and out and even stopping by for inspections before guest arrivals—he treats every home like it’s his own. The peace of mind he delivers is honestly priceless. In the short-term rental world, reliability and attention to detail make all the difference, and Daniel exceeds expectations every single time. Highly recommend!
We currently using Total Home Cleanings of Naples, and we couldn’t be happier! Our home looks spotless every time, but what really sets them apart is the incredible customer service. Daniel is phenomenal to work with—his response time is lightning-fast, and he is always so helpful and accommodating. With two toddlers in the house, our family often has last-minute schedule changes, and Daniel always makes it work for us without any hassle. The ladies who clean are always so friendly and kind to our kids, and they are incredibly fast and efficient. It’s rare to find a service that combines such high-quality cleaning with this level of flexibility, kindness, and professional communication. If you're in the Naples area, we highly recommend them! 5 stars all the way.
This was the worst home cleaning service I’ve ever had. The first time the team came they did a good job but left running as if they had a fixed time to stay and clean- which then makes room for such poor cleaning. I gave them the benefit of the doubt for being the first time and s he duped the next cleaning which was so disappointing, they didn’t dust off the furniture in the living room, they didn’t mop the floor properly- removing rugs from the area. I complained to the owner - Daniel, next time he sent me a new team which was even worse, the girls were super unprofessional and in the phone all the time in my house. They barely mopped the floor, they once again didnt dust the furniture around the house, they cleaned the master bedroom and bathroom, but then once they are in your home for 1hour and 30 minutes they begin to rush and leave all things undone. I called again the owner and sent him pictures of how they didn't dust my home, and didn’t even pick up the rugs to vacuum or mop under, her offered another team but at this point I don’t even want this service. Do not hire this service, there are plenty of other cleaning companies that will do the job and clean accordingly to your preference.
Wonderful home cleaning service. The girls really make an effort to please you and clean everything. They even move the heavy furniture to clean underneath. They are careful with your delicate collectables.
Excellent service. If you want your home cleaned the right way, call them!
Outstanding cleaning company, they do residential as well as office cleaning, timely, friendly and they pay attention to details. Excellent response time, highly recommend!
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts