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Total Turf Lawn Care

Lawn care service · Longmont, CO · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%53+12.8Value 14%98+13.9Replies to reviews 7%70+4.9Craft & service penalty68−3.2Momentum penalty73−2.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 69 artificial turf installationPosition by Experts Score among all companies we track in this category. · better than 7%
4.7 ★★★★★ 189 Google reviews · 24 photos
88%five-star reviews
4.53★last 12 monthsAverage stars on reviews from the last 12 months only.
8.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
72%reviews answered by the owner
Nov 2026latest review

Total Turf Lawn Care at a glance

Google reviewers rate Total Turf Lawn Care 4.7 out of 5 based on 189 reviews, frequently praising punctuality, reasonable pricing, and effective services like aeration, sprinkler repairs, and weed removal. Positive feedback highlights easy scheduling, professional communication, and thorough work that restores damaged lawns. However, lower-rated reviews cite issues with missed appointments, incomplete services, and billing errors for work not performed, indicating occasional inconsistencies in service delivery and customer support.

  • Google rating: 4.7 out of 5 from 189 reviews (88% five-star).
  • Reviews on this page: 190 Google reviews (148 with written comments, 5 with photos).
  • Owner responses: the business replied to 72% of reviews.
  • Most recent review: November 9, 2026.
  • Service: Artificial Turf Installation serving Longmont, Colorado.

Data from Google, last updated November 13, 2026.

Score profile vs other artificial turf installation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction65Reliability53Craft & service68Value98Momentum73Replies to reviews70Satisfaction: 65 (median 94)Reliability: 53 (median 93)Craft & service: 68 (median 99)Value: 98 (median 100)Momentum: 73 (median 100)Replies to reviews: 70 (median 66)
Total Turf Lawn CareArtificial Turf Installation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Total Turf Lawn Care: 65/100 on this factor. Category median: 94.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Total Turf Lawn Care: 53/100 on this factor. Category median: 93.C
53
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Total Turf Lawn Care: 68/100 on this factor. Category median: 99.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Total Turf Lawn Care: 98/100 on this factor. Category median: 100.A
98
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Total Turf Lawn Care: 73/100 on this factor. Category median: 100.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Total Turf Lawn Care: 70/100 on this factor. Category median: 66.B
70

Bar = this company · dark tick = category median.

Star ratings

190 Google reviews we collected

  • 5 stars16788%
  • 4 stars95%
  • 3 stars21%
  • 2 stars32%
  • 1 star95%

Praise vs complaints

Phrases our text analysis found in 148 written reviews

  • Praise24397%
  • Complaints83%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1433%
  • Reasonable2457%
  • Overpriced25%
  • Not sure25%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5924%
  • Quality & results5622%
  • Speed & response5622%
  • Would recommend2711%
  • Price & value229%
  • Communication198%
  • Honesty & trust125%

What customers talk about

We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Tech showed up on time, very friendly and knowledgeable.”
  • “The technician showed up within the window of time and was very thorough.”
    “If you have a damaged lawn I would highly recommend Total Turf Lawn Care.”
  • “The person was very nice and professional and quick!”
    “Never showed up for scheduled and confirmed appointment.”
  • “Very professional and talented, give them a call I highly recommend them”
    “I would recommend looking elsewhere, or at the very least getting another opinion when something doesn't seem right.”
  • “$99 Service call + $203 repairs = $302 total, which I consider reasonable, and it was reasonable because they were fast.”
    “Tried to get a quote.”
  • “Communication is awesome, services are very reliable.”
  • “Quick, efficient, reliable and scheduling service is very easy.”

People customers mention

  • Frank 8 reviews
  • Thrive 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Total Turf Lawn Care for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

D9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Wonderful. On time, great work and very knowledgeable. Looking forward to spring. I have more work to do!

Reasonable priceService not listed
Courtnee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Total Turf was very accommodating and fit us in for a sprinkler blow out late in the season. The technician showed up within the window of time and was very thorough. (Sprinkler blow out)

Great priceService not listed
Ryan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My go-to for anything lawn-related. Very friendly and professional. Prices are reasonable and scheduling is easy.

Reasonable priceService not listed
A3 weeks ago★★★★★

Tech showed up on time, very friendly and knowledgeable. Easy to schedule and reasonably priced. Highly recommend

Reasonable priceService not listed
Nakita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Total Turf Lawn came out to blow out our sprinkler system. The person was very nice and professional and quick!

Great price
DonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Emilio and Marcello did a fantastic job aerating and overseeing my back yard. Very professional and efficient. Highly recommend!

Reasonable priceService not listed

Photos

Customer reviews

4.7 ★★★★★ 189 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
D B9 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful. On time, great work and very knowledgeable. Looking forward to spring. I have more work to do!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 3 days ago

We appreciate you taking the time to leave a rating! Thanks for your support.

Courtnee Ghosh7 reviewsTotal number of Google reviews Courtnee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Total Turf was very accommodating and fit us in for a sprinkler blow out late in the season. The technician showed up within the window of time and was very thorough. (Sprinkler blow out)

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a year ago

Thanks for the feedback, Courtnee! We are so glad that you had an excellent experience with our crew.

Ryan Hayes12 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My go-to for anything lawn-related. Very friendly and professional. Prices are reasonable and scheduling is easy.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a week ago

Ryan, thank you for the 5-star review! We’re grateful for your trust in our team and look forward to helping again whenever needed.

Steve Zakelj7 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So disappointed, I'm just sad at this point. I contacted Total Turf to address an area of my BACK yard about 8 yards square that had seen significant grass die-off and also an area on my sideyard that was suffering from necrotic ring spot. That was it - those two specific spots. They suggested some sprinkler adjustments and slit seeding the backyard and I ended up deciding to treat the ring spot myself. Upon coming home from a trip, I found sprinklers that were pointed ~30 degrees down into the lawn, sprinklers pointed into my driveway (in the FRONT yard), and multiple areas of my FRONT yard torn up (see photos). There was previously no issues with my front yard - it looked great and all sprinklers were well-adjusted. After sending photos of the sprinklers and asking why there was work done on the FRONT, I was told the bid they submitted was for the whole yard so that's what was done. They did come back and fix the sprinklers, so that's good, and told me not to worry about the now ripped bare spots in my front yard, they'd grow back. I have serious doubts - after almost three weeks, they are still quite bare. There is also a 1 foot strip in the original backyard problem area that has no new grass growth. I still have not received any explanation as to why they didn't just address the one 8x8 yard area I wanted fixed in the first place? So apparently, I paid far more than I needed to, my original problem is not solved, and now have multiple ripped bare areas that used to have healthy, lush grass. They have not apologized for the ripped bare areas or the scope of work "completed" that was far beyond what was requested. The only response received from the company was from the their admin, despite me asking to speak to an owner or manager, and it was assurances not to worry, everything will be fine. I guess we'll see in the spring...

  • Price assessment: Overpriced
  • Services: Service not listed
Response from the owner · 2 weeks ago

We’re sorry to hear that your concerns have not been resolved, Steve. We understand your frustration and apologize that your experience has not met your expectations. We’d appreciate another opportunity to discuss the situation and address your concerns. Please contact our office at (720) 500-6267 so we can work toward a resolution.

A Google User
Review from Google · view on Google
★★★★★

Tech showed up on time, very friendly and knowledgeable. Easy to schedule and reasonably priced. Highly recommend

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 3 weeks ago

Thank you for the 5-star review, Hal! We are so glad you’ve had an excellent experience with our crew.

Nakita Lopez2 reviewsTotal number of Google reviews Nakita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Total Turf Lawn came out to blow out our sprinkler system. The person was very nice and professional and quick!

  • Price assessment: Great price
Response from the owner · 3 weeks ago

Nakita, thank you for taking a moment to leave us a review! We truly appreciate your business and support.

Don TiffLocal Guide · 19 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Emilio and Marcello did a fantastic job aerating and overseeing my back yard. Very professional and efficient. Highly recommend!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a month ago

Don, thank you for your kind words! We appreciate your business and are happy our team could help.

Clark BlackwoodLocal Guide · 18 reviewsTotal number of Google reviews Clark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you have a damaged lawn I would highly recommend Total Turf Lawn Care. I had very large areas of grass that had died due to winter kill. In addition I had numerous pockets of dead grass throughout the lawn. Dustin, the owner, recommended slit seeding the entire lawn. They performed the process a month ago and the majority of the areas look so much better. They came out a couple of days ago and spread additional grass seed on all the areas that hadn't shown much growth as part of the cost. I couldn't be more pleased with their service and the knowledgeable technicians. Most of the areas that didn't take were because they got too much water. I would definitely use them again.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a month ago

We appreciate your business, Clark! Thanks for taking the time to post a review. We are happy to hear that you had a great experience with our crew!

Diana Winter5 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company has been extraordinary great! Communication is awesome, services are very reliable. Prices comparable to others. When I have issues with my lawn they have responded with solutions very quickly and professionally. Love them!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a month ago

Thank you for the 5-star review, Diana! We are so glad you’ve had an excellent experience with our crew.

beverly mcclanahan13 reviewsTotal number of Google reviews beverly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

quote was acceptable, work was done with excellent results on the lawn

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 2 months ago

Thanks for the feedback, Beverly! Is there anything we could have done differently to earn that fifth star? If so, we’d love to hear how we can improve! Please consider giving our office a call at (720) 343-9845.

Total Turf Lawn Care on Google Maps →

Business details