Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%48+24Reliability 21%63+13.5Momentum 11%82+9.4Track record 10%18+1.8Accountability 7%93+6.6Experts Score= 55Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORETotal Wine & More
Mesa, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 wineries · 4.8★ from 316 Google reviews
Report card
Percentile vs other wineries (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and momentum; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Total Wine & More is better than 48% of wineries.C
48
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Total Wine & More is better than 63% of wineries.B
63
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Total Wine & More is better than —% of wineries.–
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ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Total Wine & More is better than —% of wineries.–
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MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Total Wine & More is better than 82% of wineries.A
82
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Total Wine & More is better than 18% of wineries.F
18
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Total Wine & More is better than 93% of wineries.A
93
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