Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate Totally Clean five stars based on 439 reviews, noting that the owner responds to all feedback. Customers frequently cite punctuality, professional communication, and fair pricing for services including air duct cleaning, sealing, and dryer vent maintenance. Staff are described as respectful, thorough, and knowledgeable, often providing detailed explanations and before-and-after photos of the work completed. One minor criticism involves a request for more consistent visual documentation of the cleaning results.
Data from Google, last updated November 11, 2026.
439 Google reviews we collected
Phrases our text analysis found in 334 written reviews
How often each topic comes up in the written reviews
We read 334 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional and took the time to snake the line all the way to end of dryer vent for cleaning .”
“Did a great job cleaning out air ducts that had years of debris and dust”
“The Totally Clean team that came to clean our vents did a great job, were very knowledgeable, and got the job done fast.”
“Excellent, good, quality service I give this Business 5 stars and they scheduled me a last minute appointment when I called thank you 😊 im satisfied.”
“From start to finish, the experience was nothing short of fantastic, and I can't recommend them highly enough.”
“Explained all steps, answered all questions on the sealing process.”
“Additionally, Totally Clean offered a very good, competitive price as weak!”
“He’s a contractor you can trust to take care of your home.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 439 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I used them for duct cleaning and sealing. Arrived on schedule, very respectful of property. Explained all steps, answered all questions on the sealing process. Work was completed for the estimated price, no pressure for any type of additional work or add ons.
Did a great job and were very respectful. They explained everything as they were doing the work.
Thank you so much, Heidi! We're glad the crew took the time to walk you through everything and treated your home with respect. We really appreciate you choosing Totally Clean and hope to see you again next time.
Did a great job cleaning out air ducts that had years of debris and dust
Thanks, Darren! I’m glad we could get those air ducts cleaned out after years of debris and dust buildup. We really appreciate you taking the time to leave a review.
Dryer vent cleaning
Thanks, Donna! I’m glad you chose Totally Clean for your dryer vent cleaning—we appreciate the 5-star review and are happy we could help keep things running safely and efficiently.
They were professional and took the time to snake the line all the way to end of dryer vent for cleaning .
Thank you, Mare! We really appreciate you noticing the care our team took to thoroughly snake and clean your dryer vent all the way to the end. Thanks for choosing Totally Clean.
Excellent, good, quality service I give this Business 5 stars and they scheduled me a last minute appointment when I called thank you 😊 im satisfied.
Thanks, Katrina! We really appreciate the 5-star rating and are glad you chose Totally Clean for your air duct cleaning. Hope your home feels fresher and you noticed the difference right away.
The Totally Clean team that came to clean our vents did a great job, were very knowledgeable, and got the job done fast. Great price as well.
Thanks, Danny! I’m glad our team was able to clean your vents quickly and that you appreciated their knowledge and the great pricing. We really appreciate you choosing Totally Clean.
We had a concern about our gas clothes dryer vent. We were running the newer premium dryer two or three times to get loads completely dry; the amount of air blowing from the external vent seemed to be reduced. Called two HVAC companies and none of them would get involved. I bought a vent cleaning kit and removed a large amount of lint debris from the chute, but it just didn’t seem to be blowing enough air. To prevent fire hazard and give us some peace of mind, we needed someone to ensure that the rigid vent pipe wasn’t disconnected in the wall. A local Family owned Mequon HVAC company declined our service call but gave a referral and a recommendation to call Totally Clean - Air Ducts/Dryer Vents. They said you will love James and his mother who does the scheduling. They could not have been more right. James and Tania exceeded all expectations. Personable, prompt, and professional – – they do business the old-fashioned way. James came over to perform an estimate. He analyzed the problem in a measured methodical way, talking me through his diagnostic assessment each step of the way, and revealing the depth of his knowledge and experience in his field. We would absolutely use Totally Clean again and recommend them to anybody having issues with their dryer vent or ductwork for their heating and cooling systems. Put James Green in your Rolodex…or iPhone. He’s a contractor you can trust to take care of your home. Professional service standards. Honest pricing. Class act.
Robin, thank you so much for the kind words and for sharing all those details—I'm really glad James and Tania could get to the bottom of the dryer vent airflow issue and give you peace of mind about the vent line in the wall. We truly appreciate you noticing the prompt, old-fashioned service, clear step-by-step explanations, and honest pricing, and we’re grateful for your recommendation.
Such a professional service. I would definitely recommend to anyone looking to have their ducts cleaned.
Thank you, Savannah! We really appreciate you noticing the professionalism of our service, and it means a lot that you’d recommend Totally Clean to others for air duct cleaning. We’re here anytime you need us again.
My experience with totally clean was very good. The tech team that came out was very professional. They pinpointed my issue quickly and were able to fix it right away. Their experience was beneficial. I had some improvement ideas for my laundry, and they were able to give me some pointers that made great sense. They have earned my business for future needs.
Thanks, Andrew—really glad you had a very good experience with Totally Clean. I appreciate you highlighting how professional the team was, how quickly they found and fixed the issue, and that the laundry pointers were helpful. We’re grateful to have earned your business for any future air duct cleaning needs.
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts