Day care center · Brownsville, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%51+32.4Reliability 28%37+10.4Replies to reviews 8%19+1.6Experts Score= 44Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#52 of 54 babysitting servicesiPosition by Experts Score among all companies we track in this category. · better than 4%
4.5★★★★★47 Google reviews · 21 photos
87%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Totally Kidz Learning Center 4.5 out of 5 stars based on 47 reviews. Parents frequently highlight the friendly staff, welcoming atmosphere, and academic progress, noting that children often enjoy attending the facility. Communication with parents is described as supportive, particularly for new families or those with special needs. However, one recurring criticism involves allegations of discrimination against children with special needs, which significantly impacts the overall sentiment despite high praise for daily care.
Google rating: 4.5 out of 5 from 47 reviews (87% five-star).
Reviews on this page: 47 Google reviews (32 with written comments, 1 with photos).
Owner responses: the business replied to 11% of reviews.
Most recent review: November 3, 2026.
Service: Babysitting Service serving Brownsville, Texas.
Data from Google, last updated November 8, 2026.
Score profile vs other babysitting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Totally Kidz Learning CenterBabysitting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Totally Kidz Learning Center: 51/100 on this factor. Category median: 82.C
51
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Totally Kidz Learning Center: 37/100 on this factor. Category median: 70.D
37
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Totally Kidz Learning Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Totally Kidz Learning Center: 19/100 on this factor. Category median: 60.F
19
Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
4.5of 5
5 stars4187%
4 stars00%
3 stars00%
2 stars00%
1 star613%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
100%praise
Praise40100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude1948%
Would recommend1743%
Honesty & trust25%
Quality & results13%
Communication13%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Arellano & their entire staff are extremely friendly & amazing with my babies!”
“…hildren, the teachers provide a quality education for the children, I highly recommend it 100%.…”
“It's a very reliable and comfortable daycare for our children, they take care of every little detail for the children, the teachers provide a quality…”
“The daycare is top-notch, always clean and organized.”
“Our baby boy cried his first few days of being dropped off, but the communication and peace of mind was there as they knew it was as hard for us as it…”
People customers mention
Patty3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
VVanessa14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I’ve had my little boy at this daycare for about 5 months & we couldn’t be happier! ❤️ My son is on the spectrum, and this is the ONLY daycare where he doesn’t cry at drop off but actually gets excited to go! Ms. Patty, la directora es un amor! The entire staff & teachers are amazing, & Ms. Lelee is so sweet! I…
Lluna4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Super awesome daycare! They take the time to truly understand my kids and helped them push forward academically!
EEsmeralda9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Excellent daycare, as a first time mom I want the best care for my daughter, and I believe Totally Kidz have just what I need. Very Professional.
AAmandaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I recommend totally kidz 100%
The moment I knew I chose the right daycare was when my kids would just run into their room yelling bye! They've learned so many new things in just a short period of time. Mr & Mrs. Arellano & their entire staff are extremely friendly & amazing with my babies! You can tell they love what they do!
NNathaniel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent place to bring your children. My siblings attend this daycare and we are so happy with the staff and directors. 100% recommended
MMaria3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
One of the best daycares in town! Their professionalism with kids meets my expectations. I’m a satisfied mommy with my child’s care at this place. 100% recommended
I’ve had my little boy at this daycare for about 5 months & we couldn’t be happier! ❤️ My son is on the spectrum, and this is the ONLY daycare where he doesn’t cry at drop off but actually gets excited to go! Ms. Patty, la directora es un amor! The entire staff & teachers are amazing, & Ms. Lelee is so sweet! I can’t thank them enough for their love, patience, and care 🙏🏻
N
Nairi Guevara2 reviewsiTotal number of Google reviews Nairi has written across all businesses on Google Maps, not just this one.
I recommend totally kidz 100%
The moment I knew I chose the right daycare was when my kids would just run into their room yelling bye! They've learned so many new things in just a short period of time. Mr & Mrs. Arellano & their entire staff are extremely friendly & amazing with my babies! You can tell they love what they do!
S
Samantha Sanchez4 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
One of the best daycares in town! Their professionalism with kids meets my expectations. I’m a satisfied mommy with my child’s care at this place. 100% recommended
M
Maria Camacho3 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
totalmente contenta con esta guarderia mis hijas estan super feliz al llegar incluyendo cuando no van en casa vemos k juegan a k ellas son sus maestras && yo como mamá eso me ase feliz && segura de dejarlas en un lugar donde me las kieren mucho! apesar de su edad an aprendido tanto && siempre los tienen asiendo una actividad. los dueños son tan amables &&& muy profesionales && x eso siempre recomiendo esta guardería normalmente NO me gusta poner “reviews” pero creo k se lo merecer xk el amor k todos aki les dan a los niños no lo ves en cual kier lugar. :)
C
claudia ramirez8 reviewsiTotal number of Google reviews claudia has written across all businesses on Google Maps, not just this one.
Es una guardería de lo más confiable y confortable para nuestros hijos, el más mínimo detalle para con los niños, maestras con una educación de calidad para los niños, la recomiendo ampliamente 100 %.
