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TouchBase Repair

Phone repair service · Sacramento, CA

5.0 ★★★★★ 123 Google reviews · 7 photos
99%five-star reviews
95%reviews answered by the owner
Oct 2026latest review

TouchBase Repair at a glance

Google reviewers rate TouchBase Repair five stars based on 123 reviews, with the owner responding to ninety-five percent of them. Customers frequently cite rapid service times, often completing repairs within minutes, alongside competitive pricing and friendly, professional communication. The business handles various devices, including iPhones and MacBooks, and is noted for accommodating last-minute appointments or holding devices until customers can pay. No common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 123 reviews (99% five-star).
  • Reviews on this page: 123 Google reviews (92 with written comments, 4 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: October 29, 2026.
  • Service: iPhone Screen Repair Service serving Sacramento, California.

Data from Google, last updated November 11, 2026.

Star ratings

123 Google reviews we collected

  • 5 stars12299%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 92 written reviews

  • Praise13699%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Speed & response3425%
  • Quality & results3223%
  • Staff & attitude2317%
  • Would recommend2317%
  • Price & value1914%
  • Honesty & trust54%
  • Communication21%

What customers talk about

We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My main camera was damaged and the owner replaced it right away at a great price.”
  • “Will did a wonderful job at fixing my phone only took 5-10 mins highly recommended 😊”
  • “Will owner very nice man and professional we apprichiate you thanks so much your Awesome good advice and got my grand daughter another Mac book air…”
  • “…nd daughter another Mac book air very nice she love it thanks will I highly recommend…”
    “Both brothers went above and beyond for me on a holiday, when most were closed and I will forever be a customer and can't recommend this place enough.”
  • “They did a great job, the price was very reasonable, and their customer service was excellent.”
  • “…w hours, and the price for the parts was very reasonable, and given up front, so no guessing whether I woud get a big bill on the back end.…”
  • “…ill is very sociable and I didn't feel like i was being up-sold I was explained in detail the pros and cons of the screen quality for the repair of my…”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 123 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Ledua Taucilagi3 reviewsTotal number of Google reviews Ledua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best price

Response from the owner · a week ago

Thank you for choosing TouchBase Repair

Jonetta BoutteLocal Guide · 210 reviewsTotal number of Google reviews Jonetta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will owner very nice man and professional we apprichiate you thanks so much your Awesome good advice and got my grand daughter another Mac book air very nice she love it thanks will I highly recommend

Response from the owner · 2 months ago

Thank you for choosing TouchBase Repair

Tyson Roberts1 reviewTotal number of Google reviews Tyson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast repairs and very friendly

Response from the owner · 3 weeks ago

Thank you for choosing TouchBase Repair

Rigo Cruzz2 reviewsTotal number of Google reviews Rigo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

best prices in town

Response from the owner · 3 weeks ago

Thank you for choosing TouchBase Repair

Raiyan Shehadeh7 reviewsTotal number of Google reviews Raiyan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will was very professional, friendly, and helpful with all my phone needs. He made the whole experience smooth and easy, took the time to help me, and provided excellent customer service. I highly recommend Will to anyone looking for help with their phone needs!

Response from the owner · 3 weeks ago

Thank you for choosing TouchBase repair

Carlaya Battle1 reviewTotal number of Google reviews Carlaya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will was so amazing !!! Fixed my screen in 5 minutes and has really good prices. Definitely will be back.

ysn don5 reviewsTotal number of Google reviews ysn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best price

Response from the owner · 3 weeks ago

Thank you for choosing TouchBase repair

Jayden English3 reviewsTotal number of Google reviews Jayden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service

Response from the owner · 3 weeks ago

Thank you for choosing TouchBase Repair

Danielle Martinez3 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good experience & super fast service Will highly recommend & I will be a returning customer…. Great prices as well

Response from the owner · 4 weeks ago

Thank you for choosing TouchBase Repair

Uliana1 reviewTotal number of Google reviews Uliana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with this repair shop! They got me in at the last minute and even stayed after closing to make sure my laptop got fixed and was working properly. They did a great job, the price was very reasonable, and their customer service was excellent. Highly recommend!

Response from the owner · a month ago

Thank you for choosing TouchBase Repair

TouchBase Repair on Google Maps →

Business details