Experts Reviews · Company report
Tracy Well-being Retreat & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Tracy Well-being Retreat & Spa

Tracy, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 168 massage therapists · 5.0★ from 287 Google reviews

Report card

Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tracy Well-being Retreat & Spa is better than 99% of massage therapists.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tracy Well-being Retreat & Spa is better than 100% of massage therapists.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tracy Well-being Retreat & Spa is better than —% of massage therapists.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tracy Well-being Retreat & Spa is better than 100% of massage therapists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tracy Well-being Retreat & Spa is better than 100% of massage therapists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tracy Well-being Retreat & Spa is better than 78% of massage therapists.B
78

Reviews for your job

Customers hired Tracy Well-being Retreat & Spa for 6 kinds of job.

Tracy Well-being Retreat & Spa for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$106–$137
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Massage”

Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had my first massage here today and I will definitely be returning! My massage was so relaxing. Everyone was super friendly and the place was very clean n cute inside.

Customer photo from Michelle's review
Massage
Leiana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing place so relaxing and I will being coming back forsure

Massage
Ameera7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

TOTALLY WORTH IT ❤️❤️❤️❤️❤️ I came to Tracy Wellness and Retreat Spa expecting just a one-time massage, but I ended up becoming a subscribed member—and it’s honestly one of the best decisions I’ve made. The space itself is beautifully designed, with a charming, boutique luxury feel that immediately puts you at…

Great priceSpa packagesSkin treatmentsMassage therapy
MadhurLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I came across Tracy Well Being while looking for Spa and Massage options in the Great Wolf Lodge, Manteca neighborhood during Kids Spring break. Since I was out of town, I was looking for same day massage appointments but there were none showing online. At 9:30 am I called the Spa and they were able to accommodate…

Reasonable priceMassage
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Massage and facial very relaxing. Love the ambiance there, I will definitely be back.

Great priceFacialMassage
LaTonya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It was a birthday gift for me to get a full body massage. The environment was very soft, calm, and smooth. The staff was very friendly A wonderful place to go if you really want to be relaxed and feel refreshed.

Not sureMassage
Larry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had an amazing massage today with Laura! I had the deep tissue add-on, which was absolutely fantastic and much needed. Thank you again, Laura! I hope to be back! Highly recommended!

Reasonable priceMassage
Bridgette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This spa was so wonderful!! Such a beautiful set up and a calming environment. The massage was amazing (pretty sure I fell asleep) and the details from the lavender to the hot stones and warm towels and heated tables really set this apart from others. Cannot wait to book my next appointment, going to check out the scalp treatment!

Reasonable priceMassage
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was very pleased with my experience. Nadia does an excellent job of focusing on your key points. Highly recommend.

Reasonable priceMassage
Melanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My massage by Nadia and facial by Marcella were amazing! I signed up for a membership right after!

Reasonable priceFacialMassage
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The massag was awesome I will definitely go back there again.. Feel like a new woman. It was very relaxing. It definitely improved my circulation which was what I needed most. Very nice Shop, clean, professional, friendly, I feel 100% good about going there and will refer my friends, it was a great place, great…

Great priceMassage
Morsal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I wanted to share that I had one of the best massages by Laura Valles! She was so gentle and comforting 🧘🏻‍♀️… her presence was completely appreciated. I have a monthly service membership and love the fact that I can switch it up. Marcella’s facial technique makes me glow every time ✨. Amazing service by all staff can’t wait for next month 🥰🥰🥰

Reasonable priceFacialMassage
Sylvia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My massage with Nadia was amazing! She asks the right questions and listens attentively. The place is charming, atmosphere relaxing, and all the staff I encountered were friendly and thoughtful. Highly recommend this gem of a place!

Massage
WishLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good local place to go get head spa at as well as massages and they offer different things like facials and dermaplaning among other things. Happy that it's near me and I don't have to travel 45 mins to 1 hour to get these services on feel relaxed. It's very beautiful and clean inside and the staff is very professional and nice.

Reasonable priceSkin treatmentsFacialMassage
Sangaroon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is really a hidden gem of Tracy. It’s gave me a high-end luxury hotel spa vibe. The owner, Marcella is super friendly and knowledgeable. She is very professional. The place is very clean, very neat, very quiet, and super relaxing. If you’d like to be treated like a queen in a good quality spa just…

Reasonable priceSpa packagesSkin treatmentsFacial
Emma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceMassage

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Facial18—
Massage16$106–$137
Spa packages13—
Skin treatments12$103–$149
Massage therapy7—
Hydrotherapy3—

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