Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Tracy Well-being Retreat & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Tracy Well-being Retreat & Spa

Tracy, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 158 massage therapists · 5.0★ from 287 Google reviews

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Report card

Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tracy Well-being Retreat & Spa is better than 99% of massage therapists.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tracy Well-being Retreat & Spa is better than 100% of massage therapists.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tracy Well-being Retreat & Spa is better than —% of massage therapists.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tracy Well-being Retreat & Spa is better than 100% of massage therapists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tracy Well-being Retreat & Spa is better than 100% of massage therapists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tracy Well-being Retreat & Spa is better than 78% of massage therapists.B
78

Reviews for your job

Customers hired Tracy Well-being Retreat & Spa for 6 kinds of job.

Tracy Well-being Retreat & Spa for massage therapy

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage therapy”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Massage therapy”

Elena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a massage with Laura she is absolutely fantastic, best spa place in Tracy for sure !

Reasonable priceMassage therapy
Kinder2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had such a wonderful massage with Laura! She was very professional, kind, and attentive. The massage was relaxing and exactly what I needed. I left feeling refreshed, relaxed, and much better than when I arrived. I highly recommend Laura and will definitely be coming back!

Massage therapy
Ameera7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

TOTALLY WORTH IT ❤️❤️❤️❤️❤️ I came to Tracy Wellness and Retreat Spa expecting just a one-time massage, but I ended up becoming a subscribed member—and it’s honestly one of the best decisions I’ve made. The space itself is beautifully designed, with a charming, boutique luxury feel that immediately puts you at…

Great priceSpa packagesSkin treatmentsMassage therapy
jessica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Such a beautiful place ! Walking in sold me right away ! So peaceful and perfect and the service was the best !

Great priceMassage therapy
Julissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Marcella was wonderful and knowledgeable! She has built a business from the love she has for these treatments. I had the hair and scalp treatment and it was amazing! The before and after was felt in the softness of my hair.

Great priceSpa packagesMassage therapy
Catrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sarah was great! Definitely coming back here, I was so blessed to come across this amazing soul. My body is so relieved.

Great priceMassage therapy
Sangaroon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is really a hidden gem of Tracy. It’s gave me a high-end luxury hotel spa vibe. The owner, Marcella is super friendly and knowledgeable. She is very professional. The place is very clean, very neat, very quiet, and super relaxing. If you’d like to be treated like a queen in a good quality spa just…

Reasonable priceSpa packagesSkin treatmentsFacial

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Facial18—
Massage16$106–$137
Spa packages13—
Skin treatments12$103–$149
Massage therapy7—
Hydrotherapy3—

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