Home inspector · Oak Park, MI · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 77 mold inspectorsiPosition by Experts Score among all companies we track in this category. · better than 57%
5.0★★★★★2,047 Google reviews · 23 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Trademark Inspection Services five stars from over two thousand reviews, noting that the owner responds to every comment. Customers frequently praise the team for punctuality, thoroughness, and clear communication during home inspections, often highlighting detailed reports and reasonable pricing compared to competitors. However, several low-star reviews criticize the company for missing critical issues like leaks or sewer problems, resulting in costly repairs after closing, and for refusing to take responsibility for these oversights.
Google rating: 5.0 out of 5 from 2,047 reviews (98% five-star).
Reviews on this page: 2,047 Google reviews (1,589 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 28, 2026.
Service: Mold Inspector serving Oak Park, Michigan.
Data from Google, last updated November 2, 2026.
Score profile vs other mold inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyMold Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trademark Inspection Services: 95/100 on this factor. Category median: 94.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trademark Inspection Services: 91/100 on this factor. Category median: 93.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trademark Inspection Services: 95/100 on this factor. Category median: 99.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trademark Inspection Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trademark Inspection Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trademark Inspection Services: 100/100 on this factor. Category median: 80.A
100
Bar = this company · dark tick = category median.
Star ratings
2,047 Google reviews we collected
5.0of 5
5 stars2,01198%
4 stars121%
3 stars30%
2 stars50%
1 star161%
Praise vs complaints
Phrases our text analysis found in 1,589 written reviews
99%praise
Praise3,53799%
Complaints301%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price5228%
Reasonable12567%
Overpriced32%
Not sure63%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results99928%
Staff & attitude92326%
Would recommend63018%
Communication55115%
Speed & response2818%
Honesty & trust1063%
Price & value772%
What customers talk about
We read 1,589 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent service provided by Trademark on the house we are contingent on.”
“From start to finish, their conduct was unprofessional, incompetent, and astonishingly careless.”
“He answered all our questions throughly and professionally and was happy to show us what he observed and discuss any question at greater length.”
“Unfortunately he was very rude when we asked him simple questions.”
“I highly recommend Mitch from Trademark Inspection Service .”
“I would not recommend Trademark Inspection Services to anyone.”
“Ora thoroughly explained each procedure as he performed it and delivered a very comprehensive report several pages long which was far superior to the…”
“Noah was professional, efficient and extremely knowledgeable!”
“He was patient with our questions and some delays in getting access to the home.”
“You can tell they genuinely enjoy their job and take it seriously, which is very reassuring.”
“…basic mold testing as part of the process (each available for a very reasonable extra fee; saves hundreds by removing the need to book those additiona…”
“It was very expensive and they missed a lot of stuff.”
People customers mention
Jim122 reviews
Mitch77 reviews
Joe63 reviews
Noah51 reviews
Scott36 reviews
Justin32 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Trademark Inspection Services for 8 kinds of job. Pick one to see what they paid and said.
MMary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Noah did a fantastic job with my home inspection. He was very thorough and took the time to explain everything to me at the end. I plan to work with Trademark again for my next inspection
Reasonable priceService not listed
GgingerLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mitch was amazing at our home inspection and explained everything before and after.
I highly recommend Mitch from Trademark Inspection Service . Thank you!
Great priceMulti-unit inspections
RRikki8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Noah did an amazing, and very thorough inspection! He went over the entire report with us, and explained everything! He let us know what needed to be done, and what items were considered routine maintenance! He even helped us to understand where certain mechanical items were and how to maintain, and or, turn them…
Reasonable price
JJosh2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I was there throughout the inspection at the home, David and Justin were amazing. They were very detailed and went above and beyond to explain everything to me, what was no big deal and what was a cause for concern. You can tell they genuinely enjoy their job and take it seriously, which is very reassuring. On top…
CCarlos3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The inspection was very thorough and professionally done. I was happy with how well everything went and mostly how everything was explained. Nothing left me feeling confused or questioning what was looked over and my next steps. I am very big on understanding the terminology on what happening especially if I am new…
Great pricePre-listing inspections
AAmy12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Mr. Ora Cahoon was very thorough inspecting the first home I was interested in purchasing. He explained everything clearly as he went along. Went above and beyond crawling into the very small crawl space! He recommended contacting a plumber for a more in-depth inspection of home to street plumbing based on what he…
Excellent service provided by Trademark on the house we are contingent on. Our realtor Jamie Scheett recommended Trademark and we could not have been happier. Ora thoroughly explained each procedure as he performed it and delivered a very comprehensive report several pages long which was far superior to the 3-page checklist “inspection report” we got from the home inspector we used to buy our first home eleven years ago. He answered all our questions throughly and professionally and was happy to show us what he observed and discuss any question at greater length. We liked how they included the sewer inspection, radon detection and basic mold testing as part of the process (each available for a very reasonable extra fee; saves hundreds by removing the need to book those additional inspections). Boss even came out to double check something just to make sure everything was thoroughly addressed. Thank you.
Price assessment: Not sure
Response from the owner · 4 days ago
Thank you so much for the incredible review, Srinivasan Family! We're thrilled to hear that Ora provided such a thorough and informative inspection experience. Taking the time to answer questions, explain findings, and help our clients feel confident in their understanding of the home is something we take great pride in. Thank you for trusting Trademark Inspection Services with such an important step in your homebuying journey, and we wish you all the best in your new home!
C
Carson AbneyLocal Guide · 9 reviewsiTotal number of Google reviews Carson has written across all businesses on Google Maps, not just this one.
Thank you so much for the 5-star review, Carson! We're thrilled to hear that Mitch provided such a fantastic experience. We'll be sure to pass along your kind words to him! We truly appreciate you choosing Trademark Inspection Services and wish you the best in your new home!
J
Joseph WilsonLocal Guide · 12 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Ora was awesome and very thorough. Loved my experience with these guys
Response from the owner · a week ago
Thank you so much for the wonderful review, Joseph! We're thrilled to hear that Ora provided such a great experience and that you were pleased with the thoroughness of your inspection. We'll be sure to pass along your kind words to him! We truly appreciate you choosing Trademark Inspection Services and wish you all the best in your home!
M
Mary Keta1 reviewiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Noah did a fantastic job with my home inspection. He was very thorough and took the time to explain everything to me at the end. I plan to work with Trademark again for my next inspection
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a week ago
Thank you so much for the wonderful review, Mary! We're thrilled to hear that Noah provided such a thorough inspection and took the time to walk you through his findings. Making sure our clients feel informed and confident is always a priority, and we're glad Noah delivered just that! We'll be sure to share your kind words with him. We truly appreciate your trust in Trademark Inspection Services and look forward to working with you again in the future!
G
ginger youngLocal Guide · 27 reviewsiTotal number of Google reviews ginger has written across all businesses on Google Maps, not just this one.
Mitch was amazing at our home inspection and explained everything before and after.
I highly recommend Mitch from Trademark Inspection Service . Thank you!
Price assessment: Great price
Services: Multi-unit inspections
Response from the owner · a week ago
Thank you so much for the wonderful review and recommendation, Ginger! We're thrilled to hear that Mitch provided such a great experience and took the time to explain everything throughout the inspection process. We believe it's important that our clients feel informed and confident every step of the way, and we're glad Mitch delivered just that! We'll be sure to share your kind words with him. Thank you for trusting Trademark Inspection Services!
R
Rikki Taranto8 reviewsiTotal number of Google reviews Rikki has written across all businesses on Google Maps, not just this one.
Noah did an amazing, and very thorough inspection! He went over the entire report with us, and explained everything! He let us know what needed to be done, and what items were considered routine maintenance! He even helped us to understand where certain mechanical items were and how to maintain, and or, turn them off! Not just a great inspection, it was very educational too! I definitely recommend Trademark home inspections! Thank You Noah!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you so much for the wonderful review and recommendation, Rikki! We're thrilled to hear that Noah provided such a thorough and educational experience. We believe a great home inspection should not only help you understand the condition of your home, but also give you the knowledge and confidence to maintain it moving forward. Thank you for trusting Trademark Inspection Services, and we wish you all the best in your home!
D
Don5 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
My past experiences with home inspectors has been terrible to say the least. I was about to the point of waving any home inspection on future home purchases until I found Trademarks website and reviewed it and called to ask some questions. I was satisfied enough to give them an opportunity on this purchase. Noah was assigned as my inspector and I arrived 20 minutes early to find Noah already reviewing the exterior of the property. Noah greeted us and explained the process and allowed some time for questions or concerns we might have. During the 3 hours Noah spent at the property he was nonstop moving and looking and always willing to answer a question along the way. At the end of the inspection Noah took time to review his findings/concerns/ & recommendations with us and allowed us as much time as needed for questions. Noah was very thorough, personable & approachable throughout the process. Above all, this Noah was effective, some of the issues found will save me much more than the inspection cost by giving me the ability to negotiate those cost with the seller. I would never again purchase a home without a Trademark inspection Noah has proven to me that not all home inspectors are useless. Thank You Noah Fantastic Job!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you so much for sharing such a thoughtful review, Don! We’re especially grateful that you gave Trademark Inspection Services the opportunity to earn your trust after disappointing experiences in the past. It’s wonderful to hear that Noah provided the thoroughness, professionalism, and communication you deserve. We believe a great home inspection should not only identify concerns but also help buyers understand their investment and feel confident moving forward. We're glad Noah's findings provided valuable information that could make a real financial difference in your purchase. We’ll be sure to share your kind words with him! Thank you again for trusting our team and for your wonderful recommendation!
J
Josh Szczepanski2 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
I was there throughout the inspection at the home, David and Justin were amazing. They were very detailed and went above and beyond to explain everything to me, what was no big deal and what was a cause for concern. You can tell they genuinely enjoy their job and take it seriously, which is very reassuring. On top of that, they were both great people and easy to work with. Would highly recommend
Response from the owner · 3 weeks ago
Thank you so much for the wonderful review and recommendation, Josh! We're thrilled to hear that David and Justin made your inspection such a positive experience. Taking the time to thoroughly explain their findings and help you understand what truly needs attention is exactly what we strive for. We'll be sure to share your kind words with both of them. Thank you for trusting Trademark Inspection Services!
C
Carlos smith3 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
The inspection was very thorough and professionally done. I was happy with how well everything went and mostly how everything was explained. Nothing left me feeling confused or questioning what was looked over and my next steps. I am very big on understanding the terminology on what happening especially if I am new to what is going on so I could not give higher praise on the explanations, details, and professionalism.
Price assessment: Great price
Services: Pre-listing inspections
Response from the owner · 3 weeks ago
Thank you so much for your wonderful 5-star review, Carlos! We’re thrilled to hear that you had such a positive experience with Mitch. At Trademark Inspection Services, we believe a thorough inspection is only part of the process. Making sure our clients understand the findings, terminology, and next steps is just as important. We're glad our inspector took the time to explain everything clearly and make you feel informed and confident. We truly appreciate your trust in our team and thank you for choosing Trademark Inspection Services!
A
Amy Caragay12 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Mr. Ora Cahoon was very thorough inspecting the first home I was interested in purchasing. He explained everything clearly as he went along. Went above and beyond crawling into the very small crawl space! He recommended contacting a plumber for a more in-depth inspection of home to street plumbing based on what he saw. That showed A LOT of damage which would have cost a minimum of $25,000-$45,000. I didn't end up purchasing that house based on his inspection and recommendation (Thank you!). Today, I used him and Trademark Inspection Services for another home I like and it looks like it might be the one! Thank you!
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you so much for the glowing review, Amy! Ora and our team are thrilled to know that you had such a positive experience during your inspection. Please feel free to reach out for any questions, we're always happy to help!
