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Trader Joe's

Grocery store · Garner, NC

4.7 ★★★★★ 3,221 Google reviews · 23 photos
80%five-star reviews
0%reviews answered by the owner
Nov 2026latest review
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Trader Joe's at a glance

Customers frequently praise the store for its friendly staff, clean environment, and diverse selection of produce, frozen meals, and gluten-free items. However, recurring criticisms highlight issues with checkout efficiency, specifically regarding improper bagging techniques and instances of staff ignoring customers. Some reviewers also note that the store can feel crowded, with limited parking availability and occasional gaps in product restocking.

  • Google rating: 4.7 out of 5 from 3,221 reviews (80% five-star).
  • Reviews on this page: 3,221 Google reviews (1,646 with written comments, 55 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 11, 2026.
  • Service: Supermarket serving Garner, North Carolina.

Data from Google, last updated November 12, 2026.

Star ratings

3,221 Google reviews we collected

  • 5 stars2,57080%
  • 4 stars48415%
  • 3 stars883%
  • 2 stars291%
  • 1 star502%

Praise vs complaints

Phrases our text analysis found in 1,646 written reviews

  • Praise95496%
  • Complaints434%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude52653%
  • Price & value29830%
  • Quality & results616%
  • Speed & response606%
  • Would recommend354%
  • Honesty & trust152%
  • Communication20%

What customers talk about

We read 1,646 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I highly recommend this store to anyone who looks for quality, adequate prices and caring team of professionals!”
    “The cashier was rude and had the nerve to ask the question, "Are you gonna pay for that cloth bag?”
  • “I especially like the frozen pizza because it's affordable, easy to make, and tastes great.”
    “Parking sucks and they rip off the tags on reusable bags you purchase, would much prefer if they cut it or ask because it damaged our bag.”
  • “I was blown away by the attention to detail and kindest care for even the smallest customers.”
    “Tells me i have to wait a moment as he proceeds to get the women behind me and gives her a refund on a previous purchase that is terrible customer service.”
  • “Staff are friendly, checkout is efficient, and overall it’s just a happy place to shop.”
  • “Overall, I highly recommend Trader Joe's Kildaire Farm to anyone looking for high-quality, affordable groceries with a fun twist”
    “Will not return to this Trader Joe's.”
  • “If something out of stock just check up front at customer service for the scoop.”
  • “…so they’ll try to start a conversation with you but today I rebuffed communicating just I wanted to pay for my items and go home but the man behind t…”

People customers mention

  • Cary 34 reviews
  • Joes 16 reviews
  • Raleigh 16 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.7 ★★★★★ 3,221 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
AkshatLocal Guide · 108 reviewsTotal number of Google reviews Akshat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really busy and great quality produce.

Ashley DanielsLocal Guide · 26 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It's Trader Joe's. They have a good selection of frozen meals and packaged veggies.

Galina SpencerLocal Guide · 31 reviewsTotal number of Google reviews Galina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and awesome selection!

Alfa Rodriguez8 reviewsTotal number of Google reviews Alfa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service and very helpful people.

Erik SpalinLocal Guide · 20 reviewsTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff are always so friendly and happy. They always have great selections.

Bill MiddletonLocal Guide · 199 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Different items then you would find at a large grocery store.

Virginia Isabel PradaLocal Guide · 26 reviewsTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I usually go grocery shopping to a Trader Joe's store near Clarendon metro station. I love the atmosphere and the service quality that they offer there. I truly appreciate the hard work, smiles, great attitude and their dedication to serving their customers no matter how busy they are! I always find fresh fruits and vegetables, dairy products and cheese which I buy on a regular basis. I highly recommend this store to anyone who looks for quality, adequate prices and caring team of professionals!

Alonzo JonesLocal Guide · 19 reviewsTotal number of Google reviews Alonzo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good customer service plenty stock

DarisLocal Guide · 153 reviewsTotal number of Google reviews Daris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pretty well maintained strore. Ample parking. Friendly staff. Able to find all the needed items including veggies, bakery, etc.

quella-marie pierre-louis6 reviewsTotal number of Google reviews quella-marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came in for the first time today and they had an amazing selection of fall items! Only issue I had was being completely ignored by a staff member at the checkout despite standing directly in front of her. I even said “how are you” twice, and loudly, and she didn’t even look up or acknowledge me. I had a friend on the phone who was appalled by her behavior as I watched that same staff member walk over to talk with who I assume was a manager possibly? I thought that if the lane was closed maybe it would be communicated to me, but as a young black lady it just didn’t rub me the right way to be ignored and watch a staff member walk off to talk to somebody else considering I was standing about a foot away from her trying to figure out if I could maybe get checked out. Eventually a nice gentleman took my basket and helped me but it makes me reconsider going back to this location. Under no circumstances should a customer be treated that way and even though I am happy with the selection of goods I am not happy by my first impression of the staff.

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