Massage therapist · Oakland Park, FL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 158 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 80%
5.0★★★★★40 Google reviews · 24 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Tranquil Kneads holds a five-star rating from forty Google reviews, with the owner responding to ninety-eight percent of feedback. Clients highlight punctuality, professional communication, and fair pricing, noting that the therapist uses intake questionnaires to customize sessions. Services include Swedish, hot stone, Ashiatsu, and foot treatments, often accompanied by sauna or salt therapy. Reviewers describe the facility as clean and relaxing, emphasizing the therapist's skill in addressing specific physical concerns without upselling memberships. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 40 reviews (100% five-star).
Reviews on this page: 40 Google reviews (36 with written comments, 1 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: August 25, 2025.
Service: Massage Therapist serving Oakland Park, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other massage therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: reliability.
Tranquil Kneads, LLCMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tranquil Kneads, LLC: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tranquil Kneads, LLC: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tranquil Kneads, LLC: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
40 Google reviews we collected
5.0of 5
5 stars40100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 36 written reviews
100%praise
Praise37100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend1438%
Quality & results1027%
Staff & attitude924%
Speed & response25%
Communication13%
Honesty & trust13%
What customers talk about
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Truly a place you can go to relax and destress, can’t recommend her enough”
“Michelle is so delightful, thorough and really cares about what your body needs.”
“Clean and relaxing space with very helpful and informative staff.”
“Michelle’s magic hands quickly bring you into peace and tranquility.”
“She listened to all my concerns and also my areas that needed extra work.”
“Michelle is AMAZING, she genuinely cares about her clients and their needs.”
People customers mention
Michelle7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Maria7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Michelle is AMAZING, she genuinely cares about her clients and their needs. She offers sauna or salt therapy with the massages which is great. She takes her time throughout the massage and listens to your concerns unlike other massage chains, she’s never trying to sell a product/membership at the end of the service…
EasyBreezyLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Had such a great experience here with Michelle! She really took her time and put a lot of care and effort into my service. Great massage definitely recommend and will be back!
OctaviaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Very fast and convenient private sauna service. Clean and relaxing space with very helpful and informative staff. Highly recommended!!
David9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
This was the best message I have ever received the place is clean and very well priced I would 100% recommend
Beautymark7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Michelle goes above and beyond to help you relax. I had Ashi and a foot treatment and felt wonderful after the service.
CarolLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I love this place. The sauna sessions are amazing. I leave feeling brand new! Highly recommend!
Michelle is AMAZING, she genuinely cares about her clients and their needs. She offers sauna or salt therapy with the massages which is great. She takes her time throughout the massage and listens to your concerns unlike other massage chains, she’s never trying to sell a product/membership at the end of the service or push you to make another appointment. Truly a place you can go to relax and destress, can’t recommend her enough
Response from the owner · a year ago
Thank you very much! We enjoy assisting you on your journey and look forward to seeing you again soon.
EasyBreezy BnBLocal Guide · 21 reviewsiTotal number of Google reviews EasyBreezy has written across all businesses on Google Maps, not just this one.
Had such a great experience here with Michelle! She really took her time and put a lot of care and effort into my service. Great massage definitely recommend and will be back!
Response from the owner · 2 years ago
Thank you so much! Can’t wait to see you again!
Octavia NoneLocal Guide · 18 reviewsiTotal number of Google reviews Octavia has written across all businesses on Google Maps, not just this one.
Michelle goes above and beyond to help you relax. I had Ashi and a foot treatment and felt wonderful after the service.
Response from the owner · 2 years ago
Thank you so much for the kind words! We love that you enjoyed one of our spa services and look forward to continuing to support you and your health goals.
Carol da SilvaLocal Guide · 19 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Decided to treat myself to a massage for my birthday and it was the best decision! Michelle is amazing with her hands and her place is so relaxing. She went above and beyond to give me the best experience.
The tension in upper back is gone. Definitely recommend!
Response from the owner · 3 years ago
Thank you so much! Glad I could add relaxation to your birthday 🙂
ATL Club4 reviewsiTotal number of Google reviews ATL has written across all businesses on Google Maps, not just this one.
After a massage with Michelle I feel like I’m floating. She addressed my concerns and provided a relaxing professional environment. She offers so many services!
Response from the owner · 4 years ago
Thank you so much!
Debbie McCollumLocal Guide · 33 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
