Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts
Google reviewers rate Tree Drop, LLC five stars based on 121 reviews, with the owner responding to 62 percent of comments. Customers frequently describe the company’s delivery, setup, and removal services as professional, punctual, and thorough, noting that staff clean up needles and vacuum the area after installation. Recurring themes include friendly communication, flexible scheduling, and high-quality tree selection, with many clients mentioning repeat usage over multiple years. No common criticisms appear in the provided excerpts.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
121 Google reviews we collected
Phrases our text analysis found in 113 written reviews
How often each topic comes up in the written reviews
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Beautiful trees and excellent, friendly service for set up and removal.”
“…tastic customer service highly recommend them Jerry and his team were on time with 2 tarped trees - promptly put the fresh trees up - it was such a g…”
“…with 2 tarped trees - promptly put the fresh trees up - it was such a great experience then and even better was the removal!…”
“Expert care great value and fantastic customer service highly recommend them Jerry and his team were on time with 2 tarped trees - promptly put the f…”
“Great job Courtney, Jerry and DJ, it is very clear that you love what you do.”
“It’s not inexpensive, but it was worth it to have every detail cared for!”
“…new heights with their exceptional service, attention to detail, and genuine commitment to customer satisfaction.…”
praise complaint · found by our text analysis, Google review wording unchanged.
From 12 detailed written reviews; every point below is quoted in at least one review.
Courtney and Jerry did a Terrific job! Courtney went out of her way to satisfy my tree needs and Jerry and his guys provided White Glove setup and removal! Highly, highly recommend!
2nd year utilizing their Christmas tree pickup services. Great customer service and communication. Will definitely use this again next year!
This will be our third year getting a tree with them and they’re always the absolute best! Can’t wait for this years tree. 😍
Expert care great value and fantastic customer service highly recommend them Jerry and his team were on time with 2 tarped trees - promptly put the fresh trees up - it was such a great experience then and even better was the removal! Happy is working with tree drop!
Our family used Tree Drop for the first time this holiday season and the process was seamless. The customer service was above and beyond and our tree was simply stunning! The drop-off and pick-up were easy to schedule and they were flexible with our availability. I absolutely recommend their services!
I’ve had great experience with Tree Drop the past three years. Beautiful trees and excellent, friendly service for set up and removal. Good communication and always on time. Feels great to support a local business!!
5.0 ★★★★★ 121 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Courtney and Jerry did a Terrific job! Courtney went out of her way to satisfy my tree needs and Jerry and his guys provided White Glove setup and removal! Highly, highly recommend!
2nd year utilizing their Christmas tree pickup services. Great customer service and communication. Will definitely use this again next year!
This will be our third year getting a tree with them and they’re always the absolute best! Can’t wait for this years tree. 😍
Thank you for your continued support of our small business, Sarah!
Expert care great value and fantastic customer service highly recommend them Jerry and his team were on time with 2 tarped trees - promptly put the fresh trees up - it was such a great experience then and even better was the removal! Happy is working with tree drop!
Our family used Tree Drop for the first time this holiday season and the process was seamless. The customer service was above and beyond and our tree was simply stunning! The drop-off and pick-up were easy to schedule and they were flexible with our availability. I absolutely recommend their services!
I’ve had great experience with Tree Drop the past three years. Beautiful trees and excellent, friendly service for set up and removal. Good communication and always on time. Feels great to support a local business!!
Exceptional Service and Christmas Magic with Treedrop! I recently had the pleasure of experiencing the outstanding service provided by Treedrop, and I cannot express how grateful I am for their prompt and considerate assistance, especially during the hectic holiday season. On December 23rd, just a day before Christmas, my family and I found ourselves in a predicament as we had closed on our new home the night before and were in desperate need of a Christmas tree to bring some festive cheer into our exhausted lives. Having no time to pre-order, we reached out to Treedrop, hoping for a Christmas miracle. To our amazement, the Treedrop team responded promptly, assuring us that they had a couple of trees left. They went above and beyond by sending pictures of the available options for us to choose from. Despite their humble disclaimer, the trees that were left were stunning, and we quickly made our selection. What followed was a seamless and delightful experience. Within an hour, the Treedrop team was at our doorstep, ready to deliver and set up the chosen tree. The attention to detail was truly commendable. They cut the tree to ensure it fit perfectly in our home, all while wearing disposable shoe covers to keep our floors pristine. Not stopping there, they meticulously shook the tree to remove any loose leaves before placing it on the base we had also purchased from them. The expertise and care they exhibited were evident as they helped us choose the ideal location for the tree, considering both aesthetics and practicality. But the excellence didn't end there. Treedrop went the extra mile by adding water to keep the tree fresh and even vacuumed any stray leaves that might have fallen later. It was a level of service that surpassed our expectations and truly turned a potentially stressful situation into a joyous and memorable experience. In conclusion, Treedrop not only saved our Christmas but elevated it to new heights with their exceptional service, attention to detail, and genuine commitment to customer satisfaction. I wholeheartedly recommend Treedrop to anyone in need of a beautiful tree and a stress-free holiday experience. Thank you, Treedrop, for making our first Christmas in our new home truly magical!
I want to sing your praises!!! At the last minute my family wanted to get a real tree today. And you guys came through. I am super grateful for you finding us and tree and setting it up even with an traffic accident sort of delayed our delivery… Much Thanks Merry Christmas to you and yours 🎄🙏🏽🥰
I purchased my Christmas tree and wreath online. Ordering and setting up delivery was very easy. Delivery was when expected, tree and wreath are very high quality, delivery personnel were very cordial and professional. I’m sure I will be a repeat customer!
I found Tree Drop via Christmas tree searches online in the Orlando area. Previously I had used a company to have the tree shipped to me which I then set up. Tree Drop gave me a bigger tree at 8 ft and does the labor of delivery and setup and takedown for just a bit over the cost of the tree mail service. Tree Drop notified me before the delivery several times via email and text until the moment the tree arrived in a Tree Drop marked van. I spoke to Jerry and found his story compelling about how he started the company and grew it over 7 years. It's a great entrepreneur success story!! Jerry cut the stump of the 8 ft tree to maintain a fresh edge to increase water absorption. He wrapped the tree in a custom tree carrying tarp and brought it into the house for mounting. He used our Krinner tree holder without any assistance and set the tree straight. Afterwards he had a bottle of water ready to fill the Krinner tree holder. The tree was excellent. Jerry showed us the freshness of the tree by tugging slightly on the needles and showing they did not come off easily. We could not be happier with the quality of the tree. Jerry used his Makita vacuum to clean any loose pine needles on the floor and left the house very clean and tidy. My parents were very happy with the tree and service Jerry provided. We even got a fantastic Chocolate Chip cookie from Tree Drop Santa!! Thank you Tree Drop and Jerry for giving us a wonderful Christmas tree to act as the decorative centerpiece during the upcoming holiday season. I'm sure everyone will enjoy this beautiful Christmas tree.
Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts
