Analyzing 5,813,6305.8M ReviewsFor 16,03116K Experts

Experts Reviews · Company report
Trella, LLC Design and Remodel logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trella, LLC Design and Remodel

Grapevine, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 30 bathroom remodeling contractors · 5.0★ from 52 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trella, LLC Design and Remodel is better than 99% of bathroom remodeling contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trella, LLC Design and Remodel is better than 95% of bathroom remodeling contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trella, LLC Design and Remodel is better than 97% of bathroom remodeling contractors.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trella, LLC Design and Remodel is better than 100% of bathroom remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trella, LLC Design and Remodel is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trella, LLC Design and Remodel is better than —% of bathroom remodeling contractors.–
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Reviews for your job

Customers hired Trella, LLC Design and Remodel for 8 kinds of job.

Trella, LLC Design and Remodel for home renovations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Home renovations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Home renovations”

Christin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have had the pleasure of working with Priscilla for over a decade. She is absolutely amazing! Priscilla is reliable, talented, kind, and adds joy and enthusiasm to all of her projects!

Reasonable priceHome renovationsBathroom remodeling
Claudia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a wonderful experience working with Priscilla! She’s very professional and really knows her ‘stuff’! Plus she has a personality; so not so professional that you can’t relate or enjoy the experience. She’s a joy to be around and gets the job done! Very reasonably priced for the service you receive.

Great priceHome renovations
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used Trella design for paint consultation. We know it can be stressful to select the perfect colors for the desired results. Priscilla took that burden off our plate and gave us a few different options; all which will look great!

RemodelingHome renovations+ Responsiveness+ Punctuality+ Quality
Tara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Priscilla is wonderful to work with. We have used her services more than once and we have been very pleased. She was very patient and came up with great ideas that we would have never thought of. Priscilla is very patient, detailed and talented.No matter the size of the project she will put 110 percent into it and you won't be disappointed.

Home renovations+ Punctuality+ Professionalism
DanLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Priscilla and her team did a fantastic job on our home remodel. I really appreciated the attention to detail as well as her process. It would be hard to find anyone more detailed. Her process helped push us out of our comfort zone, which I appreciated. We ended up with something that exceeded our expectations.

Customer photo from Dan's reviewCustomer photo from Dan's review
Bathroom remodelingFlooringGeneral building construction+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Kitchen remodeling12—
Remodeling11—
Paint indoors9—
Bathroom remodeling8—
Home renovations5—
Tile work installation5—
Exterior painting4—
Install flooring3—

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