Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Trella, LLC Design and Remodel logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trella, LLC Design and Remodel

Grapevine, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 30 bathroom remodeling contractors · 5.0★ from 52 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trella, LLC Design and Remodel is better than 99% of bathroom remodeling contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trella, LLC Design and Remodel is better than 95% of bathroom remodeling contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trella, LLC Design and Remodel is better than 97% of bathroom remodeling contractors.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trella, LLC Design and Remodel is better than 100% of bathroom remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trella, LLC Design and Remodel is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trella, LLC Design and Remodel is better than —% of bathroom remodeling contractors.–
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Reviews for your job

Customers hired Trella, LLC Design and Remodel for 8 kinds of job.

Trella, LLC Design and Remodel for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 15

All 5 Google reviews tagged “Tile work installation”

EileenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

With Trella you will get professional service by a professional designer who understands, listens and communicates throughout the entire project. All of the Trella employees are top notch, and the contractors they use are the very best! They make a remodel EASY!

Reasonable priceGeneral constructionTile work installationInstall flooring
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve recently completed a kitchen, bathroom and entry remodel with Trella and we are thrilled with the outcome. The professional team at Trella lead the process with vision, expertise, a team of excellent contractors, and oversight. Priscilla listened carefully to our vision and her team executed the process…

Bathroom remodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Priscilla has been instrumental in renovating our 1980s residence into a more modern, transitional home. From selecting the perfect paint to transform our dated wood paneling and built-ins to a beautiful feature, selecting the ideal backsplash in our kitchen, supplying the perfect hardware to compliment the…

RemodelingTile work installationKitchen remodeling+ Quality+ Professionalism
DanLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Priscilla and her team did a fantastic job on our home remodel. I really appreciated the attention to detail as well as her process. It would be hard to find anyone more detailed. Her process helped push us out of our comfort zone, which I appreciated. We ended up with something that exceeded our expectations.

Customer photo from Dan's reviewCustomer photo from Dan's review
Bathroom remodelingFlooringGeneral building construction+ Responsiveness+ Punctuality+ Quality
Brad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've used Priscilla on a wide range of projects for over 15 years. She provides top notch designs and service that keeps us coming back again and again. At this point she knows our design taste so well that it's as if she can read our minds.

RemodelingTile work installationPlumbing fixture installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Kitchen remodeling12—
Remodeling11—
Paint indoors9—
Bathroom remodeling8—
Home renovations5—
Tile work installation5—
Exterior painting4—
Install flooring3—

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